Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience buying a used car at Sarasota Ford

By Kris V on 7/14/2019 at 9:00 PM. Helped by Roy Llanes, Manny Greo, Seth.

Just bought a used car at Sarasota Ford (2017 Chrysler Pacifica). Manny Greo was our salesman, and was fantastic. He was polite, friendly, and knowledgeable. He took his time with us and made sure my wife and two kids were comfortable while he and I worked out the terms of the deal. The movie theater, cafe, and other amenities in the waiting room are top-notch. Seth worked with me on financing and somehow was able to beat the terms I had already received from my credit union. The whole process was pretty quick, but I never felt rushed. I highly recommend Manny, Seth, and Sarasota Ford if you're in the market to purchase a vehicle. It was worth my drive from Tampa for sure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2012 VW Cc

By Paul on 7/13/2019 at 9:56 PM. Helped by Randy-manager.

JR was a great salesman, it went smooth and fairly quickly. The dealership was very generous with time, they even bought me a sandwich. I would definitely buy a car here again.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Used car sales

By Justinc1584 on 7/12/2019 at 11:29 PM. Helped by JR Soto.

JR Soto was a pleasure to work with and made it a priority to make sure I as a customer was satisfied. Would definitely return to work with him again in the future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wally in service departament

By JR$ on 7/9/2019 at 8:58 PM. Helped by Wally Woll.

Service department is the best of the beat @ Sarasota Ford. The service is quick and professional and the prices are super competitive! I Recommend it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Desperate out-of-towner

By TK on 7/8/2019 at 5:50 PM. Helped by Alex Lukacs.

During a visit with my elderly Mother, in Bradenton, my starter gave out. While the starter was being replaced, I decided to have a coolant flush and a set of new tires installed as well. They also discovered a clutch issue, and replaced that (under warranty). There was some waiting for parts and service, but Alex updated me daily and provided a rental, so I could return to Lake Placid for the weekend. Billing was clear and concise, reflecting the service rendered and required. A five star experience across the board. Thanks all, TK Lindsay

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

A Great Service/Detail Department Experience

By StefP on 7/5/2019 at 5:23 PM. Helped by Joey Rippolone and the guys in the Service/Detail department who tended to my SUV.

I brought my new vehicle in for Surface Protection to be added today. A tremendous "THANK YOU!" to Joey Rippolone (the dynamic Product Specialist who sold me my SUV a few weeks ago) for arranging today's visit and affording me 5-star client service. Accolades also go out to the guys who detailed my SUV and applied the protective coating (which I always put on my vehicles and I definitely recommend.) My Escape looked amazing when it was returned to me. I want to also contribute that not only was Joey attentive to every detail of today's visit, but he even provided me with lunch. He also followed up with any questions I might have regarding my new SUV, now that I have been driving it a short bit. Additionally, I inquired about whether or not Ford made a sun visor for the front windshield specific to my Escape. He quickly looked into that and had one ordered for me within minutes. Today's visit reaffirmed for me that I did, indeed, make a very good decision when I decided not only to rid myself of the Acura TLX that I had purchased just 11 months ago from another dealership, but to also do business with Sarasota Ford in June, as well. Thanks, again, to all for a job well done today!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service!!

By Patricia on 7/1/2019 at 12:43 AM. Helped by Barry Joubert.

Great experience buying a new car at Sarasota Ford! Barry did a fantastic job and even set up the FordPass app on my phone! Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kindness

By Sick Diesel on 6/30/2019 at 9:36 PM. Helped by Randy, Seth Gwaltney, Jose Soto.

This is the 3rd vehicle I have bought from Sarasota Ford. This time I visited the GMC an Dodge dealerships because I was unsure of the vehicle or Truck I wanted to go with. Last stop SARASOTA FORD. I contacted my last salesman JR Soto because he was so original and knowledgeable on what he was selling on my last purchase. As soon as I walked into the dealer it was a completely different feeling and it reminded me of my last experience there. Everyone in the dealer is so Kind. You can not walk in or even stand in the parking lot with out someone greeting you and asking to help you. I knew at that moment that I was definitely purchasing a vehicle from there. I own 2 companies and I pay attention to good customer service. I stopped by for a quick assessment of my trade in then picked the trucks I wanted to view along my visit. JR took me on the tour of the trucks I selected and again he was very knowledgeable and went over all the features they had. He listens to your interest as well. Another great experience. I will be purchasing another truck in December and JR will definitely be my go to guy. Seth Gwaltney in finance was also very good and went to bat for me on the best rates and he was fast and had great communication skills. Thanks for another great experience guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Sally on 6/30/2019 at 6:30 PM. Helped by Amelia.

My daughter and I purchased 2 vehicles from Sarasota Ford. We were very pleased at how easy and quick Ms.Amelia was with everything. We both love our vehicles and will be telling everyone to come here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Linda from Bradenton on 6/29/2019 at 6:59 PM. Helped by Brad Blacquiere.

Everything about Sarasota Ford is really nice. The service, place and people are great. Brad Blacquiere was extremely helpful and professional and showed much concern for my situation. Thanks Brad!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By Jess on 6/27/2019 at 10:26 PM. Helped by Millie Colgate.

Although I was not able to purchase a car at this time, I will be coming back in the future. Millie was very professional and gave me all the information I needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Superior Sales Experience

By StefP on 6/25/2019 at 7:12 PM. Helped by Joey Rippolone, Daniel Day, Ed Bailey, Randy Madsen.

This was a superior sales experience for me and I'm now a 3rd-time owner of a Ford Escape. My Sales Associate, Joey Rippolone, had a strong knowledge base of his product and was as personable as he was professional. Well-mannered and most-accommodating, he is undoubtedly an asset to Sarasota Ford. Additional accolades go out to Robyn Knoll (Customer Relations Manager), Daniel Day (Sales Manager), Ed Bailey (Finance), Randy Madsen (Sales Manager), the guys in the Detail Department and last, but not least, Charlie (Food Bar). It took a team to put my deal together and the aforementioned staff went above and beyond to seal the deal. They displayed outstanding team work and because of that, I was afforded not only top-rate customer service, but the single best sales experience a person could ask for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

NEW JEEP

By Ralph321 on 6/25/2019 at 1:12 PM. Helped by TOM GILBERTI.

we needed a jeep to flat tow ,want to Sarasota Ford .Tom Gilberti our sales person help us find the right one. We love it. also Lon in Finance Dept was very helpful as well. thanks Sarasota Ford. Rich G

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Happy customer.

By Cody Forrester on 6/25/2019 at 12:51 AM. Helped by Andy Maleszka.

I am very happy with my experience at Sarasota Ford. I purchased many cars in my life and this was one of my best experiences I have ever had. Andy was very helpful and knowledgeable and made buying experience painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome staff

By Ahmed on 6/20/2019 at 8:25 PM. Helped by Andy Maleszka.

What an awesome friendly staff. Sarasota Ford made my car buying process sooooo easy. I've had MANY cars in my life and this buying experience has never been so nice and convenient. Andy Maleszka in sales was so knowledgeable of my new vehicle and went over all of the futures with me until I was comfortable with them. Thank you Andy and Sarasota Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased last minute car

By DianeZ on 6/19/2019 at 3:15 PM. Helped by David Shinn.

We had a fantastic experience at Sarasota Ford. We needed to purchase a car last minute and drive it North within two days of purchase. We walked in and lucked out to have David Shinn help us out. He knew his stuff and answered all of our questions without hesitation. We appreciated his knowledge, honesty and upbeat personality. We had a small snag which David and the Sarasota Ford team bent over backwards to make right in an extremely timely manner. Highly recommend David Shinn and the Sarasota Ford team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FRIST CAR IN FL

By Ralph321 on 6/18/2019 at 7:19 PM. Helped by TOM GILBERTI.

I JUST MOVED DOWN TO SARASOTA,STOP INTO SARASOTA FORD LOOKING FOR A NEW CAR. I WORKED WITH TOM GILBERTI WHO DID A GREAT JOB FINDING ME THE RIGHT CAR(focus)AND GUIDING ME THROUGH THE BUYING PROCESS.THE EXPERIENCE WAS GREAT,I EVEN HAD A GOOD LUNCH FROM THEIR CAFE. THANKS

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5star

By AcuraTLX2019 on 6/15/2019 at 2:32 PM. Helped by James Deal.

Awesome 5 star experience with James D in sales. The facility is second to none and has unbelievable amenities. From the huge saltwater fish tank the movie theater with massage chairs and the cafe with made to order breakfast and lunch. 5 Star all the way

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By DaliaB on 6/6/2019 at 1:41 PM.

Great customer service, friendly envirionment. The staff are always ready to help. The dealership has a cinema to entertain the little ones, which is great to have them occupied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Rebecca on 6/2/2019 at 12:06 PM. Helped by Daniel,Ed.

Amanda Tift was OUTSTANDING.. from the moment we contacted her until the moment we drove our new car off the lot.. courteous,professional and knowledgeable, I highly recommend her.

I would recommend this dealer.