Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helped A Hurricane Harvey Flood Victim!

By Jeffery Thompson on 10/1/2017 at 3:30 AM. Helped by Tom.

A couple of weeks after Hurricane Harvey flooded my home and two vehicles, I arrived in Alliance Ohio with an intention to buy a truck. Mark Hughes showed me the truck I found on the Auto Trader App. I was hoping to find something nice enough to replace the F150 Lariat and with all the expenses piling up I was not optimistic. Mark told me that he would help me with the pricing and would get me into a decked out 4x4 F150 that might of survived the flood of the century. As nice as the truck was I had two other trucks to look at Sarchione in Randolph. Mark assured me that if I decided to come back that he would help me as much as possible. He made that statement true the next day at closing time when I came back. He had started the buying process for me over the phone as I traveled back to Alliance OH. from Cleveland. I definately felt comfortable buying out of state with the guidance Mark provided. I would highly recommend this dealership (Mark Hughes especialty!) I have told everyone I know in Houston that it is worth flying up there to buy a car and drive back like I did! I would do it again in a minute if we still needed another car but my wife found one locally. Although she didn't get the kind of deal I did. I'll be back to get my son his first car in a year and enjoy the trip back to Houston. PS. I have a friend that needs a 2500 HD Desiel High Country or LTZ... Let me know Mark!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

smooth and friendly

By Dion123 on 9/25/2017 at 5:14 PM.

Found truck at this dealership online. From the 1st phone call to walking out with the keys. Everything went timely and smooth. Highly recommend looking here 1st.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great people

By Jessd07 on 9/24/2017 at 11:14 PM.

Special thanks to mark hughes for making my experience with purchasing my chevy Silverado so enjoyable and friendly!! couldn't have asked for a better salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership!

By EL on 9/24/2017 at 9:20 PM.

I bought my 2000 Ford F150 from salesman Mark Hughes. I told him what I wanted and he delivered. He's not like others who would try and talk me into something more expensive just so he could make a buck. Very honest, respectable and knowledgeable in his field. I will no longer buy from anyone else! A special thanks to Charles Barnes for helping with the financing!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding experience

By Rick Scott on 9/23/2017 at 6:08 PM.

I was looking for a Diesel truck Mark had one that I thought I could not afford he worked with me on my trade in and give me more on it then six other dealerships would that made the new truck reachable and with a down payment and my trade in I was driving home my dream truck thanks to everyone at Sarchione Allince and the nicest salesman Mark Hughes Rick Scott

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

courteous and accomodating

By DavidsonH2O on 9/23/2017 at 8:06 PM. Helped by Tom West.

Salesman was very professional , courteous and accommodating . The vehicle I purchased was loaned to me for a day just to make sure I liked it. Did not hesitate to loan it for the day. Salesman did not pressure me or make me commit to anything. Vehicle needed a couple minor thugs which were resolved at my convenience . Would highly recommend this salesman and dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Why are you still reading this ? Buy from these guys

By Lyndsay Reed on 9/23/2017 at 7:52 PM.

Ive got to be dreaming got myself a clean 1 owner with an EXTRA 100k miles of bumper to bumper coverage on top of the remaining factory warranty ! you are still here? Well go on get going! get on the website witch has dozens of pictures and actual prices for each vehicle won't even look anywhere else

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They went above and beyond never buy elsewhere

By Bleupsters92 on 9/23/2017 at 7:22 PM.

Let me just say I honestly thought all dealers were the same ,pushy deceiving and over priced , the guys at sarchione auto sales are a different breed they dealt with how picky I am did everything they could to make sure I'm happy before I left with a freshly cleaned used vehicle that I could of belived was brand new . don't waste your time going to one of the other used "stealerships " go see mark, Charles ,or George in alliance and not get hassled or pushed into something you don't want

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Reliable friendly service

By ReCurfman on 9/22/2017 at 11:35 PM. Helped by Tom West.

Mark Hughes was friendly, knowledgeable and found me a great car at a great price. The financial advisor Tom West was very helpful through the loan process. Everyone at Sarchion Auto Sales were kind, helpful and genuinely cared about my automobile needs.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Best car buying experience ever!

By srmalcuit on 9/22/2017 at 9:08 PM.

We couldn't be happier with the quality of service Mark gave us. No high pressure sales tactics or wasting of our time. We came in close to the end of the day and Mark didn't hurry us along. We we're treated like friends. The entire experience was relaxed and easy going. We will definitely return when it is time for another vehicle. Thanks Mark for the quality of service! Clint and Sheralyn M.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!!!

By Amy Long on 9/22/2017 at 8:36 PM.

Huge thank you to Mark Hughes who sold me my 2016 Chevy Traverse! No pressure, very informative, super friendly and willing to go the extra mile to make sure I got what I wanted! I will not buy another vehicle from anyone but Mark!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, quick, and easy service

By Rscott57 on 9/22/2017 at 5:40 PM.

Our salesmen Mark Hughes did a great job getting us into our new Chevy impala! Very friendly environment at sarchione auto sales, makes the car buying experience hassle free.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

There is no business like Sarchione business!

By SherryLB on 1/26/2017 at 12:27 AM.

If you are in the market for a new or used vehicle, Sarchione has what you need! Their inventory boasts a new or used car for every purpose. The friendly and knowledgeable sales staff work diligently to help you find exactly what you need in the price range you desire. Our family has purchased trucks, SUV's and automobiles from Charles Barnes at Sarchiones in Alliance. The process is seamless, efficient, and customer friendly from the initial greeting to the drive off the lot. Excellent service continues for as long as you own your vehicle. That is why we will continue to return to Sarchiones. See Charles today! You won't be sorry!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat , satisfied customer

By Goonygugle on 1/26/2017 at 12:10 AM.

I have purchased 5 vehicles from Sarchoines in the last 10 years , they have a great sales staff and never pressure you into a purchase or feed you crap , will continue to deal with them for years to come

I would recommend this dealer.

Overall Rating

2.0  

2   Customer Service
2   Friendliness
1   Overall Experience
3   Price
2   Quality of Work

I went there looking for a used car. I had used them once...

By Donald.cdc on 3/25/2012 at 12:31 PM. Helped by the loan officer.

I went there looking for a used car. I had used them once before. We found one we like and test drove it. Then we went in to fill out the papers for a loan and went home to wait. They called us and sent us over to a loan office in canton. We ended up being there for 3 hours b/c of their screw up Then in the matter of a half an hour (we told them we were having problems but we were trying to work it out and would call them asap) they sold the vehicle right out from under us to another couple. I had just put full coverage insurance on something someone else was driving. We called and spoke with the owner to try to resolve this issue he basically told us too bad and then wouldn't even help us look for another vehicle in his lot. They (the owner and loan officer((Bob)) got nasty with us and hung up the phone on us. I had to go somewhere else to find a vehicle and thankfully found one i liked better somewhere else. But all in all very bad experience. My wife cried for hours and the poor lady at the loan office missed her dinner b/c we were there so long.

I would not recommend this dealer.