Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.8  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

RECALL SERVICE

By 2013kia on 1/17/2018 at 9:00 PM. Helped by MARY ELLEN FAZ, SHUTTLE DRIVER DID NOT GET HIS NAME.

THE SERVICE WAS EXCELLENT FROM THE TIME I ARRIVED TO WHEN THEY TURNED IN MY VEHICLE. THEY TOOK EXTRA STEPS TO ANSWER MY QUESTIONS AND WITH INDIVIDED ATTENTION

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly Service

By Mike and Vero Sanchez on 1/17/2018 at 2:31 AM. Helped by forgot name.

Very quick and friendly service as usual. I lost my receipt so I cant' enter name but it's the usual lady that takes care of me and she always has a smile when I come in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Miguel Chavez on 1/11/2018 at 10:11 PM. Helped by I don't know..

Excellent service. The whole process took less than I was expecting and was provided with a very professional attitude. I requested an oil change and was done in less than one hour.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick friendly service.

By Joshuadaniel on 1/9/2018 at 8:38 PM. Helped by Mary.

Everytime i come to service my vehicle im met with smiling team members within seconds. Always friendly and helpful. When i come here i know i will be taken in excellent care for me and my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT CUSTOMER SERVICE

By LMP75 on 1/4/2018 at 12:09 AM. Helped by MARIA, JOSE.

WE FOUND THE PERSONAL FRIENDLY AND HELPFULL IN ALL WE NEED ALWAYS HAVE A ANSWER AND A SOLUTION TO MY PROBLEM IN SOME CASES ANTCIPATE ANY ISSUE WE CAN HAVE ON MY VEHICLE

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick Service

By marfue on 12/31/2017 at 2:36 AM. Helped by Dont know.

I called into the dealership and made an appointment for the same day. The oil change was completed within one to two hours. Quick Service!

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
1   Quality of Work

Quick and Clean Service

By KS2015 on 12/30/2017 at 5:10 PM. Helped by Mary Faz.

Reasonable prices and quick service for a small to medium mileage lifee maintenance to my Sedona 2015. Service Ladie was knowledgeable about the serviice required on my vehicle. Service completed on time. Quick delivery.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By byga68 on 11/29/2017 at 5:33 PM. Helped by oil changed.

This company Kia provides a very good and excellent service to all customers. They are nice and very friendly when you are in person and also over the phone calls.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By cadena11 on 11/27/2017 at 4:24 AM. Helped by Guillermo Galindo.

Guillermo Galindo was excellent in making sure I had the best experience in purchasing my new vehicle. He was really nice and made sure everything was well explained.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Jesse83 on 11/21/2017 at 11:19 PM. Helped by Rodriguez.

The service given at sames Kia is always fast you can always expect a very reliable service at sames kia they explain everything clearly so that customer can fully understand the problem.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Change oil

By Gina on 11/15/2017 at 6:19 PM. Helped by Hogar.

everything was very good the service fast customer service cleaning in the rest will be clean in the car thanks for everything good in service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By Richard B. Meza on 11/7/2017 at 1:46 AM. Helped by Stephen Meza, Joe Arevalo.

We got the Royal treatment at the dealership, got a great vehicle and instruction on its great features. We really like how sporty and modern our KIA Sportage is inside and out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GOOD SERVICE

By LMP75 on 10/19/2017 at 2:33 PM. Helped by JOSE, MARIA AND RODRIGO.

CUSTOMER SERVICE FROM JOSE AND MARIA @ SERVICE DEPT STAFF AND MR. RODRIGO SALES ALL THERE STAFF IS FRIENDLY AND SUPPORTING DURING MY VISIT AT SAMES

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!,..Kia

By Rene Law on 10/13/2017 at 8:29 PM. Helped by Eduardo Urdiano.

Great service, highly recommend Sames Kia, no regrets!,..👍,..everything went well during my experience, and everything was explained, they worked hard to get me the most for my trade in, and got a good deal!,.-R

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and Friendly..

By Miangoll1 on 10/13/2017 at 7:04 PM. Helped by Rodrigo Soto.

Excelente servicio y trato de todo el Personal ,amables y siempre a la orden para hacer que tengas la mejor compra. Excellent service and treatment of all the staff, friendly and always at your service to make you have the best purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome staff and fast service!

By Lucero Llamas on 10/7/2017 at 3:44 PM. Helped by Rodrigo Soto.

I went to go trade in my Kia Rio for a Forte and Mr Soto was very helpful, friendly and with such positive attitude trying to help me achieve my goal in buying a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Ramirez on 10/7/2017 at 3:48 PM. Helped by Mr. Garcin y Mr. Sanches.

Tienen muy buena atencion con los clientes te ayudan a encontrar lo que buscas y trabajan contigo para obtener un muy buen precio y te ofrecen las mejores garantías.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelente

By Chispita123 on 10/5/2017 at 10:52 PM. Helped by Blanca read.

The services was great and a lot of help from blanca read I saw several cars and the price was great I would recommend it to others thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

it’s always my favorite place to go to

By Arleneg15 on 10/4/2017 at 8:18 PM. Helped by Ruben.

Everyone is so nice, they don’t take long with whatever I may be needing. If i have any questions or concerns, they know what to tell me with detail & they’re friendly, adding sense of humor, trying to be your friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SERVICE ATTENDENT

By 2013kia on 10/2/2017 at 8:43 PM. Helped by MARY ELLEN FAZ.

SERVICE ATTENDANT WAS VERY HELPFUL, INFORMATIVE AND CAUTION OF CUSTOMERS NEEDS. ANSWERED ANY OF MY QUESTIONS THAT I HAD, WAS GIVEN UPDATES OF HOW LONG THE WAIT WILL BE.

I would recommend this dealer.