Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Neptune on 2/13/2019 at 4:27 PM.

This was one of the easiest and most pleasurable car buying experience I have ever had what a Great choice I made by going to Rusnak Porsche.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Alex Manzari

By Jon Rael on 2/6/2019 at 7:49 PM. Helped by Alex Manzari.

Alex Manzari was very helpful and efficient. He went out of his way to show me all options available for the model I was interested in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything was 5 star.

By porsche on 2/3/2019 at 4:12 PM.

I actually enjoyed having my 911 serviced there and looking at all the new and used cars on display, not to mention the car wash was a bonus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Good experience

By xiZjeg-himgi2 on 2/2/2019 at 4:14 PM.

As usual I received top notch Service. The staff is always very helpful friendly knowledgeable and efficient. I would definitely recommend Rusnak to anyone who needed to service their vehicle. The service is always very quick.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantastic service

By Drmartinlee on 1/30/2019 at 7:26 PM.

Cleo and staff worked with me to get my repair done despite my coming in late on a busy Monday morning! I highly recommend this service department!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Lease

By None on 1/23/2019 at 5:51 PM.

Excellent friendly and quick! Had a nice experience with both gentlemen. Would recomend this dealership to others. Spent least amount of time and stressless experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By TWDENA on 1/11/2019 at 7:14 PM. Helped by Jason Yamasaki.

Great staff! Jason was patient with my insurance company and did a great job communicating price, status's of vehicle etc. thank you so much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jason Ka is fantastic,; he made the experience fast and pain

By epansky on 1/11/2019 at 1:10 AM.

I have been buying and leasing cars from Rusnak for decades. I highly recommend it. I responded to an email for an end of the year lease special, which was very favorable. Jason had me out of the dealer in about 90 minutes, which included turning back my prior Porsche, and programming my new car. Super experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Excellent

By Lena1961 on 1/6/2019 at 8:09 PM.

I enjoyed working with Cham and henrik both very professional and helpful . They went out of their way to help me . I will definitely come back again to rusnak dealer and work with them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The whole staff was great

By Ken on 1/6/2019 at 12:50 AM.

From the first call to my salesman, Chan, himself and the other departments worked together for a seamless experience. I had driven 2 hrs to get there and my turnaround time from entry to exit with the vehicle was 2 hrs. Fantastic

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and professional sales experience.

By Andrew on 1/4/2019 at 6:58 PM.

Henrik was informed and friendly. He enabled me ample time to test drive multiple vehicles. He handled the trade in and the new car purchase professionally. He made the purchase and excellent experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very prompt and friendly service!

By Satisfied Customer on 12/30/2018 at 8:45 AM. Helped by Rambo.

I received a very friendly, prompt and good quality service at every stage of the service my car required. From appointment making to dropping my car to sending an uber to take me from home to dealer, everything beyond exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service and Amazing customer service

By Vic@oganycc.com on 12/29/2018 at 9:56 PM. Helped by Rambo.

I’d like to start by saying the dealership was overall amazing in every way. Work performed- Great Waiting area- Amazing Service writer- A+++++ Rambo was absolutely great! He kept me informed through the whole process and was super helpful and professional. RUSNAK should definitely have more service writers like him. Definitely would recommend friends and family. Thanks Rambo!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless service experience.

By JohnK on 12/22/2018 at 4:25 PM.

Had routine service done. Gave me a loner Porsche and Robert Guajardo kept me informed of the progress. Found some issues and fixed it as well. Everything went well. Great service team

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Effortlessly Seamless Process!

By 911 Carrera S Sport on 12/18/2018 at 10:29 PM.

I purchased my new car remotly from the San Francisco Bay Area, never physically visiting the dealership. My Brand Ambassador Match Wong personally managed the process from my initial enquiry to the delivery of the vehicle. His personal attention made the experience easier than any other experience I have had when purchasing a car locally. The Rusnac team exceeded all of my expectations!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fastest service I have ever had!

By CJ XI Zhang on 12/6/2018 at 12:02 AM. Helped by Rambo J.

I came here to give my baby first service. I expect waiting all day but Rambo finish my service in 2 hours! And let me get out before the traffic time start! It was the best service experience I have ever had! Rambo is very friendly and responsible. I will definitely come back to do future services!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent customer care

By artinbabs on 12/5/2018 at 6:50 PM.

David was such a help with my purchase of the Macan. He took me around for a spin, explained the whole car to me, had a few laughs, and worked the best deal he could and I was satisfied.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Always met with a smile!

By vinO290553 on 12/1/2018 at 5:46 PM.

Working with both Henrik & Jason was a very pleasurable experience. From choosing the car, the options and the European Delivery was effortless. Great group of people at Rusnak and I love my new GTS...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly

By heija1234 on 11/30/2018 at 8:55 PM. Helped by Chamkil Chung.

Chamkil Chung is very prfessional.and wonderful job taking cars of me making me feel like a valued customer for the first at this dealership I would like comeback again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A+++ SERVICE FROM JASON YAMASAKI

By PasMacan on 11/30/2018 at 5:19 PM. Helped by Jason Yamasaki.

Jason Yamasaki did a WONDERFUL job taking care of me and making me feel like a valued customer for the first time at this dealership. Previous experiences have not been as smoothe but it seems like things might be different now (at least in service) with Jason at the helm. There are a lot of customers at this location and you can tell this could easily be an overwhelming job, but Jason handles customers with ease and communicated well and ACCURATELY with me. It’s the first time at this dealership from pre-sale til now where I’ve actually been told something and it was completed exactly as discussed at the exact time AND I left feeling well taken care of, valued, and the work exceeded my expectation. As far as the workmanship goes, they repaired a rim — it looked PHENOMENAL. True craftsmanship, level of quality, and detail I would expect from Porsche. I forgot to mention the detail guys made my car look like NEW. Great experience with Jason Yamasaki and his team all around. Thank you for FINALLY giving me a positive Porsche experience, Jason!

I would recommend this dealer.