Dealer 2-Year Rating

Overall Rating

3.3 / 5
Customer Service
3  
Friendliness
4.5  
Overall Experience
3  
Price
3  
Quality of Work
3  
Service
5  

Dealer Reviews

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Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Unresponsive management. Uncompetitive Pricing

By Da Ind on 3/25/2016 at 11:20 PM. Helped by Tony Franklin.

Avoid this dealer at all cost, if looking for a competitive price! Nice frontline salesman, but management doesn't know how to respond when consumer ask for more competitive price. Showed proof of lower offer from another local dealer, and used car manager just complained about his $250k monthly overhead cost and how each car cost him $100 per day. He then excused himself as he needed to leave early due to it being St Patrick's Day. Weeks later they kept lowering price online which was close to the my initial offer. RECOMMENDATIONS if you want a car on this lot, just wait 2-4 weeks. Price drops. Sent complaint email to GM and Schmidt Bros owner with no response from owners, and voicemail from GM that he would call back (never did and didn't take my calls or emails) This clearly shows owner/GM has intentionally created a business model to only sell to consumers who have not done there homework collecting other dealership offers. Schmidt Bros culture is to not respond timely to consumer requests either. Again, AVOID AT ALL COST OR YOU WILL OVERSPEND.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast efficient service

By Micko10 on 12/26/2015 at 8:08 PM. Helped by Casey.

Casey diagnosed and fixed a problem other mechanic s shrugged at. Thanks for the great service. No hassle loaner made life easy during the holidays.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic personal service.

By jimg on 5/3/2015 at 8:19 PM. Helped by Rich Glodowski/.Dan Prom/Ericka Thompson.

No pressure. They go out there way to fit the car to your needs.Completely reviewed features. Syned. cell phone to van.Will go back when next van is needed. Will recommend to others.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome, friendly people

By g53224 on 4/2/2015 at 2:02 AM. Helped by Rich, Erika and Jeremy.

I bought a 2011 Avalon there. Not afraid to say that this was my best car buying experience. There was no going back and forth while negotiating the price; no hidden charges, great attention to customer needs. Strongly recommend to visit and do business with this dealership. Thank you, Gene

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Schmit Bros was willing to take an extra step to ensure...

By bnholmes on 3/6/2012 at 5:20 PM. Helped by 3.

Schmit Bros was willing to take an extra step to ensure all that I was happy with my Jeep. Good people. Quality of service was Experience. I will go back when I need another Jeep.

I would recommend this dealer.