Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.6  
Service
3.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By angela1028 on 7/20/2018 at 3:38 AM.

The manager and sales representative stayed after hours to work with us, answered all of our questions, and gave us the best deal we could find. Loved that we got a tour of the service department, and our sales representative took time to explain all of the features of our new car. Free car washes and oil changes are a great bonus!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great dealership to work with

By Diane on 7/16/2018 at 10:16 PM.

We purchased a 2018 Acura MDX with the Advantage package in May, and we love it! It handles well, gets good mileage, 25+, and is fun to drive. We were switching from a sedan to a SUV, and knew that we wanted a bigger size vehicle. The team at Scanlon found the vehicle we wanted, and delivered it in the timeframe promised. We found their customer service to go beyond other dealerships we talked to; and they even filled the gas tank before we drove it off the lot. We will definitely go back to Scanlon the next time we want to change vehicles. You should too, try them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By A Dow on 7/13/2018 at 1:03 PM.

Every person I felt with from sales to finance to detail were polite, honest, and understanding. They made the process smooth and was there less than three hours leaving with a car. Thank you Phil! Thank you Jessie, Rico, and Brian

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Zoran is excellent!

By Fred on 7/9/2018 at 3:16 PM.

My wife and I were shopping for a new SUV and worked with Zoran. He was knowledgeable, straightforward and very easy to work with. We eventually decided to buy a different brand than Acura, but Zoran was a very good person to work with and I recommend him highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No question...GREAT DEALERSHIP

By StacyHaynes on 7/8/2018 at 11:36 PM.

I have never in my life had such a stress free car buying experience as I did going to Scanlon Acura in Fort Myers. I had turned in a 2015 TLX for an '18 and I'm telling you, it was SEAMLESS! If I hadn't been there, I wouldn't have believed it. My husband and I drove down from Venice because Scanlon had the last '18 around and they made it all too easy. Zoran, our sales person was a no b/s individual which we greatly admire and the manager, Rico was absolutely wonderful as well. Even dealing with the finance manager, which can otherwise be grueling...was a DREAM! We can't thank you enough for all of your hard work and will tell everyone we know what a professional and well run dealership Scanlon Acura is. I still can't get over how efficient and wonderful our experience was. THANK YOU ALL

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trustworthy, Professional and Polite

By Kim on 6/25/2018 at 7:53 PM.

I did not anticipate enjoying the purchasing process, but as soon as I walked through the doors I should of known how different the Scanlon Acura team is from the others. I told them what I was looking for, and was honest about the price I was willing to pay. They went above and beyond for me throughout this process, which was quick and painless, while being attentive to my needs. Everyone that was helping me, and even ones that were just being friendly with their simple hellos, were part of this trustworthy, no games, and clear communication team. What more could a buyer ask for. Oh, and to top it off, my surprise during finance time was a pleasant surprise: I am paying LESS than I thought! Yup! That's right- LESS!!! Thank you Scanlon Acura!!! I'll definitely see you on my next purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless Experience

By Stacy3099 on 6/22/2018 at 12:15 AM.

Bob Cohan was my sales person. He was friendly, down to earth and not “pushy”. I’ve had experiences at other dealerships in the past and never experienced this type of service. I told Bob the car I wanted and he didn’t try to persuade me to get another (more expensive) vehicle or march me around the lot to look at others. He went to work and made it happen! The financing was also a breeze. Mark showed me the extra’s I could finance with car (extended warranties, insurance, etc). I declined most, but opted for two options. Again, he wasn’t pushy either. Both gentleman made the experience painless! I have raved about Scanlon Acura all week and will continue to recommend. Ps, when we arrived at the dealership To meet Bob, he was finishing up with another customer. Mike Messina greeted us with bottles of water. Instead of making us wait, he showed me the car I saw online and took us for a test drive. He was so personable and friendly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant and Awesome.

By Coachbaz53 on 6/19/2018 at 11:54 PM.

From Rico the manager, Wes in finance, and Charlie Broussard everyone who helped me out at Scanlon Acura was great. There was never any pressure and the process was clearly explained step by step. Would highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Car Lease

By Jim and Marie on 6/15/2018 at 8:40 PM.

Overall experience was excellent. All personnel were friendly and knowledgeable.. The transaction was efficient with no hassles or back and forth regarding price. We appreciated the straightforward approach,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of Acura for my Daughter

By Hank on 6/3/2018 at 10:12 PM.

My daughter had been looking at a Honda Accord, but I'd read that it might be possible to lease an Acura cheaper than an Accord. I worked with Mike Messina who listened carefully to my daughter's needs and budget. Mike put together a deal on a 2018 ILX. Dan Clifford, the Sales Manager, was also involved. Overnight, they revised the deal to a 2019 Acura TIX for less than the 2018 ILX. Both Mike and Dan listened to my daughter's needs. There was absolutely no pressure or "for today only" tactics. Even the finance department was easy to work with - no attempt to upsell. I recently moved to southwest Florida and so had never worked with this dealer before. It was a refreshing change from what I was used to in suburban Washington, DC.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By DorieJ on 5/29/2018 at 6:35 PM.

Had a wonderful experience with Bob Cohan at Scanlon Acura. We found the car we wanted and the process was a breeze. Bob and his team were super easy to deal with and met our needs. We will def give them more business :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful, quick service!

By Molly & Ted Gates on 5/11/2018 at 12:11 PM.

My husband & I went to Scanlon Acura to look at a vehicle we had seen online. Michael helped us find the perfect vehicle for me within my price range. We were sold with a free car wash every week:-) Great team that processed our purchase & financing all quickly & efficiently. Will definately be using these guys again! Thanks Scanlon Acura!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

New MDX online purchase - great value & easy process

By Ed on 5/5/2018 at 1:04 PM.

Scanlon offered a great value on our new MDX AWD Tech which got us talking to Charlie Broussard directly. Charlie and Scanlon offered a low stress buying experience and delivered what we wanted. When we arrived to process the paperwork and pick up the vehicle, there was no hard sell on options and extras, and Charlie took his time providing us an orientation on all the tech functions - including pairing cell phones and understanding all the navigation and driving safety features. We left with a good understanding of our vehicle and their dealership services available.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By John on 4/30/2018 at 4:54 PM.

This is a fabulous dealership. Michael Messina made leasing a car a wonderful experience - I never thought I would say that based on my previous experiences at other dealers! I searched for months in both Naples and Ft. Myers and highly recommend this dealer. If you live in Naples, it is worth the little drive, you will not be disappointed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another excellent hassle free leasing experience.

By Lafia1411 on 4/27/2018 at 6:20 PM.

This is my second time leasing with Acura, twice Jesse has been my sales representative and he has been wonderful. Jessie is knowledgeable, helpful, honest, and made the entire experience excellent and hassle free.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Excellent experience purchasing our Acura MDX

By Dianne13 on 4/27/2018 at 5:48 PM.

No high pressure sales here, truly professional as well as very good about answering all questions. We would highly recommend our salesman Mike Messina, at Scanlon Acura.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealer Experience

By rjm on 4/27/2018 at 10:54 AM.

We found Scanlon Acura and their team to be outstanding and honest. Charlie and Dan were very informative and true to their word on pricing and the total time spent in purchasing a new car was less than 2 hours. We would highly recommend this dealer and Charlie and Dan to anyone seeking a new Acura.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By Stephanie on 4/23/2018 at 11:35 PM.

I purchased a used Acura MDX from another dealership, however came to Scanlon for routine maintenance. Their service department rocks! While there on a routine visit I wanted to trade in my 2014 for a newer used model. I was fortunate enough to have Charlie Broussard as my salesperson and what a great experience! He is not only professional, friendly and great to work with but knows his "stuff" when it comes to inventory and features. I ended up with a 2016 MDX and he was in constant communication with me working a deal that I believe was fair to all. The financing with Mark Giuliano was a breeze and everyone I came in contact with was great. I would recommend Charlie and this dealership to anyone looking for not only an Acura, but a used vehicle as well. Thanks to you all!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress-free Car Sales

By Assolmo on 4/14/2018 at 5:59 PM.

My fiancé and I had the pleasure of purchasing a car from Sam OrisDeRoa. He was extremely knowledgeable about the vehicle we chose and was able to provide us any information we asked about without having to look it up. When we got inside to talk numbers, Rico Manley, the sales manager, approached us with no pressure and helped our starving daughter to some Cheez-It’s and brownies. Car buying should be an enjoyable experience. Think about how much time you spend in your car, you want the first memory of it to be a good one. Scanlon Acura was able to deliver that happy first memory and we will forever be thankful.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Atmosphere

By Brithaynor on 4/11/2018 at 1:28 PM. Helped by Frank.

I had a great car buying experience. Frank and Rico were incredibly helpful and they really worked with me to get me in the car that I wanted.

I would recommend this dealer.