Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
2.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience !!

By mr las vegas on 4/22/2019 at 2:28 PM. Helped by Noah and Cameron in service.

Traded in my 2017 Jeep Wrangler for a new Grand cherokee, and Noah the sales manager put the deal together quick and fair as he has in previous purchases....love my new car, thanks Noah 😀👍

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Worst experience with services.

By Rangel89 on 3/30/2019 at 3:24 PM. Helped by Robert pane.

The dealership side of this place wasn't bad, infact they were awesome. What made me give them one star was because of services they are the worst. Had to take in my truck a year after because the engine light was on and the truck was saying on the screen it was -40 degrees outside. The truck is still under warranty so my guess was I have to take it were i bought it. We dropped it off Monday night, only a few minutes before they closed so we knew we had to leave there. I get a call Tuesday at 5pm by rob saying that the truck won't be done till Wednesday morning but if for some reason its not he would put me on a rental, but he said it should only take 15 min or so so it should be done. It is now Saturday and my truck its still there. I didn't even get a rental till Friday when i went to the place in person. They also attempted to return it to me friday night but the work was incomplete since my reverse camera was no longer working for some reason. Not a good place to take your cars to get fix. Manager wasn't much help ether.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

exellant

By cdwolff2013 on 2/24/2019 at 8:07 PM. Helped by finance manager was exellant.

we had great experience with everybody Mark Jackson was very knowledgeable and we would recommend sahara to our friends and we would definitely buy our next vehicle from you all

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience

By Zanaffar81 on 2/22/2019 at 8:43 PM.

Mark greeted me in the parking lot and from their he treated me like a good friend; kind, respectful and empathic to my needs. He did not waste my time showing me cars that did not fit me or my budget. Again, a great guy and I would recommend anyone to see Mark to buy a car. You won’t regret it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nuestro primer Jeep 🤩

By First time buyer. on 2/22/2019 at 5:39 PM.

Gracias Mark por tu ayuda en nuestro primer Jeep. Todos los d este dealer se portaron excelente con nosotros, contestaron todas nuestras preguntas. Definitivamente fue una experiencia agradable y recomendamos este dealer a cualquiera que le interese hacer una compra de vehículo. 💯 por ciento recomendados.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I'll never go to another dealership!

By Becki on 1/8/2019 at 11:37 PM. Helped by Kai Spencer.

I had gone to 5 other dealerships, the same day, before coming to Sahara Chrysler, and was ready to give up. I didn't know what I wanted, I just knew that I wanted to sit in a whole bunch of cars and see which felt "right". At the other dealers, I was brushed off, sent to sit in the showroom vehicles, and told "this car looks great on you" and then when saying I felt like it was too small, "yeah, it looked too small for you." But this all changed when I walked into Sahara Chrysler. Kai walked up to us and was so patient with me. I told him my needs and he listened. He allowed me to sit in the cars that I wanted to and answered all of my questions. It was the best car buying experience that I have ever had. I came back a second day, and he worked with me to get me in the right car. My husband and I decided that we will never go to another dealership again. Thank you, Kai and Sahara Chrysler for making what is normally a dreaded task, painless and fun!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The most happiest customer!!!💯 ask for KIM!!!

By missy0722 on 12/13/2018 at 3:42 AM. Helped by Financial advisor. Micheal.

Such an amazing day!!! First off I did not walk in to this dealership in mind with leaving with a car but it happened to me my story I believe is an awesome one I originally spoke to my sales rep by the name of Kim who I initially over Looked In the beginning of my search To be honest . but she was consistent in reaching So I decided to Go see about her . WHEN I TELL U WHAT IS FOR YOU SHA’ll be yours it’s no mistake I have not so good credit 😏 I only went looking so when I was financially ready I’d kno what to expect this idea went very differently from what I had in mind with Kim’s help & the other team members like the financial manager made my thoughts into my reality I was able to leave the dealership with %0 no money down in my 2018 Jeep I’m sooooo blessed & happy now I don’t have to take the bus anymore yayyyy!!! Thanks to my sales rep KIM!!! I can’t tell how good this feels 🙏🏾

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

2019 Challenger

By Rooch18 on 12/11/2018 at 7:27 PM.

Ruben was very helpful, process was very quick. They worked with me on my trade to get the price I was looking for, would recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing !!

By Alondras11 on 12/2/2018 at 5:31 AM.

As soon as we arrived to the dealership, we were greeted by Ruben. I came with the intention of only looking at the Jeeps available, Ruben was kind, helpful and extremely patient. At no point did I feel pressured to have to leave the dealership with a car. He really did an amazing job at finding me my dream Jeep with all the little details that I was looking for at a good price. Ruben made purchasing my dream car an enjoyable experience and the entire staff as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and easy

By Herbert67 on 11/23/2018 at 1:41 AM.

Thank you so much for taking your time to show me all the features and work on my payment amount. I definitely recommend Sahara Chrysler Jeep dodge. Ruben is an excellent sales person.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Awesome Service

By REVGYRL on 11/6/2018 at 10:57 PM.

I enjoyed the whole experience here at Sahara Dodge. Everyone was friendly, kind and attentive. The process was smooth and I wasn't overwhelmed with paperwork. I'd recommend this dealership to my friends and family.

I would recommend this dealer.

Overall Rating

2.6  

3   Customer Service
3   Friendliness
2   Overall Experience
4   Price
1   Quality of Work

Good sales but lousy service on follow up ilems

By Arizona Mike on 11/5/2018 at 3:24 AM. Helped by Cameron Moore - service.

Very good sales and trade deal but follow up on items by service dept failed miserably. Brought 2016 Jeep Cherokee back to service to add trailering wiring. Drove two hours to have at dealership at 7 am. Then they didn't get done until 5:30 in afternoon. But kicker was they were to remove instabrake towing brake from my old car so I could have installed in Jeep. They only removed they control part and left rest in old car which had left the dealership when I returned. Cost me $538 to buy replacement parts that they kept. Service dept attitude was oh well. Never going back to this place

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelent

By Leidys on 11/1/2018 at 4:14 AM.

Great customer service and frendly. Sales person was very helpful and generous. I will recomend Ruben to others for his profesionalism and awarness of the vehiculs.

I would recommend this dealer.

Overall Rating

2.0  

2   Customer Service
2   Friendliness
3   Overall Experience
1   Price
2   Quality of Work

most dishonest salesman

By will never go back on 10/22/2018 at 12:52 PM.

Nothing Chuck told us was true. He wasted our time over and over. He never quit talking or let us have control over the conversation. He is well versed in manipulative sales garbage ending every sentence with, "is that fair". The rest of the staff seemed very immature. Everything about Chuck is creepy. Stay away from this sales schmuck. And the sister dealership on the 215 is thousands less for the same car.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great 👍

By Montana18 on 10/24/2018 at 3:21 AM.

Best experience ever purchasing my first car. Great greeting the clients overall they got good prices and negotiable prices. Will come here for the next purchase👍

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific Experience at Sahara Jeep

By Jim Ross on 10/18/2018 at 4:27 PM. Helped by David Frampton.

Terrific Experience at Sahara Jeep My overall experience purchasing a 2019 Jeep Cherokee, from Sahara Jeep was TERRIFIC. Every employee that I interacted with treated me more like a friend than a buyer. My experience started before I even got to the dealership. I was looking online for a new Jeep and visited several websites. What I liked most about Sahara was they posted their discount price and when I got to the dealership the price didn't change. I saw the car I wanted on Sunday and first thing Monday morning I called to see if the vehicle was still available and at the discount price. The IT Mgr, Doug assured me it was and when I asked if it could be available in 30 minutes for a test drive, he guaranteed me it would be available. When I arrived the car was sitting out front and ready to go. Doug turned me over to Bryson one of the salesman. The Jeep I chose was Velvet Red Pearl on the exterior and Light Frost Beige interior. When I opened the front door the first thing that struck me was the interior was beautiful. Bryson took a few minutes going over the vehicle, before the test drive. One feature that I really liked is the ability to shut of the media screen light and still play music. When I night drive I hate that light in my side vision. The test drive went great and once back to the dealership Bryson turned me over to the Sales Mgr, Jason. He worked with me to get the payment I wanted and also when I told him I was selling my current 2014 Jeep to my sister and wanted to make sure I was giving her a fair price, he volunteered to work up some numbers for me. I appreciated the extra effort. And then Jason introduced me to David, The Finance Mgr to sign all the final paperwork. David was very well organized and the process went very quickly. He didn't try to up sell me on anything , but told me what was available and the benefits. Because I have cloth interior I did purchase the LUXCARE interior/exterior protection that has a 5 year warranty. Once the paperwork was complete David turned me back over to Bryson to follow me home to get both of my vehicles there. Once at my house he didn't just rush off, he answered all my questions that came up during my 25 mile drive home. The excellent service didn't end there, a week later I went to pick up my information for the DMV and while there I asked if David was available I had a question about the LUXCARE. I wanted to know what I needed to do to get the LUXCARE installed. Instead of telling me to call service , he asked if I had 30-40 minutes and I did he then took my keys and drove my Jeep to the service area and 30 minutes later I was driving off the lot with my Jeep done. I would highly recommend this team to anyone looking for a vehicle. New or used.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure!

By Ashley on 10/14/2018 at 1:08 AM.

It was a great experience. The no pressure atmosphere sold me on my new vehicle. Kim was fantastic to work with and they got us out very quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By Feliseioane on 10/10/2018 at 12:03 AM. Helped by Michael.

Was introduced by Adam. He was able to direct us to Kim. Kim was so patient with us wanting to check everything out. She helped us weigh all our options. She's amazing ! ASK FOR KIM! Then Michael from finance worked his magic and made it all happen. So greatful for this amazing team who keeps it real when discussing numbers or options.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Find the perfect car and perfect experience at Sahara Jeep!

By ValarieM on 10/6/2018 at 4:38 AM. Helped by David Frampton.

We were so fortunate to have met Chuck as we shopped for a new car. Chuck is straightforward, honest, hardworking, and has a great sense of humor! When you come to this dealership, you are not hassled or pressured, and Chuck made sure of that. He helped us feel very comfortable with the daunting task of finding the perfect car. He answered all of our questions and made sure we wanted for nothing the entire length of our car purchasing experience. We felt that Chuck was our side the whole time, trying to get the best deal for us, rather than trying to shake down the car salesman for the best deal. Thank you Chuck for such a stress-free and enjoyable car buying experience! Kim and David (in finance) also took great care of us! Thank you Sahara Jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new jeep

By OLD FOLKS on 10/2/2018 at 10:26 PM.

Went to dealership four different times. JC did not rush us. We took a lot of his time. He listen to our needs. He just wanted us to be happy with our choice. BIG THANK YOU JC.

I would recommend this dealer.