Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai Tucson Purchase

By dracul262 on 11/16/2017 at 5:42 PM.

John was very pleasant, good listener and helped me very much in getting my new car. This my 3rd Hyundai purchase. My daughter also purchased 2 cars from Hatchett Hyundai.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Bill Stout a good salesman

By blue tuscon on 11/16/2017 at 5:16 PM.

Bill was very knowledgeable of his product and I felt very trustworthy and honest. I love all the features of my Tuscan and the color is just what I wanted. Bill held my purchase until I could get back with my husband for signing the paperwork and went the extra mile.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Better than I could of ever Imagined

By chelmers0714 on 11/16/2017 at 5:15 PM. Helped by Finance guy with accent , kurt bull???.

My name is Courtney Helmers and I recently bought a 2017 Hyundai Santa Fe Sport. And I just wanted it to be known how much I appreciated all the service I recieved while I was there. It most certainly wasnt the ‘dreaded’ ‘hassling’ type experience i was expecting when buying a new car. My saleaman Bill Stout Was so down to earth gave me all the facts about different cars available to me and never once made me feel pressure which I CANNOT tell you how much I appreciated and actually made me want to buy from Hatchett. The Finance guy with the cool 😎 Accent . He was just amazing , so down to earth and really HELPED me. He actually took the time to educate me and gave me priceless information aboout how to better my credit as well as key things to look for when buying a car. I was so impressed with my seevice I will absolutely be reccomendong Hatchett Hyaundai West . Thank you please pass along my appreciations.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantastic experience for my second purchase here.

By Ken Vetter on 11/15/2017 at 1:09 AM. Helped by Kurt Bull.

Fantastic guys Bill (and Kurt) were to deal with. Bill was super knowledgeable, super friendly, very honest and made our car buying experience very pleasurable, and I hate car shopping!! I've already had a few after purchase questions and he's been nothing but prompt and super helpful. I'll do more car buying here and send some friends his direction as well!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Happy!

By Deb on 11/14/2017 at 4:36 PM.

This is the second purchase I have made with Matt Watson. He is amazing to work with, you tell him what your budget is and what you are thinking of purchasing, and he will find the right vehicle for you.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

new Hyundai purchase

By Dutchman on 11/14/2017 at 3:27 AM. Helped by Billy in finance next door was also great.

Was a good day, every employee were nice and great help. I would buy from them again when I need a new car. Dealership was clean and welcoming.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a great car buying experience with Hatchett Hyundai!

By Bleclair on 11/11/2017 at 1:58 AM. Helped by Kurt and Jason.

John O was recommended to me by a close friend, and I'm sooooo glad that he was!.. Great personality, flexible with his time, knowledgeable, and just an overall nice guy.. I've never been more comfortable working with a great group of fellas.. From the sales...to the paperwork....to the service department!.. Great group of guys to make car buying stress free..😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Third Purchase With Great Dealership

By bholloway1 on 11/10/2017 at 8:57 PM. Helped by Kurt Bull.

Met Matt Watson back in February while I was having my Veracruz serviced (they have great service department). Told him I would be trading in a year or so. He showed me the Santa Fe and Tucson. He listened to what I wanted in my next vehicle and knew exactly what options & packages I needed to put together the perfect vehicle for me. He was very patient & thorough explaining all the new features. He is very knowledgeable and a sincerely nice, honest person. Please stay the way you are Hatchett Hyundai West and I won't go anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great to deal with

By steveg7 on 11/10/2017 at 5:35 PM.

My wife and I will be back. Both John and Kurt made the buying of a car easy. Mark and Micheal are great to deal with in service. My wife loves the free car washes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Puchase

By diggit69 on 11/10/2017 at 5:35 PM.

I thoroughly enjoyed dealing with Hamilton and his positive, low-key approach to selling me a new vehicle. He very competently "ran the numbers" to show current value, trade-in value, calculated new payment, & benefits of purchase vs lease in my particular case. You definitely need more employees of his caliber in your organization.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai

By d.c.arm on 11/10/2017 at 5:34 PM.

This is our third Hyundai! We have had excellent care at Hatchett Hyundai West.Excellent sales personnel and excellent service. Feels like family! Thats why we keep coming back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoying my new car!

By Rachel123 on 11/9/2017 at 2:24 AM.

I had a great car buying experience at Hatchett Hyundai West. The process was organized and smooth, and I received all the information I needed to make my decision. Thanks Matt Watson!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bill Stout was very knowlegable and a tremendous help

By blue tuscon on 11/3/2017 at 4:55 PM.

I would recommend Bill Stout at Hatchett Hyundai West to any of my friends or family. He answered all my questions with no pressure and was so knowledgeable about the Hyundai line. Bill Stout did everything in his power to make sure I got what I wanted and in a timely manner. Bill Stout was so professional but yet made you feel like a friend. Bill Stout was very straightforward about the pros and cons of all the options available. Most of all Bill Stout did not try to over sell me on something I did not want or need. Bill Stout demonstrated real faith in the Hyundai product, which I am very new to. Bill sold me on the brand. I just love my new Hatchett Hyundai Tuscan and I have told my friends and family to look up Bill Stout at Hatchett Hyundai West for the best deal in town.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Ever!!!!

By Debbie914 on 11/2/2017 at 7:43 PM. Helped by Kurt Bull.

I will recommend Hatchett Hyundai to all of my family and friends. Heather and Spencer made it so easy. This was the best experience I have ever had buying a new car. Love yall. Thanks for being so patient with me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Tremendous Experience

By Jeff64 on 11/2/2017 at 6:49 PM. Helped by Kurt Bull.

I would recommend Hatchett Hyundai to anyone looking for a car. Matt Watson and the rest of the team were a pleasure to work with. Matt took the time to ensure that I knew how every aspect of the car worked. Thank you for making the process so easy and comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT!

By trina.barger on 11/2/2017 at 4:19 PM.

I would recommend this dealership to anyone looking to buy a car. The people were great to deal with, I got a great deal and I love my new car!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Even better the second time around!

By jssmith on 11/1/2017 at 9:53 PM. Helped by Kurt Bull.

My wife and I recently purchased our second vehicle from Hatchett Hyundai and we couldn't be more pleased. If your in the market for a new or used Hyundai I strongly suggest you go see Matt. Thank you guys for all of your hard work and quick service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By lsmith1234 on 11/1/2017 at 7:23 PM. Helped by Kurt.

Excellent Service, very accommodating to our needs. They went above and beyond to make sure we got the vehicle we wanted. I would highly recommend them for your next vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience yet!

By Shultz4 on 10/31/2017 at 1:44 AM. Helped by Kurt Bull.

The salesman was informative, professional, and genuinely friendly without being pushy or desperate to make the sale. He seemed to believe in the company and the brand so much that he didn't have to take an aggressive approach. We had done our homework and were comparing other brands. He even brought over a pre-owned vehicle from another brand for us to compare to the Hyundai Santa Fe. It says a lot to me when the salesperson believes in their product that much. It's only been a week, but we LOVE our Santa Fe! It's the most comfortable vehicle that we have owned so far! Also, the finance director had a great sense of humor and made the paperwork as fun and interesting as it can be! We would definitely come back again for an upgrade in a few years!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

History of perfect cars and service.

By Clarence M M King Jr on 10/30/2017 at 2:16 PM.

I have been a Hyundai owner since 2010, in fact, I've purchased 5 Hyundai's; 3 for myself and 2 for my daughters. They have all been perfect cars and Mark and Mike in Service have kept them that way. My hero, John O., sold me all of those cars. John is a man of integrity and knows his product. When I left the lot, my phone was paired and the new features explained. When I couldn't get "homelink" to work , he came over on his day off and fixed it.

I would recommend this dealer.