Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.4  
Quality of Work
4.5  
Service
3.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By Debbie on 8/14/2019 at 1:38 AM. Helped by Ruin Boldtt.

Jami was very helpful with the sale of my vehicle. She took the time and researched how the different buttons worked. We were satisfied with the price we paid.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Just another person buying a new vehicle

By Trav1986 on 7/28/2019 at 2:37 PM. Helped by Ruin Bolld.

With are experience buy a new vehicle which is a big investment as a dealership I thought your supposed to make it feel special well that didn’t happen just felt like just another number. A little something from the dealership like a coffee cup or a hat or a t shirt goes a long way for people to feel special for buying a new vehicle doesn’t matter if it has all the bells and whistles or plain Jane. The sales person was awesome finance person did what he could to make it affordable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In great hands! Awesome ‘ Sister Team!’

By Lynn on 7/27/2019 at 5:33 PM.

Great attention to my needs without pressure! Jami was very patient and full of knowledge.... (Thanks Jami!) If Jami was busy she had her sister as a tag team, which meant I was always attended to, still in the family 😉and could easily trust the hands I was in!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Easy to deal with

By Cargyy on 7/26/2019 at 3:09 AM.

Very knowledgable and fast acting. Willing to deal with you over the phone so that made it very easy being 2 hours away from Saskatoon.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Did what they could to get me in a new vehicle

By Alfred on 7/16/2019 at 11:42 AM.

It was a long process problems with financing but they did everything they could to get me in my new truck. Plus they’re still doing everything they can to make me happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything 5 stars! Awesome!

By Wildstreet on 6/27/2019 at 6:19 PM.

I got everything I wanted and needed with a smile, great service! Thanks to the great team at SMP! And especially thank you to Sam!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I found them very knowledgeable

By Don2019 on 6/25/2019 at 3:20 PM. Helped by Ryan and Stan.

I found the workers very knowledgeable and courteous. All of the workers were very forth coming when I had questions. It was overall a great experience

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Thank you!!

By Abert1986 on 4/29/2019 at 5:16 PM. Helped by Craig O.

Thank you to Ben and Craig for all the help to get my new vehicle. It is always a pleasure to go into SMP. Everyone is friendly and very helpful

I would recommend this dealer.

Overall Rating

4.7  

5   Customer Service
5   Friendliness
4   Overall Experience

Satisfactory

By Chev on 3/15/2019 at 5:30 PM.

Dan was Easy to deal with, he was helpful, accommodating . Made the deal I wanted happen and made the transfer from my old vehicle to new one smooth

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

smp dealer imee barrozo

By carlito34 on 1/24/2019 at 6:40 PM. Helped by imee barrozo.

The dealer Imee barrozo is fantastic,,she is the best and helpful dealer that i had experienced,i an so satisfied with what i git from smp,,she help me find the car that i want and help me in setting all up without hassle,,everthing is taken care of,,hats off to imee and smp for giving me above ceiling customer satisfaction,,thank you imee...

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

My experience overall was positive

By JRD156 on 1/17/2019 at 1:48 AM. Helped by Ruin Boolen.

The salesman was helpful in descriping all the features of the Equinox that we purchased and the test drive was great and Dan Barret’s Input was engaging. The price for the vehicle was competitive however there wasn’t any room for negotiation when I asked for a lower price! My trade was lower than anticipated however just before purchase a general email was sent to me about a push drag pull trade that would give me a thousand dollars more than my initial estimate. It took awhile until an email came directly to me about the promotion fortunately it came just before I purchased my vehicle otherwise I would have not got more for my trade which helped a lot ! My vehicle was clean and plates were installed and ready to go ! The finance person Riun Boleyn ( the spelling may not be right) was very professional and patient as it took awhile to get our banks funding in place !

I would recommend this dealer.

Overall Rating

2.0  

3   Customer Service
2   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

4 hours oil change

By J on 1/12/2019 at 1:22 AM.

I took them 4 hours to do oil change. I was there at 9:30am. It took 5 phone calls to figure out if they are done with work.Once they called me at 12:30pm that car is ready and I went there to pick It up, I was still waiting approximately half an hour. When I asked them what are we waiting for thay told me that paperwork is still not done. It’s good thing it was just oil change. Otherwise I would celebrate 2020 over there. Otherwise great service.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SUV shopping

By Eshaw on 1/9/2019 at 4:30 PM.

The sales person Aaron was excellent to work with. He found an SUV that suited my request. I would recommend him and SMP to any other person looking for a used vehicle. Thank you SMP

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By RO1973 on 1/5/2019 at 4:29 PM.

Love the updates on our Equinox 2019. Aaron was very helpful and good to work with. Getting a vehicle with the color i want from another location is highly appreciated. Thanks SMP!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant experience.

By None on 1/2/2019 at 8:10 PM.

Saleman was so accommodating with our visit. There was no pressure on us to buy and answered all our questions. I recommend him other who is looking for car to buy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service all around!

By Mudhenz on 12/23/2018 at 2:21 AM.

Outstanding service by great people! Very helpful, above and beyond our expectations! Very friendly staff and very hospitable. Great selection of new and used vehicles. Great location.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Used Silvarado

By Chevy man on 12/11/2018 at 10:55 PM.

Friendly and efficient service. Knowledgeable staff. Wasn’t really planning to purchase that day but the process was so straight forward that I decided to go ahead.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Really awesome people

By Max on 12/9/2018 at 3:14 PM.

All the people that works here really helpfull and friendly Randy its the best salesman and does the best to help customers i will recomend him any time

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very frustrated

By CC on 12/7/2018 at 6:06 PM. Helped by Terence.

I Had a truck lined up to buy, drove over 5 hours to find out that the truck was sold and then shown only one other vehicle even through I was told thay had many vehicles to choose from. And then was told the bank needed a $10,000.00 down payment even through we had a 2017 truck to trade in. Whole lot of we can do this and do that, but it was a whole lot of xxxx in the end . What a waste of time and money.

I would not recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

New Malibu

By Malibu on 11/2/2018 at 2:31 AM. Helped by Tom Walker.

I went into the dealership interested in 2018 close outs on Malibus. Steve did an excellent job of showing me all of the features of the car and took me for a test drive. I feel that the dealership gave me a fair price for my trade in, but I did feel a fair bit of pressure to make the purchase from the sales team and I ended up spending most of the day in the dealership. I am very impressed with SMP’s after purchase service! As part of my purchase the dealership agreed to set me up with a deal on alloy rims and winter tires. Steve took care of setting up everything and I got a beautiful set of rims and tires for cheaper than I could find anywhere else. I also had 3M paint protection done. There was a minor issue with the edge of one piece, but Steve and Mike made sure that this was taken care of when I went back for the winter tire install. I also found that the battery terminal cover was brkoen and Steve got me a new one right away. Thank you Steve for going over and above!

I would recommend this dealer.