Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy. Experience was great

By Blewis on 10/12/2019 at 6:11 PM.

Best car purchase ever. Professional, thorough and knowledgeable . Will definitely return for further need. Dealership was friendly and organized with lots of choices. Was done quickly and on the road to enjoy the weekend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Jeep on 10/12/2019 at 8:54 PM.

Sales was wonderful with Paul Shorrock taking the time to make sure our Jeep was exactly what we wanted. He went the extra mile to have the needed equipment transferred to our new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent Service

By DavidC on 10/11/2019 at 8:07 PM.

This is my third lease with Salerno Duane Jeep. They always have great service and all aspects of the transaction are smooth. I feel comfortable ans the deals are great. Strongly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall, the services was great. Mr. Ovalle was very...

By Juvargas on 10/6/2019 at 7:35 PM.

Overall, the services was great. Mr. Ovalle was very helpful and honest. I would highly recommend anyone interested in leasing or buying to go and see him.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Comfortable

By Stacy V on 9/28/2019 at 6:28 PM.

Paul Shorrock really brought out the process of getting a new car at ease. He was really nice and I never felt uncomfortable. thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New white Cherokee

By Amy on 9/24/2019 at 8:20 PM.

Paul shorrock at Salerno Duane is always a pleasure to work with. This is my fourth lease with him and will be coming back again and again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Paul was great and would recommend him to many others

By Dkaplow20 on 9/23/2019 at 4:43 PM.

My overall experience at Salerno was tremendous. This was my second time buying a car here and it was just as smooth as the first time. Paul was wonderful and went above and beyond to help me get the car I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep lease experience - outstanding!

By Bryan19 on 9/3/2019 at 12:05 AM.

After 11 years of owning our 2008 Jeep, unfortunately our family car died unexpectedly. My wife & I were overwhelmed and decided to go back to Salerno Duane to explore our options. We met sales rep, Paul Shorrock - we explained our situation and interested in both financing or leasing. Paul was patient, listened to our needs and suggested the best options for us. After 20+ years of having cars, this was our best dealership experience ever! Paul was amazing, honest, detailed, patient and gave us a great deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Getting my first car

By Sean444 on 8/24/2019 at 6:56 PM.

They made it very easy for me to find the car I really liked. The process was hassle free and everyone at the dealership was great

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Wrangler Purchase

By Moira19 on 8/28/2019 at 8:17 PM.

This is my third vehicle from Salerna Duane & always a pleasant experience. Never pressured & all my questions were listened to and answered in such a friensly manner. Thank you Paul for making the experience a truely pleasant one. 😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service!

By Nhamblin15* on 8/25/2019 at 8:35 PM.

Best experience that I’ve ever had at a dealership. The process of ending my lease early and getting into a new car was extremely painless and actually enjoyable. Every single staff member was professional and kind especially Paul and Michael. I would absolutely recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Jeep !

By Samantha4680 on 8/21/2019 at 5:01 PM.

Paul from Salerno was great; professional, quick and helpful. I came in and walked out just a few hours later with a new vehicle. He wasn’t pushy and was honest. It was a pleasure doing business with Paul at Salerno !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By JDS on 8/21/2019 at 9:10 PM. Helped by Arthur Hoffman and Elizabeth Honig.

I had an excellent experience at Salerno Duane working with Arthur Hoffman. He was very nice, knowledgeable and pleasant. Arthur made everything go smoothly and he was very courteous in all aspects of our dealings. I will definitely be recommending Arthur and the Salerno Duane dealership to family and friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Excellent

By lolacs73 on 8/17/2019 at 1:33 PM. Helped by Jonathan Martinez.

Met with John Martinez. He was so nice, knowledgeable and courteous. Made my visit a pleasant experience and not your typical annoying sales visit. Came back and bought from him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By ohjoey on 8/16/2019 at 3:35 PM. Helped by Arthur Hoffman.

I had a great experience at Salerno Duane and with my salesman Arthur Hoffman. Very friendly and professional. Worked with me on all aspects of the transaction and made me a great deal.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Most sincere and hard working agent

By Jxl on 8/12/2019 at 2:49 AM.

We had pleasant experience in car shopping with Salerno Duane. Our agent was Sergio. He’s the most professional, considerate, and hard working agent we’ve worked with. From car selection to paperwork, he’s patient, upfront, and friendly. He tried his best and made everything smooth and friendly. We definitely will be recommending him and the Salerno Duane dealership to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car sale

By Robert82 on 8/8/2019 at 6:06 PM.

Everyone that i dealt with at this dealership was friendly and helpful. Particularly Henry Arqueta, who was true to his word through the entire process. Told me what he could and couldn't do and then followed through as he said that he would.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Melrey on 8/7/2019 at 2:32 PM.

I bought a car a month ago and went back to the dealership again for my daughter bc they are so easy to deal with. Makes car buying painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you

By Jwill327 on 8/2/2019 at 11:50 PM. Helped by Arthur.

Arthur and everyone who helped me purchase my truck today was the best. Wouldn’t go to any other dealership after this and I will recommend everyone to this dealer.. thanks guys

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy, friendly and honest service

By Sohayon on 8/2/2019 at 2:28 PM.

I recently upgraded my 2017 overland to a new summit, the team at Salerno and Duane did everything easy and fast. Quickly after spotting the car at the lot I talk to the sales man and exchange info, the rest of that deal was over txt. I didn’t spend time going back and forward or calling too much. As a matter fact I closed the whole deal via txt. Once the deal was agreed I even pay the payment via txt. On the day after the car was waiting for my wife to come and literally exchange cars and signed a few paperwork. I got myself the car I always wanted and I couldn’t asked for better team to make it happened. Unlike other dealers that trying to suck your wallet these people did great. Henry and Sean, thank you guys for your work and for getting me the car I always wanted!

I would recommend this dealer.