Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I bought a car from them at a very low APR.

By Tia Armstrong on 7/16/2016 at 3:31 PM. Helped by Terry and Heather.

I have them this review becaus3 they helped me get the car that I wanted at a low APR. They answered any questions or concerns that I had and they offer a military discount if you finance through them.

I would recommend this dealer.

Overall Rating

2.0  

2   Customer Service
3   Friendliness
1   Overall Experience
2   Price
2   Quality of Work

Your gonna hate buying from ryan

By Robert on 6/11/2016 at 2:57 PM. Helped by N/A.

We went in yesterday to purchase a new honda. We test drove the vehicle and our sales man was great informative and helpful. He stayed late several days before to accommodate our schedule. So we decided on the new civic the touring edition fully loaded nice car. We got pre qualified for the loan with USAA and we're ready to purchase. They then valued or trade in first they asked how much we owed on the trade in and what we thought we wanted for it. They took the keys and went to look at the vehicle. Of course I already new were I wanted to be in the vehicle and what it was worth KBB and NADA. High end for our jeep was $24,000.00 and low end around $21,000.00. Our jeep has low miles and is taken care of the only reason we are lookin to get out of it is that it has the 5.7 Hemi in it. We want a better gas milage vehicle. They came back and offered us $19,000.00 for the jeep which was to low. I told them it was to low and that we needed to be at least at pay off for the vehicle which is $20,046.83. Especially since we were paying there advertised full price on there vehicle. Our salesman went back and asked and came back with $19,250.00. $250.00 what a slap in the face. I told them no that wasn't going to work for us he said sorry let me introduce you to our sales manager who explained that was the best they could do. I said that was fine and we left. They lost a sale over $800.00 which is still well below blue book on the car. What a waste of time in the future we should work out the details before we look at there cars.

I would not recommend this dealer.

Overall Rating

1.6  

2   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Left with a tail light out

By Disappointed on 1/11/2016 at 4:10 PM. Helped by Not sure.

Went in for a tire rotation and oil change. They did the over all look over. When I went to pick up my vehicle they discussed with me that my tail light might have to be replaced but the light flicked on so they didn't replace it or even call me to discuss if this was something I wanted done. That night I checked and the tail light was completely out. I live in a different state and was going home the next day. I had to go to another Honda place when I got back to get this done. I've NEVER had this happen to me before and I've gone to a few different Honda dealerships as I travel quite a bit. Very disappointing

I would not recommend this dealer.