Roy Nichols Motors
Dealer 2-Year Rating |
Dealer Reviews
Excellent sales, best service department.
The crew at the service desk are the most efficient in handling problems. Great job ask for Melissa, terry or Glenn. They get you on your way. Need a ride while car is being fixed. No problem. Very professional. There ride service is great. I bought a new car. Great service from Greg and Jim. Got me the car I wanted. Eric was great on fine tuning and getting me the best deal. Great job
I would recommend this dealer.
excellent sevice
the people were very friendly and helpful.Alan answered any questions that I had.I would certainly recommend this dealership.This is my second car from here and I am very satisfied with it.I thought the salesman was excellent
I would recommend this dealer.
Totally satisfied
I have been dealing with this dealership for over 30 years, and will continue to do so. The staff - both in the service department and sales are courteous, friendly and knowledgeable. The fact that they had such a good selection of vehicles on the lot that I was able to examine and test drive if I wanted made it possible for me to find exactly the car I was looking for.
I would recommend this dealer.
Another new purchase- 2016 Colarado
Great customer service, Aaron went above and beyond to locate a vehicle of our choosing, and business manager Marc laid out all the financial options in a clear and easy to follow manner ( and no hidden extras).
I would recommend this dealer.
AS ACE DEALERSHIP
A company including a car dealership is only as good as the employees that are employed. This dealer ship is an example of great management and of great attentive employees. From the owner Bob to the general manager to the sales reps and support staff, make you feel welcome when you visit the dealership. I must say that Brian Bonner is one outstanding sales rep. Knows his stuff, gets to the point and makes the transaction of buying a vehicle as easy as pie.
I would recommend this dealer.
Dealer Rater
Very friendly and interested in all my issues. Service staff are responsive and willing to listen to all concerns. The wait time is very reasonable.
I would recommend this dealer.
Excellent..efficient
I received excellent service, quick as I knew exactly what I wanted to purchase. The whole process went so smoothly. I would highly recommend Roy Nichols.
I would recommend this dealer.
Personal Service
Glenn always gives 100% in every aspect of his interaction with customer. He finds out exactly what we want and focuses on finding it as quickly as possible, keeping us informed at every turn. We were extremely satisfied with our experience and would be a repeat buyer.
I would recommend this dealer.
Great experience
Smooth easy car purchase. Tim listened to my needs and was very professional and knowledgable. Not pushy at all. Very clean showroom. Very friendly staff.
I would recommend this dealer.
Not so good
Sloppy workmanship. They don't care about doing it right. Delays to service and poor communication. Struggle with supporting warranty items. Smart remarks by technician and some staff.
I would not recommend this dealer.
Very happy with experience at Roy Nichols Motors
All staff were courteous and friendly without being pushy. I was given what I believe were frank and honest answers about what best suited my budget and about the features of the 2016 Sonic that I ended up purchasing. I was even notified by the financial services manager that my driver's license needed renewal. I'm not sure I would have noticed on time on my own. Even though I got to the dealership in the evening, I never felt rushed or pressured.
I would recommend this dealer.
The experience was surprisingly friendly and courteous.
Considering the service that I had done on my truck,I was not just happy about the quality but also the price. I will definitely return for all my services in the future.
I would recommend this dealer.
Professional Sales Agent
The employee was very informative, helpful and courteous, He took the time to explain things to me and no question was considered unnecessary. He explained all paperwork in a manner easily understood.
I would recommend this dealer.
Peace of mind
Jim Reid looked after all my needs and concerns, as well as all of the other staff .Mark was very helpful with getting me the right warranty for the 2015 chev cruze.
I would recommend this dealer.
Amazing sales agent
Sales agent, Kyla, was fantastic! She was very knowledgeable, helpful and friendly. The service was great compared to other dealerships. I would highly recommend this car dealership.
I would recommend this dealer.
Super people
My wife came in to test drive the new Cruze and after talking to the salesperson -Aaron Langdon I ended up purchaseing a 2016 Equinox LTZ. He was very thorough in explaining all the new features on this vehicle
I would recommend this dealer.
FAST AND FRIENDLY
MY FIRST TIME EXPERIENCE WAS GREAT. WITHIN A HALF AN HOUR I WAS IN AND OUT. PROBLEM FIXED. THANKS FOR A GREAT FIRST TIME EXPERIENCE
I would recommend this dealer.
Customer Appreciation
The dealership has a salesperson I trust, Jim Reid. My late husband & I bought all our vehicles in last 15 yrs from this dealership - we wouldn't deal with any salesperson than Jim Reid because we knew we could both trust him so much & highly recommend him to other people. He is very professional, good-natured & funny, yet very informative about vehicles & options & just puts you at ease. He recommends contacting him with any questions even after sales & I know I am in good hands when I contact him for a vehicle. He is thorough & a real asset! That's why I won't go to any other dealership! In addition, Melissa & Jackie in Service area are also very helpful, as is Rick Langdon, the Finance Manager.
I would recommend this dealer.
Body shop
Gary from body shop was very helpful and I trusted he would remedy the issue with my hatch on 2014 Sonic. He was true to his word and provided excellent customer service.
I would recommend this dealer.
Excellent Dealership
Excellent costumer service and very knowledgeable staff...spent time explaining warranties and vehicle features. Excellent explanations of the financing terms and how the extended warranty works over the next 72 months. Definitely recommend this dealership; I will service my vehicle here from now on...
I would recommend this dealer.