Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
2.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rt23 Honda is not a 5...its a 10!!

By Donna on 7/21/2018 at 2:55 PM. Helped by Ernesto, Celines.

The service dept is fast, friendly and very detailed. I left feeling at ease that my car was safe to drive after hitting a pot hole. Sole (who handled my service) was very attentive and helpful, THANK YOU SOLE and Ernesto (technician) did an awesome job in an hr, THANK YOU ERNESTO! On top of that...I left with a shiny washed car!! Lol...life is good One more kudos goes to Celines who directed me from my phone call to service!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

New car purchase

By Bill P on 7/19/2018 at 12:09 PM. Helped by Dinorah Ramirez.

We had a pleasant experience with Rt. 23 Honda. We had a quick response from internet staff which brought us into the dealership as well as a recommendation from a friend. We then met Dino Riccio who went over all the features of the car even explaining things we had not thought to ask. Upon delivery of the car, Dino again spent as much time as we needed going over our new vehicle. Dino and Route 23 Honda met all our expectations and we look forward to driving our new CRV.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience!

By Joe B on 7/14/2018 at 7:04 PM.

We had a great experience at Honda 23. David Yoon was so easy to deal with and we couldn’t have been happier. He had to find the car we wanted and it was delivered in less than a week. Highly recommend this dealership for your new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Odeam2 on 7/13/2018 at 10:34 PM.

I had a very good experience with Rt 23 Honda. David did a great job showing off the features of the car and helping me make a good decision

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2nd purchase in a year

By ndbama01 on 7/13/2018 at 9:12 PM.

My husband purchased a Honda Pilot in the fall and had a great experience with Route 23 Honda and David Yoon. It was a simple decision who to buy our new Odyssey from this summer. David is great to work with. We highly recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Adan on 7/13/2018 at 5:13 PM.

David Yoon was our salesman recently when we purchased our new car. He made buying our car easy and pleasant. We give him 100 stars !!!! He was very professional and knowledgable and took his time answering all our questions. I recommend him to anyone looking for a new car.

I would recommend this dealer.

Overall Rating

2.2  

2   Customer Service
4   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Not great

By Derrich773 on 7/8/2018 at 10:45 PM. Helped by Paul in Finance.

Everything seemed to good to be true it was going so well until there was a bank issue. Richard disappeared and we dealt with Paul in finance. The deal went through but not smooth. We heard from it seemed like everyone in the company except Richard. I’m in sales for a living and follow up is so important. We love the CRV but I would not buy or lease with him or that dealership again.

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Best experience I have ever had in purchasing a new car!

By Love My HondaAccord on 7/6/2018 at 8:47 PM.

David Yoon was my sales associate on my recent purchase of a 2018 Honda Accord. David is very professional, knowledgeable and likable! He took the time to go over all the new technical features (ie Honda Sensing and Apple Car Play) with me before my test drive and again on the day that I picked up my car. I signed the deal to purchase my car on the Saturday morning of Memorial Day Weekend. Route 23 Honda did not have the color that I wanted in inventory but agreed to locate one. They were up front with me in telling me that it may take about a week to locate one in the color I wanted. It ended up taking about 10 days (due to how busy things were as a result of the Memorial Day sales). David did an excellent job of keeping me informed along the way of how things were going in locating my car. I have been driving my new 2018 Honda Accord for a month now and I love it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

NEED A NEW CAR--SEE DINO

By happy Honda owner on 7/2/2018 at 6:45 PM.

Purchasing a car at Route 23 Honda is actually a fun experience. The staff are all professional and courteous. I have been dealing with Dino Riccio, Senior Sales Rep for years and he is the absolute best. No bull,, just the facts. Takes his time, explains everything, no matter how long it takes. Buy a Honda from Dino at route 23 Honda and you'll never go anywhere else again!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jvaldovinos2013 on 6/29/2018 at 6:41 PM.

Jose was extremely helpful and nice. He walked me through and told me everything about whatever car I had a question about, very knowledgeable. I love my Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was awesome

By Mekha on 6/15/2018 at 2:14 AM.

everyone was friendly and David did a very good job at explaining the functioning of the car. He came with us for the test drive and explained it during the drive so it was more easier to understand.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience!

By nocturnallie on 6/13/2018 at 1:19 AM.

Buying our Honda Pilot from Dino Riccio at Route 23 Honda was a great experience! Everyone at the dealership was a pleasure to work with. Professional, friendly and great to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By Sandrab on 5/22/2018 at 1:20 PM. Helped by Julian Sanchez in finance...also excellent.

Went in to look at a used 2011 Jeep Liberty, came home with it that nite. The price was great, the condition and dealer prep/detailing was amazing. This is the best looking car by far I have ever picked up from a dealer new or used. Looks like it just came from th e factory. Joe Faraji was a not pushy nice salesmen, Hector was great as well as Brian Girandola. I would highly recommend Route 23 Honda!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By M Hayek on 6/2/2018 at 5:18 PM. Helped by Julian in Finance.

Love my new CRV, Got a fantastic straight forward deal from Jose A. Honest, courteous and he was very knowledgeable about all the features. Rolando helped us for a bit and was great too. The finance dept worked hard to get us the best deal possible and we are VERY happy!! Thank you Rt 23 Honda!

I would recommend this dealer.

Overall Rating

4.4  

3   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Good Sales Experience - until Service

By jgmw on 6/2/2018 at 4:19 PM.

The initial sales process was good and Dino was very helpful and personable. However, there were 2 items not installed at the time of delivery - trunk tray and wheel locks. I had to schedule a service visit which I did but then waited over 1 hour for something that should have taken 5 minutes! It was treated like any other service appointment, rather than expediting it as it was for items that the dealer owed me from the original sale. Both Brian Girandola (Sales Manager) and Louis Stenger (Sales Director) were very responsive once contacted and provided a satisfactory resolution to this matter. Very impressive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always treated fairly and honestly

By frank24 on 5/30/2018 at 8:41 PM.

Great experience with Dino as always. It is the 15th vehicle we have purchased thru Dino and we are always dealt with in a very fair and honest manner from start to finish.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Honda Accord

By hmk on 5/29/2018 at 5:21 PM.

Experience was painless from Start to Finish. Dino was great with explaining everything about the process and all the new car features. Would come back to this dealership again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

8th Honda

By Chrissy44 on 5/28/2018 at 5:18 PM.

Thank you Dino for everything you do to make my experiences great! It’s a pleasure to work with you. Here’s to another 8!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

awsome experience

By neilma on 5/23/2018 at 12:16 PM. Helped by Julian.

Our salesman Dino provided courteous and expert service. We felt that he was very honest and sincere. Julian handled the paperwork with professionalism. The dealershp should be proud of these gentlemen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dino Riccio

By Fzermeno on 5/23/2018 at 1:51 AM.

Great to have done our 5th car purchase with Dino. You tell him what you want and he goes after it. Definitely a great salesman. Look forward to our 6th pretty soon. A++++

I would recommend this dealer.