Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience!

By KaylaBaltazar on 5/25/2019 at 8:36 PM.

Everyone who worked with us at Ryan Ford was awesome! Our one-year-old played with Henri every chance he got, and she was the sweetest! Nick was super attentive and Ashika and Colton worked hard to get us a good deal. There were a few others who helped whose names I can’t remember (and I’m so sorry!!) but everyone really went above and beyond. I’m recommending this dealership to anyone who is in the market for a new car/trade. Thanks to all who helped get us into a car that actually fits our growing family!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Ever

By mimiknapp4 on 5/24/2019 at 6:29 PM.

Carlos, thank you for ALWAYS giving us 110% customer service. You are so helpful, considerate, and dependable. It is because of you that we keep coming back!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

THanks Carlos Conejo

By loungnlizard on 5/23/2019 at 9:01 PM.

Carlos Conejo was very helpful and answered all questions. Top Rate service center. Very satisfied with dealership. Carlos updated me on every detail of what is being done to the vehicle. He also gives me a heads up of what scheduled maintenance will be need the next time around. Thanks Carlos!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best!

By Mike on 5/24/2019 at 3:42 AM.

Lori is by far the most proactive and helpful sales associate I have ever dealt with. Her communications were frequent, direct and honest (including on her day off). She also has encyclopedic like knowledge about the vehicles. I'll be keeping her contact details for future purchases! Colton was very efficient, organized and friendly. My entire experience at Ryan Ford was fantastic. Mike

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks Carlos!

By T Hall on 5/23/2019 at 5:59 PM.

Carlos has been taking care of my vehicle since I purchased is 1 1/2 years ago. He is always courteous and caring. He makes sure I understand every detail of what is being done to the vehicle. He also gives me a heads up of what scheduled maintenences will be need the next time around. Thanks Carlos!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By bd4444 on 5/22/2019 at 5:11 PM.

First oil change for new truck. Carlos Conejo was very helpful and answered all of our questions. Top Rate service center. Very satisfied with dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress free car buying experience.

By Heather Zapata on 5/17/2019 at 7:33 PM.

This was by far the easiest car buying experience we've ever had. Our budget and needs were listened to and that was exactly what was presented to us. Sabrena went above and beyond to find us the best deal to meet our needs. We couldn't be happier with the service and the friendliness and professionalism from Sabrena and Ryan Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Ford dealer

By Hbd4145 on 5/14/2019 at 6:33 PM.

If you looking for service call Carlos Conejo at Ryan Ford he will take care of all your service needs they are the best in the area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer again!!!

By Fudge cake on 5/13/2019 at 2:03 PM.

Carlos is a gem in the service Department. He was prompt in my service work. I was in and out of the service department in an hour!! Thank you, Carlos Conejo

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By mooker on 5/10/2019 at 1:51 PM.

I worked with Carlos in service. He was very attentive, quick, and detailed in explanation of the service. He also took the time to explain further service intervals and what could be coming up next. Great service and job well done!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealership

By B123G on 5/2/2019 at 2:35 AM. Helped by Mark Jones.

We purchased a newer pre-owned vehicle for our family from Ryan Ford a few weeks back. Shortly after the first big rain that we had, there was a leak through the sun roof that had water dripping through the lights. This wasn't covered under the power train warranty but due to their exemplary customer service attitude that is second to none. They did the repairs at no cost to us and hooked us up with a loaner until the repairs were complete. In my experience with dealerships this is unheard of. We are extremely grateful to Ryan ford for their customer service efforts. We would gladly recommend them to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recieved Good Service

By L E Crumley on 5/7/2019 at 8:58 PM.

Brought my F350 in for its next Scheduled Maintenance. Mr Conejo reviewed with me the things to be done and he answered several detailed questions I had. I like this kind of customer interaction. After the servicing, he reviewed with me what was done and if there were any issues found (none). Job well done! Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Noahsark12 on 5/3/2019 at 5:40 PM.

Excellent service from Mr. Markland when i purchased the vehicle and continued excellent service from Mr. Conejo when i went back to get my first oil change!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Carlos is awesome as usual...

By Solecito2909 on 5/1/2019 at 3:33 PM.

It is only my second time getting an oil change here and both times Carlos has been great. He remembered who I was even though he had only seen me once before. This detail made me feel that my visit was important. I would highly recommend bringing your vehicle to this dealer when a service is needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Purchase

By R Noack on 4/19/2019 at 6:01 PM. Helped by Mark Jones.

My mother n law was looking for a new vehicle. I checked the local dealers and 1 other out of town dealer. A friend suggested Ryan Ford and Mark Jones. I looked at the available Escapes on their website and picked the one I thought she would like. I spoke to Mark and gave him the stock number. He gave me a price that beat all others. I even had one of the other dealers call me and ask if I had made a decision. He tried to beat the offer, but could not. It wasn't just about the price. Mark was professional and not pushy. (I had to work on the day of the sale so I cannot evaluate the facility.) So my wife and mother n law went to make the actual purchase. My wife does not like the "purchase process" so I was surprised that she had no complaints about the transaction. It was easy and trouble-free. Best of all, my mother n law has a great new vehicle at a great price. This was easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks for always taking care of our service needs!

By Johnny and Angela on 4/19/2019 at 1:14 PM.

Many thanks for always making sure our service appointments go smoothly and quickly. We are thankful for all the great customer service we get from beginning to end when stopping in for service. Keep up the good work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Chrisy on 4/17/2019 at 6:44 PM.

Carlos did an excellent service job for my ford, in and out in the time frame for me. We almost stopped going to Ryan Ford, but with Carlos helping us, we are still there. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Service Review

By Oneida on 4/15/2019 at 1:50 PM.

Carlos was friendly, courteous and was very personable. Wait time was good. Carlos went over the recommendations that were needed, and we proceeded to schedule another appointment then.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experiance

By BJG on 4/13/2019 at 8:41 PM.

I have bought several Fords at this dealership. I have all of my service work done here and Carlos has been great. The work was done as expected and the time was also as expected.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Easy

By gnrfkyutdkyutxA on 4/11/2019 at 1:52 PM.

By far the fastest and easiest vehicle purchase i have ever experienced!! Sabrina went the extra mile to find my wife the vehicle she wanted!! Thank You !!

I would recommend this dealer.