Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales, best service department.

By Taf on 2/25/2017 at 3:45 AM. Helped by Melissa, terry, glen in service. Jim Reid and Greg Roosenboom.

The crew at the service desk are the most efficient in handling problems. Great job ask for Melissa, terry or Glenn. They get you on your way. Need a ride while car is being fixed. No problem. Very professional. There ride service is great. I bought a new car. Great service from Greg and Jim. Got me the car I wanted. Eric was great on fine tuning and getting me the best deal. Great job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent sevice

By cruzing lady on 11/30/2016 at 3:58 AM. Helped by Alan Mulder.

the people were very friendly and helpful.Alan answered any questions that I had.I would certainly recommend this dealership.This is my second car from here and I am very satisfied with it.I thought the salesman was excellent

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Totally satisfied

By bellsandwhistles on 11/21/2016 at 9:02 PM. Helped by Jim Reid.

I have been dealing with this dealership for over 30 years, and will continue to do so. The staff - both in the service department and sales are courteous, friendly and knowledgeable. The fact that they had such a good selection of vehicles on the lot that I was able to examine and test drive if I wanted made it possible for me to find exactly the car I was looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Another new purchase- 2016 Colarado

By xray6 on 11/4/2016 at 2:08 PM. Helped by Eric, Aaron, Marc.

Great customer service, Aaron went above and beyond to locate a vehicle of our choosing, and business manager Marc laid out all the financial options in a clear and easy to follow manner ( and no hidden extras).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

AS ACE DEALERSHIP

By cruze on 11/4/2016 at 12:29 PM. Helped by Brian Bonner.

A company including a car dealership is only as good as the employees that are employed. This dealer ship is an example of great management and of great attentive employees. From the owner Bob to the general manager to the sales reps and support staff, make you feel welcome when you visit the dealership. I must say that Brian Bonner is one outstanding sales rep. Knows his stuff, gets to the point and makes the transaction of buying a vehicle as easy as pie.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Dealer Rater

By golf guy on 10/13/2016 at 6:54 PM. Helped by Glen McLean.

Very friendly and interested in all my issues. Service staff are responsive and willing to listen to all concerns. The wait time is very reasonable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent..efficient

By Renee Hyland on 10/7/2016 at 10:24 AM. Helped by Alan Mulder.

I received excellent service, quick as I knew exactly what I wanted to purchase. The whole process went so smoothly. I would highly recommend Roy Nichols.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Personal Service

By driver74 on 10/1/2016 at 1:13 PM. Helped by Glenn Landry, Rick Langdon.

Glenn always gives 100% in every aspect of his interaction with customer. He finds out exactly what we want and focuses on finding it as quickly as possible, keeping us informed at every turn. We were extremely satisfied with our experience and would be a repeat buyer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Paul M on 9/27/2016 at 12:35 AM. Helped by Tim, Gary, Rick, Bob.

Smooth easy car purchase. Tim listened to my needs and was very professional and knowledgable. Not pushy at all. Very clean showroom. Very friendly staff.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Not so good

By Honestfred on 9/16/2016 at 9:51 PM. Helped by Art and technician.

Sloppy workmanship. They don't care about doing it right. Delays to service and poor communication. Struggle with supporting warranty items. Smart remarks by technician and some staff.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very happy with experience at Roy Nichols Motors

By frugal Bill on 6/28/2016 at 11:56 PM. Helped by Glenn Landry, Rick Langdon.

All staff were courteous and friendly without being pushy. I was given what I believe were frank and honest answers about what best suited my budget and about the features of the 2016 Sonic that I ended up purchasing. I was even notified by the financial services manager that my driver's license needed renewal. I'm not sure I would have noticed on time on my own. Even though I got to the dealership in the evening, I never felt rushed or pressured.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The experience was surprisingly friendly and courteous.

By truckfellow, on 6/25/2016 at 5:24 PM. Helped by Andreas.

Considering the service that I had done on my truck,I was not just happy about the quality but also the price. I will definitely return for all my services in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional Sales Agent

By Ela0559 on 6/6/2016 at 12:46 PM. Helped by Brian Bonnar.

The employee was very informative, helpful and courteous, He took the time to explain things to me and no question was considered unnecessary. He explained all paperwork in a manner easily understood.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Peace of mind

By melsak30 on 6/3/2016 at 12:49 PM. Helped by Jim Reid, Mark, Jackie.

Jim Reid looked after all my needs and concerns, as well as all of the other staff .Mark was very helpful with getting me the right warranty for the 2015 chev cruze.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing sales agent

By HaleyK on 5/25/2016 at 6:27 PM. Helped by Kyla Stutt & Rick.

Sales agent, Kyla, was fantastic! She was very knowledgeable, helpful and friendly. The service was great compared to other dealerships. I would highly recommend this car dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super people

By corvette on 5/25/2016 at 8:44 PM. Helped by Aaron Langdon.

My wife came in to test drive the new Cruze and after talking to the salesperson -Aaron Langdon I ended up purchaseing a 2016 Equinox LTZ. He was very thorough in explaining all the new features on this vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

FAST AND FRIENDLY

By laura lefroy on 4/21/2016 at 11:36 AM. Helped by WATLING, JACQUELINE.

MY FIRST TIME EXPERIENCE WAS GREAT. WITHIN A HALF AN HOUR I WAS IN AND OUT. PROBLEM FIXED. THANKS FOR A GREAT FIRST TIME EXPERIENCE

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Appreciation

By Love Equinox Vehicles! on 4/11/2016 at 6:12 PM. Helped by Jim Reid, Rick Langdon, Melissa & Jackie.

The dealership has a salesperson I trust, Jim Reid. My late husband & I bought all our vehicles in last 15 yrs from this dealership - we wouldn't deal with any salesperson than Jim Reid because we knew we could both trust him so much & highly recommend him to other people. He is very professional, good-natured & funny, yet very informative about vehicles & options & just puts you at ease. He recommends contacting him with any questions even after sales & I know I am in good hands when I contact him for a vehicle. He is thorough & a real asset! That's why I won't go to any other dealership! In addition, Melissa & Jackie in Service area are also very helpful, as is Rick Langdon, the Finance Manager.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Body shop

By Mamma on 4/7/2016 at 2:19 PM. Helped by Gary.

Gary from body shop was very helpful and I trusted he would remedy the issue with my hatch on 2014 Sonic. He was true to his word and provided excellent customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealership

By frank123 on 3/31/2016 at 8:12 PM. Helped by Aaron and Rick.

Excellent costumer service and very knowledgeable staff...spent time explaining warranties and vehicle features. Excellent explanations of the financing terms and how the extended warranty works over the next 72 months. Definitely recommend this dealership; I will service my vehicle here from now on...

I would recommend this dealer.