Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience Easy and Fast

By Jose Carmona on 9/14/2019 at 5:04 PM.

I’m very satisfied and happy with the Dealer and the team that took care of me. Nick and Kevin made this process easy and very convenient. The customer service experience was very Good overall. I’m super happy and super excited with my New Car.

I would recommend this dealer.

Overall Rating

3.6  

3   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Smooth and Informative Sales Process

By dtrepanier4684 on 9/4/2019 at 2:59 AM.

Schaller Subaru was able to get me the car I wanted for a reasonable price, unlike some other local dealers. I’m super happy about my purchase and hope to have the crosstrek for a long time to come.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Mis-understanding

By Spryguy on 7/30/2019 at 8:40 PM.

I returned a low mileage, leased Subaru and purchased a used Hybrid which is a great used car. We had some bumps along the way but both Marc Fantozzi, the Sales Mgr., and Vince Giordano, GM, stepped up and resolved the issues to my satisfaction. For which I thank them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I would recommend this place

By myhailomm on 7/27/2019 at 8:25 PM.

Why Subaru? Firstible I would like to say about grate people at that friendly store. The choice of product is huge. The agent which helped us was so helpful, professional and polite. Her name is Cristina Mitchell. This is an agent who really wants to help you and make big smile on your face. Her goal is to help you to pick right car, not make money on you. After we got our dream car she spent about an hour to explaine us all futures in our car, I am not talking about the time which she spent for us for test drives and paperwork. In edition I would like to say about Kevin, the guy who help us with all the contracts and financial problems. He was fair enough and did not try to sale us not needed warranties. The prices are fair.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Owner was completely not empathetic

By Good guy 009 on 7/16/2019 at 6:04 PM.

Fist and foremost the SUV I bought was way over priced for the age and miles for that type of SUV. The salesman didn't even show me any other options but the one I had eyes on as he just wanted to make a buck. Then I had the worst experience by any dealership I've ever been to. I brought my car in for a oil change and rain guards on. They didn't quote me a price then o e of their employees physically hit my car with her hands in aggervated because I wouldn't drive in right away. Her name was Lisa , not the business manager. Then the owner has the nerve to minimize my experience and not take any action against her.then proceeded to say I was trying to extort services from them. Listen buddy if I was trying to do that. I would of called the local news station . Stay away from this crazy dealership that others around the area agree "don't do business with them"

I would not recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Thank you both!

By mkraeer on 7/12/2019 at 1:29 PM.

I hate car shopping and usually only see what can go wrong. Both Dan & Lisa were very helpful. Didn't try to get me to buy what I didn't want.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service

By kreis1971 on 7/10/2019 at 11:34 PM.

My husband and I came in July 6th to test drive a Nissan Rogue. We were told to ask for a couple of different people. They were busy assisting other customers. We got referred to Daniel Walker and he was awesome. He was very helpful through the process as well as Kevin. We just picked up the car on Wednesday and we love it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

THANK YOU!

By suzanneborner on 6/25/2019 at 5:44 PM.

Thank you to Christina Mitchell for helping to make my recent car-buying experience completely stress and hassle free. Until now, car buying was something to dread. But from the start, Christina was helpful, straight-forward and friendly, not pushy, shady or duplicitous at all. So refreshing! Thank you Christina and the rest of the team for helping me to find a way to afford what is now, by far, the best, safest, most AMAZING vehicle I’ve ever driven. I’ve never loved a car so much! THANK YOU!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought new car, great experience, no hassle.

By pkrubitski on 6/21/2019 at 4:00 PM.

My first time at Schaller Subaru. I’ve dealt with John. John has a lot of experience with customer service as well as with Subaru cars. He walked me through all the details, didn’t push me to buy what I didn’t need. I loved no pressure attitude and friendly environment. Will definitely come back and recommend Schaller Subaru to all my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By glennogonowski on 6/19/2019 at 12:42 AM.

Dan Walker was probably the best car salesman we ever had. He actually devoted so much of his time with us knowing other people were waiting for him. He made sure we were totally satisfied with our purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

We keep going back to the same car dealer!!

By serena.vandertang on 6/17/2019 at 9:59 PM.

Awesome team, easy process... We have bought/leased 4 different cars from them and it’s always a pleasure Love my new Subaru.. No need to go anywhere else

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding!

By cheryl on 6/13/2019 at 8:37 PM.

We had such a good experience that we will definitely express it to family, friends and neighbors. Always wanted a Subaru but it was Christina’s personal attention that sealed the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely simple and enjoyable experience!

By anaaderca on 6/13/2019 at 12:20 AM.

My car-buying experience at schaller was simple and enjoyable. John was awesome, super friendly and was able to get me a great deal on a 2019 Subaru Legacy. I’m extremely thankful and would recommend this dealership to anyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick turn around

By seanpv12 on 6/8/2019 at 12:08 PM.

Everyone at the schaller Subaru was amazing, my wife and I walked in gave our left and right lateral limits and they just said ok let's get you there. Kevin Savage stayed say us down explained everything to us and ensured we understood the process and did everything he could to ensure we got to yes. Thank you to the whole team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Definitely coming back!

By Will Maddy on 5/13/2019 at 2:32 PM.

Schaller Subaru was recommended to me by my uncle who is a mechanic nearby. When I went in for a test drive, everyone was very welcoming. Nadine was great about giving me all the information on the specific car I was looking at, even parts that I didn't realize I wanted to know, like service history and everything done in the safety inspection. I loved how proactive she was about making sure I had all the paperwork together and checking in to make sure I was happy with my choice. I'm definitely coming back when it's time for a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Christina's the best!

By Jasmine on 5/10/2019 at 5:05 PM.

Christina is knowledgeable and friendly without being pushy! This is the second purchase she has helped me with and I'm sure it won't be the last. Lisa in Finance is also a pleasure to work with. .All in all a positive experience. Subaru is lucky to have both of them!

I would recommend this dealer.

Overall Rating

4.5  

4   Friendliness
5   Overall Experience

Great Salesman

By Used Car Shopper on 5/8/2019 at 5:09 PM.

My salesman, Greg Zmarlicki, was so patient and understanding. I hadn’t purchased a car in a very, very long time. He took the time to show me multiple makes of SUV’s and we went on numerous test drives. He went through all the safety features on the Subaru’s. He was not pushy but always stayed in contact with me. Unfortunately, the dealership did not have the vehicle, with all the features I was looking for, so I did not buy one from Greg. I really wanted to because of the great experience I had with him. He completely understood my situation and I will definitely go back to him when it’s time to look for another vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By Mark0608 on 5/6/2019 at 11:18 PM.

Overall great experience. They excel at customer service and make the car buying experience easy. Great value for my trade and knowledgeable. I will definitely be back in the future when I need a new Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat buyer

By Forestersport2019 on 5/5/2019 at 2:26 AM.

Schaller Subaru knows how to treat their clients. Purchased 2 new cars from them in the past 5 years and received fantastic discounts on both as well as unmatched customer service. No fussing with you very easy experience both times that made car buying a breeze. They work with your schedule and in my case were able to get the exact car I wanted in stock almost 2 months earlier than anticipated! Service department is also top notch. No gimmicks, up front with when you need work done on your vehicle. I only take my cars to Schaller Subaru for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

worth the trip

By SUEBEE2019 on 5/4/2019 at 8:56 PM.

my son found this vehicle on car gurus and wanted to buy it...to make a long story short we drove 250 miles round trip and were pleasantly surprised that the process/price/etc., was exactly what i was told it would be --excellent communication from the very first e-mail ---and no b/s...exteremely pleased and would highly recommend them..when i am ready for my next vehicle i will give them a call for sure.. .. well worth the trip !! thank you Nick and Lisa- my son loves his new car..

I would recommend this dealer.