Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Car Buying Experience

By HappyCRV on 9/18/2018 at 2:11 AM.

Ryan Anderson was great to work with. He was very knowledgeable and answered all of our questions. He helped guide us in the right direction so we could find the perfect car for our family. This is our 4th Honda. 3 of them were bought at Honda World. Everyone there makes the car buying experience an easy process. We would definitely recommend Ryan and everyone we dealt with to anyone looking to buy a new car. Thanks for everything. We love our new CRV!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Pharmboy on 9/20/2018 at 8:42 AM.

Had a tire with a cut on the side. Went in to get tire replaced. The rep suggested to have alignment checked and it needed attention. This extra suggestion will probably save me a lot in the future. They texted me when ready and reviewed what they did. This is great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Center is top-notch

By MelissawiththeCR-V on 9/19/2018 at 2:34 AM. Helped by Mike Kavanaugh.

I purchased a Honda Cr-V ten years ago from Honda World. I have used the service center many times and trust them with my car. The fact that they assign each customer a service advisor as point of contact is reassuring, and they keep me posted about the status of my car. They always run the car through the car wash before I pick it up, too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always helpful!!!!!

By Firstcar on 9/18/2018 at 9:36 PM.

Damon Hampton has helped almost everyone in my family find a great car and it has been fantastic every time. Thank you for one more!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most fun car buying experience

By basehit3468 on 9/18/2018 at 7:25 PM.

Talked with salesperson before arriving at dealership and this person suggested I check out the Costco Car Buying Program. Got my quote from Costco and when we arrived at Honda World they had a copy of this quote also. The price Costco quoted was the price I paid. Sales people were friendly and accommodating. Beau Andrews and Tailor Tandy made the purchase of my CRV easy and almost enjoyable. Tailor was very patient with us and answered all our questions with a smile. If I should need another vehicle in the future I will definitely buy from Honda World.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Gene and Gina on 9/18/2018 at 5:13 AM. Helped by Josh in the service center.

Tom was very helpful in finding a car within the parameters we were asking for. He was very understanding of our situation and he, along with Mike and Brendon, went above and beyond to try to get us financing we could afford. Everyone was very friendly and knowledgeable. Also had to go back for problems relating to the car and the service center was able to fix what we needed quickly and efficiently. Would definitely recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr Arthur is awesome

By Newcar_Naye on 9/17/2018 at 4:56 PM. Helped by billie/renee.

Everyone I had any encounters with was awesome. Mr. Arthur was the car salesman I dealt with and he was just a jewel. When I text him he was quick to text back. He was very structured about getting things done and that's what you want when dealing with a car sales men. Another great person was I think Steve or Mark was his name i don't know. He was very helpful. While I was waiting to close my deal Mr. Nick kelp me a little entertain, and I was asking him a lot of questions and he was just so helpful. Even to the rental service Ms. Billie and Renee was very friendly. Keep up the great work Honda. I would refer this car dealership to everyone I know, they are just that great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Service review

By Th4425 on 9/16/2018 at 4:18 PM.

Excellent job! Can’t think of anything that you could do better! Thanks for the shuttle so we could get something done while our car was being serviced 😊😊

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Buying Experience

By CR-V Buyer on 9/15/2018 at 10:42 PM.

In the past, buying a car was one of the worst things I wanted to do. Nick Woodson, salesman and Holly Pitt, delivery specialist at Honda World changed my opinion of the car buying experience. I had many questions and both of them were very patient and answered all questions. In fact Nick had been so patient in answering my many questions when I was there the year before, that I knew I had to request him for my salesman when I returned to make my purchase. I highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service!

By Khuink3281 on 9/14/2018 at 8:11 PM.

Was given excellent service! Brian was very helpful in answering all of our questions, and was very patient with us when making our decision. Will definitely be recommending him to all of my friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Jrdunkel93 on 9/14/2018 at 11:52 AM. Helped by Josh the vehicle upgrade manager.

Randy and the team made my first experience purchasing a vehicle easy! Randy made me feel comfortable and wasn’t pushy at all! I would 100% recommend him and this dealership for first time car buyers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By robinatnip on 9/14/2018 at 12:47 AM.

I had a great experience with Trey. He was extremely helpful and knowledgeable. I have been considering buying a new car for over a year, and he finally sealed the deal. I love it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Holly cow my wife's car died. !!!!!!!!!

By Pick on 9/13/2018 at 9:21 PM.

I had a great time there. Tom was great, I enjoyed my time with him. I went to 5 car lots and you guys had the best cars and selection.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Engine problems

By Chuck on 9/13/2018 at 5:33 PM.

Could not get engine problem solved locally (Madison In). Came back to Honda World where I Purchased my Honda Odyssey and problem was diagnosed as transmission fluid breakdown. Who would have thought. Problem covered under extended warranty. No charge. Great experience. Great service. Mike Kavanaugh was my service rep. Have always gone to Mike and he could not have done a better job of representing Honda World. Could not find him listed but please give him a five star rating for me. Thanks again for the excellent experience. Charlie Ricketts

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mouse nest in the fit!!!

By Fitdriver on 9/13/2018 at 5:14 PM.

All the staff were empathetic of my mousecarteer, lol. They got the dead mouse smell out and the nest and the two live ones! I always have a super satisfying experience at this service department. I have had four Honda’s and use this location for all my vehicle purchases and maintenance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dearlership

By Shelby2007 on 9/12/2018 at 10:19 PM. Helped by Doug West.

I can highly recommend Doug West, service advisor. He is great to deal with and will gladly help with your service needs. Having been in the automotive industry this dealership is one of the best around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By llinton1 on 9/11/2018 at 11:53 PM.

Chris listened to our car needs before making recommendations. He shared car specifics to help us narrow down our choices. No pressure, very professional salesperson. The whole process was courteous and timely.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Tailor Tandy

By Newcarexcitement on 8/28/2018 at 10:24 PM.

Taylor explained how to work my new cars technology very well and in easy comfortable relaxed environment. She is very good and an excellent employee

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience

By GregD on 9/10/2018 at 8:34 PM.

I've been doing business with Sam Swope Honda since 1985 and have always had great experiences over the years. For the last several years I've been dealing with Lollie Reiss and she has been exceptional to work with. This is my third lease experience with her and she has been fantastic to say the least. I look forward to working with everyone at Sam Swope Honda in the future!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

He's the MAN!!!!

By NikkiC511 on 9/8/2018 at 2:57 PM.

When my husband and I called Damon for a newer car for me, I was all over the place. He sold us my first SUV that I absolutely loved, "Blazie" was a black beauty with all my bells and whistles. I eventually gave her to our daughter and purchased a great Sebring, "Goldy" was my unicorn, great mileage/price and once again all the bells and whistles, but it was time to say goodbye to her so here we are in search of my next love. When I say all over the place, I'm sure Damon was cracking up inside. I looked at a Lexus, a Terrain, a Regal and an Edge. Price points everywhere, had him looking for a mysterious Impala I just so happened to come across. He handled all these mind changes, questions, test drives and more searching like the ultimate professional he is. If we came in and he had clients he would grab us keys to any one of the vehicles I was feeling for the day and tell us test it out while he finished up. This was ever so helpful as it gave me the opportunity to really feel the car out unpressured. Ultimately, I ended up with the Edge, with awesome mileage, right price, not as many bells and whistles, but my dream car nonetheless. "Onyx", is my black on black baby, my very adult over 40 ready to roll ride. She sparkles just like me. I love it! And I it owe all to Damon for GUIDING not pushing me into what would work best for me. His approach is quite different from most sales people, by allowing me the opportunity to search every lot, I learned a lot, but the most important lesson I learned is that go with what makes sense, not all bells and whistles. I can make her my dream a lot less than if I purchased with it and the best part Damon knows all the people I need to make it happen! Thanks Soul!!! Nikki & Rjai

I would recommend this dealer.