Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Stet on 4/9/2019 at 11:18 PM.

Fast and on time! Thank You! Loved the service suggestions also! The staff are friendly and kind! Waiting area is nice and welcoming! Thank You!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Smooth dealings

By C&A on 2/8/2019 at 7:06 PM. Helped by Roger Larson / sales.

The Jeep we went to look at we exactly as posted on the web. Roger our sales man came in on his day off because it was the only day that worked into our schedule. Thanks again

I would recommend this dealer.

Overall Rating

4.6  

3   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Inconvenient with no drive in service dept anymore.

By Connie on 1/30/2019 at 4:36 AM. Helped by not certain on the names that did work in the service dept.

Inconvenient that you did away with the drive in service dept for oil changes, and other simple service jobs. We go elsewhere now!!! Service that you sell !!! Customer satisfaction should be important to you !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My go to dealership

By Jeeplover on 12/22/2018 at 1:43 AM.

As usual Gregg Young took car of my car and myself in a quick and professional way. Sales and service departments are tops in my book.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very good

By Gladys2018 on 11/14/2018 at 3:51 AM. Helped by Walter.

They were very friendly and they helped me find what I was looking for. They also made sure the price range was convenient for me.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
4   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Walking around with there heads cut off

By clevebri52 on 11/7/2018 at 2:13 AM. Helped by Ed I believe.

Well it started out great signed some papers on a Saturday and took 2011 mustang home came back on Monday to sign loan papers and they started jacking crap around and they ended up having to take me back to Hastings with out car thought it was a bunch of bs

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman and business manager.

By Turkoski on 11/4/2018 at 4:32 PM. Helped by Justin was great to work with (5stars).

Overall, Great experience! We will definitely look at Gregg Young when we need to purchase another vehicle. Very clean and friendly atmosphere. Justin (the guy we did the paper work with) was very professional and pleasant to work with and the salesman, Mark was very informative and made sure we had all questions answered and was very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My New Journey

By AWestie on 7/29/2018 at 3:28 PM.

Josh is a great salesman and was awesome at finding exactly what would work best for my 5 kids and I. Plus amaxing gas mileage and my favorite part is its safe!! I love my new Journey!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, work done in a timely matter.

By RO59 on 7/19/2018 at 4:43 PM. Helped by Czaesar Malina.

Everytime I have used Gregg Young the staff has been very friendly. They complete the work in the time. Their estimated time of the work being completed is pretty accurate. They have a great faucility for to wait at while your work is being done or will shuttle you to where you want to go until they are done working on your vehicle. They will explain things and answer your questions or find the answers.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

Very poor customer service.

By jerry123 on 6/25/2018 at 5:58 PM. Helped by Employees that were spoken to did not introduce themselves..

Scheduled an oil change, tire rotation and recall fix. Received 4 email reminders within the 2 days between scheduling and actual appointment. Left the vehicle for approximately 3-4 hours and all that was done was the recall fix. They "forgot" to do the rest and everyone had already finished up for the day and weekend. Was told to come back the next week and we would be moved to the front of the line. Only got the oil changed. Prior to going down today for the service, got another email stating we had "missed" our appointment last Friday. We did not. Evidently the left hand doesn't know what the right hand is doing. AND I got,the email AFTER I had unsubscribed to the email messages. Since Greg Young has taken over, all the good guys are gone. So sad.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place

By Eroe on 6/13/2018 at 7:38 PM.

Mark went the extra mile to make sure I got the car I was interesteded in for a price I could afford. Helpful and friendly staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent excellent

By Justin Dillon on 3/31/2018 at 10:08 PM.

This is the place to purchase a vehicle knowledgeable excellent sales technique makes buying a real pleasure would recommend hands down the best jJosh is a leader in the way to conduct a sale

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Clean. Respectable people. Nice selection!

By JonellandRandy on 3/21/2018 at 11:35 PM.

No gimmicks. No pressure. No games. Just an all around GREAT dealership in my hometown. Prices are reasonable and had a variety of cars and trucks to choose from.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy to deal with

By Eddy R Champion on 3/18/2018 at 2:56 AM.

Dealing with Gregg Young was simple and fast. They made the car shopping easy from the trade in, to the delivery of the new truck. Would highly recommend to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT DEALERSHIP !

By steven71291 on 3/14/2018 at 9:51 PM.

This is the 6th vehicle I have bout from Josh Richardson. He is hands down the best salesperson I have ever had the pleasure of doing business with. He goes above and beyond and redefines customer service. Used Car Manager Jeff is very fair in trade in appraisal and keeps his word. GM Marlo, is a pleasure to work with. He has put together an amazing team. I highly recommend Gregg Young CDJR in Grand Island. See Josh Richardson, you will be happy you did !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth & easy. Josh was very helpful. Friendly & knowledge

By Poodle on 2/23/2018 at 10:07 PM.

I was ready to buy a Kia Sorento. I stopped by your dealership on a whim. So glad I stopped! Josh showed my sister & I several vehicles before I decided on the Pacifica. I believe I got a good deal on a great car. Josh was great. He is very knowledgeable and worked hard to get me a good deal.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

New ownership

By Bruce Jensen on 2/20/2018 at 2:57 PM. Helped by Don't remember.

We purchased our vehicle from Roy's- not Greg Young. Did not realize the change. The new dealership reached out to us after being very unhappy with the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Renegade

By TK0707 on 2/16/2018 at 11:37 PM.

We thought Josh did a great job informing us of all our options. Very professional! Price was right and we are very happy with our purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Josh Richardson is the Best!

By jbanks1231 on 2/1/2018 at 1:40 AM.

I wish that I can shake Josh Richardson's hand personally. He's always been a great friend and he really went the extra mile for my wife and I. We lived in Grand Island at one time. While there Josh sold us a Dodge Caravan and a Ram. It came time to trade in the van and we went local, here in the Cleveland, Ohio area. We ran into some shady dealings that prompted me to telephone Josh. He helped us over the phone and we purchased a Pacifica. It will be delivered tomorrow and I have nothing but the highest degree of trust that we did the right thing by returning to Josh for our automobile needs. He will absolutely do what needs to be done to make sure that you get the best deal possible and now that I know that they can deliver pretty much anywhere there's no need to go to anyone else ever again. Thank you Josh for your positive impact on our lives.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a vehicle

By Moose on 1/3/2018 at 4:25 PM.

Jeff and Tony in management were awesome and treated us great. The finance lady was very unprofessional and offended both us. She needs an attitude adjustment!

I would recommend this dealer.