Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied and happy to recommend!

By JHM on 4/19/2019 at 1:06 AM. Helped by Tom semonish.

Tom was very helpful as usual and everything was done correctly. He's been working with our vehicle since we bought it and we are very satisfied with him. Thanks Tom.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy with Dealership

By Car21 on 4/3/2019 at 2:46 PM. Helped by Scott Brinkerhoff.

Sales department was very friendly and knowledgeable. Finance department was also friendly and very helpful. Delray Beach Dodge is Excellent dealership help of Scott Brinkerhoff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Experience

By ELLCAT on 4/3/2019 at 3:21 PM.

Service experiences have been pleasant and uneventful. Online service reservation appears not to provide a clear confirmation of reservation but name was on the list when I showed up. In and out for an oil change in 90 minutes for a 7:30 AM appointment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best experience ever had

By Veronika on 3/30/2019 at 10:21 PM.

Excellent experience. Everything went smooth and really fast. Pedro is amazing. He knows what he is doing and try his best! Very satisfied! Will recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership experience in 50 years

By harveygold on 3/27/2019 at 10:03 PM. Helped by Steven Petrarch, Stephen Mancino, Phil, Dave Adams, Richard Piasecki.

Best dealership experience in 50 years of buying/leasing cars. Sales department was very friendly and knowledgeable. Finance department was also very friendly and very helpful. I always hesitated to go to an auto showroom. The experience was never pleasant. Something like a visit to the dentist! Schumacher Lincoln is the exception. I can’t wait for my next car just so I can visit Schmacher Lincoln again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent dealership!

By Karamos on 3/27/2019 at 7:50 PM.

Excellent dealership! Edwin went above and beyond and I couldn’t be happier! Truly appreciate all the help and extra time taken to assist me with everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Me and my family very happy and blessed

By Poochie13 on 3/26/2019 at 6:57 PM. Helped by Demitri in finance.

We took some of Mr. Figeroua business cards to let others know about his kindness and total professionalism. He worked with us from beginning to the end. One thing I would recommend that the seats in the offices be changed. They are not comfortable especially for the larger customers

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Unauthorized warranty charge cost $2079 to owner.

By Cpar239 on 3/23/2019 at 11:22 AM. Helped by Owner, service department manager.

I thought this dealership was 5 stars. Until a few years after when I went to file a claim for my money back guarantee offered by the Mopar Vehicle Protection plan and came to find out that in all my years of owning the vehicle and years of meticulously never using the warranty unless a catastrophic event happened I come to find out that for a simple $100 or so dollar service that I paid for my warranty was also charged. This voided my $2079 money back claim. Assuming this was an error I immediately reached out to the dealer, no response. 3 months and multiple emails and voicemails EVEN TO THE GENERAL MANAGER. Nothing, I decided to email for service or a new car. Almost instantly received correspondence. They were/are personally avoiding me and my problem. This to me proves malicious intent. I am beyond amazed that a dealership over a few $100 would allow a customer to lose thousands. Lawyers will soon be involved which I also hate. Hopefully someone gets back to me to right this wrong... I would give 0 stars if I could. interesting all 1 star reviews are flagged as inappropriate.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Pjs13 on 3/16/2019 at 4:49 PM. Helped by James.

The dealership offers great service and friendly people to take care of any service or issues that you may have. I expect to have a long term relationship with this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Excellent customer service

By Stephbyte on 3/7/2019 at 8:58 PM.

We worked with Edwin. He was very friendly, helpful and knowledgeable. There was no pressure to buy and he took the time to answer our questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Took my anxiety away from car dealerships greatest feeling

By Alvelo_j on 3/5/2019 at 9:03 PM.

I can from a Godzilla Motors where they completely screwed me over on the car and price. Gave me anxiety and a little depression from trying to do the right thing and getting screwed over. I came to Edwin he made me feel safe and gave me the car that was best fit my lifestyle and in my price range. Let’s just say I’m happy as xxxx and greatly appreciative to this man. Thank you Edwin and thank you Schumacher

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super professional and friendly, 5 stars

By jeepguy31 on 3/4/2019 at 12:51 AM. Helped by Richard, Ken, Lance.

Went to get a used Jeep Renegade in Schumacher due to the good reviews, was not disappointed. Called first make sure the car was still available and set an appointment to go and see it the same day. Pedro was awesome, not pushy, friendly and made our whole experience feel natural and professionally handled. We were definitely happy with our purchase and with how we were treated. A+, from the initial phone call with Lance, to the whole process with Pedro and the finance part with Richard and Ken!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT CUSTOMER SERVICE

By lancelimo on 3/2/2019 at 3:28 PM. Helped by tom.

had a problem with my dashboard which was peeling which they fixed and held the car for a month at the dealer until i came back from NY with no problem

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Good experience

By Judy on 2/25/2019 at 11:44 PM.

Carlos was friendly, knowledgeable, helpful and a very nice guy. He answered all of our questions in a detailed but efficient manner and we were pleased with his attention to our concerns.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Grand Cherokee

By Pbreton on 2/26/2019 at 2:41 AM. Helped by Demetri.

I am very pleased with my experience with today in purchasing my New Jeep. Carlos was very helpful and gave me a good deal. I would recommend anyone go to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Yorker on 2/23/2019 at 11:12 PM. Helped by Lorenzo C. Finance.

This is our second time using Schumacher. The first time our salesman was David and thus time it was Carlos. Both times our service has been wonderful. Carlos and Lorenzo in the finance department were GREAT. Everyone made sure all my wants and needs were met when it came to my car and my finances. As you see I will continue to patronize Schumacher and continue to recommend them to my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super friendly

By avatar566 on 2/24/2019 at 5:07 AM.

The place was able to work with multiple banks and options to get me the best price. bent over backwards to help me. Super friendly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales staff and customer service!

By Sharona4 on 2/21/2019 at 3:58 PM.

Edwin in Pre-owned was knowledgeable and professional. He made the buying process quick and easy. He also took care of a couple of small dents and scheduled service for me. He does what he says and I would recommend him highly!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing experience!

By Joelishia on 2/21/2019 at 3:49 PM. Helped by Demetri.

I had a very pleasant experience at Schumacher Delray. I learned about the dealership through cargurus as I was on the hunt for an X6. They had the exact one that I wanted and worked with me to make sure that I was able to buy it. Every one that I encountered were welcoming. Special thanks to Edwin who helped me make my decision and ensure that I was able to secure the deal. I'd also like to thank Pedro for helping me seal the deal. The process was fairly quick. I went in at 12:30pm and was able to leave before 3:30pm, just in time for my doctors appointment to follow. It was extremely thoughtful and helpful of Pedro to help me return my rental at enterprise before seeing me off. By far, the best customer service experience I've had at a car dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service from Tom at Schumacher

By swhalen on 2/20/2019 at 1:44 PM. Helped by Tom in service.

My Jeep had a repeat issue that Tom took care of. I’m very happy with the outcome. With both Chrysler and Schumacher. Thank you!

I would recommend this dealer.