Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.5  
Price
4.4  
Quality of Work
4.4  
Service
3.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a NEW Silverado 2500HD at Scoggin Dickey

By M Palmer on 8/15/2019 at 10:31 PM. Helped by Buzzy.

Annually I make my pilgrimage to Scoggin Dickey and purchase a new truck. Dealing with David and Buzzy and the rest of the SD team is always a great experience. I am treated like family, always feel like I got a great deal, and always treated right for any service needs. I do not have to shop around, I always go here first and leave happy. Thanks Scoggin Dickey and Team, keep up the great work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service for my 2500HD

By M Palmer on 8/15/2019 at 10:36 PM. Helped by David Rea.

Every time I go to Scoggin Dickey for service David Rea always makes sure my truck is fixed correctly and done right the first time. Never had a problem he and the service team could not tackle. Thanks for always taking care of me, it is much appreciated!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Impressive Dealership!

By Stephanie K on 5/29/2019 at 4:00 PM. Helped by Casey Dixon, Dan Massey, Jonathan Webb, Chris Clark.

Typically, when I would think of car dealers and dealerships, my first thought would be scammers and liars who are very skilled at smoke and mirror tactics in order to sell products for far more than their true value but my experience with Scoggin-Dickey these last couple of weeks has been the contrary!!! CASEY DIXON has been fantastic, very kind and professional, HONEST AND FAIR!!! CASEY, along with JONATHAN WEBB and CHRIS CLARK, gave me every spec I requested for my 2019 Camaro at a very good price! Everytime I called Casey he was always so kind and accommodating!!! I was very pleasantly surprised at how they handled the finalizing of the deal, no smoke and mirrors!! DAN MASSEY, in financing, was also very pleasant and professional and HONEST!! I was truly shocked at the atmosphere and my whole experience with Scoggin-Dickey!!! I will highly recommend Scoggin-Dickey to my family and friends!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tops in Customer Service

By Frances on 2/9/2019 at 4:20 AM. Helped by Teresa Langston.

Many thanks to Casey Dixon for taking the time & energy into a successful buying experience. He made sure I got exactly the car I wanted!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By cdavis23 on 1/16/2019 at 10:41 PM.

We had an amazing experience purchasing a car from Scoggin- Dickey! From the customer service in the purchasing department, to the parts department and service department, we have always been very well taken care of. We cannot say enough great things about Scoggin Dickey!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Experience

By Bhalbert on 1/16/2019 at 10:36 PM. Helped by Tom Ingle.

We will continue to only purchase through Scoggin Dickey. This was our third purchase here and can not say enough. Easy process and great selection!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership to do business with.

By ChevyGuy on 1/16/2019 at 10:23 PM.

I have bought all my recent trucks at Scoggin Dickey and had them serviced there as well. The customer service is top notch and I plan on doing business with them well into the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Scoggin-Dickey Chevrolet Buick is great!

By terina on 9/22/2018 at 8:40 PM. Helped by Tevin, Dan and Chris.

Scoggin-Dickey Chevrolet Buick is the dealership we gave our business to, and we are happy we did! I shopped with my father all around Lubbock looking for a new ¾ ton truck equipped with a fifth wheel package. When we arrived at Scoggin-Dickey we were greeted by our salesman, Tevin Holmes. He was laid back and knowledgeable. Anything he didn’t know, he knew someone who did, and they were all more than happy to assist. We appreciated his no pressure, complete service attitude. He allowed us to test drive any and all trucks we were interested in and easily explained the differences in truck packages to us. We came to this lot and test drove trucks twice and the many many hours of shopping we did that very hot day, and never felt like we were a bother. That meant a lot to us. When we showed Tevin the other offers we had and what we were considering, he beat it. We were absolutely thrilled with the truck, the package, the amazing color and the price we were getting. They even delivered the truck to Pecos at no additional charge! Then we went to the finance department and met Dan Massey. My father was very nervous making such a huge purchase. Again, Dan (the man!) was an absolute professional. He put us at ease in making such a big purchase by going through, line by line, breaking down each item into easily understood language and answering all of our many questions while referencing them in the written contract. He even got us an interest rate lower than quoted. Dan then took us to the truck manager, Chris Clark, to ease worries about getting our 5th wheel set up and delivery done by a certain date, only a few short days away. He promised he would have his guys in the service department on it right away. His promise was golden! When my father got home from work the truck was delivered on time, and the 5th wheel package was in place. We couldn’t be happier with our experience at this dealership. There is a reason they have been in business so long. I tried them and it’s true, Scoggin-Dickey is tops when it comes to auto sales!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst experience I've ever had

By David on 8/25/2018 at 4:11 PM. Helped by Service manager and David Rea.

Don't bring your vehicle here they suck to work with never returned any calls first say it's under warranty once they tear everything apart tell u warranty doesn't cover it I had to haul my truck home with the engine tossed on the back and parts in the cab and still had to pay for labor for tearing everything apart after they said warranty would cover it and the service manager is a tool

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

BUYER BEWARE

By Bsmith107 on 3/11/2018 at 3:19 PM. Helped by David Zwiacher, John Zwiacher, Tevin Holmes, Jim Kessee, Jonathan Webb.

I will never spend another cent at scoggin dickey. I will make you regret this David zwiacher if it is the last thing I do. I didn’t buy a brand new truck to have this happen, and then after it did get nothing in return from your joke of a staff. Literally that’s what I think about everyone that works there, a JOKE. Because thats all owners-son does, is xxxxxxxx, David Zwiacher! Just wait till the tables turn buddy ;) all it takes is one person... and I promise I am that person

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic!!

By KDIGGS745 on 12/20/2017 at 10:04 PM. Helped by Tom Ingle.

Our salesman Tom Ingle was fantastic and made me feel at ease buying my first brand new truck. He explained everything inside and out. I have already recommended him to other people. I'm completely satisfied with the whole process at Scoggin Dickey and Tom Ingle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership.

By ShaneH on 12/19/2017 at 4:00 AM. Helped by Evan Cole.

Great dealership to make your next purchase!!!! Bought my last 2 new trucks at this dealership!! Evan Cole was great!!! Hit him up if your looking for a car or truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress free purchase with sales and finance

By ENCLAVELOVE on 12/9/2017 at 5:15 PM. Helped by Chris Chavez and finance man.

Chris Chavez has excellent customer service and would recommend him for sales. He made sure we were happy with our decision to purchase after test driving 3 different cars. The finance man has been with the company over 25 years and made it a pleasant experience. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very new experiance

By BobRu on 11/14/2017 at 10:20 PM. Helped by Mike Duran.

Great experience. Very easy. In and out with the car I wanted at the price I wanted. Best experience in the three decades I’ve been buying cars. I have purchased cars it Texas, North Carolina, and New Hampshire. This experience has been the best. Great job. Thanks

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Service personnell

By ch on 11/10/2017 at 3:28 PM. Helped by Don't know the name of the gentleman I dealt with.

The gentleman I dealt with was very kind. Service work was done in a prompt and timely manner. I have used Scoggin-Dickey for all my car service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Scoggin Dickey made buying a new car a pleasant experience.

By Satisfied Customer on 11/8/2017 at 1:16 AM. Helped by Casey Dixon and Chris Tecmire.

The Staff at Scoggin Dickey went out of there way to find the car that I wanted with the equipment that I was interested in. Also the price I could. afford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new truck!

By 2sweet on 9/28/2017 at 4:29 PM. Helped by David Goolsby.

This is the 12th vehicle I have purchased at Scoggin-Dickey, I know I will find just what I'm looking for and I will get a great deal with the best service!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Oil Change

By marigold on 7/30/2017 at 1:35 PM. Helped by don't remember.

Came In for an oil change. Even though it was 4:45, they got me in and out pretty quickly. I appreciate that I am able to just come in for this type of service when I have time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome people and place!

By Dueydog on 6/27/2017 at 1:29 AM. Helped by Chris Chavez.

I've bought dozens of cars over decades and Scoggin Dickey Subaru is by far the easiest, quickest and most honest place I've ever been. My experience was exceptional!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

I took my car in for a engine noise that they continued

By Stephanie T on 5/22/2017 at 6:39 PM. Helped by Jeff.

I've been taking my car to this dealership to get my engine problems and they always say they fixed the issue and it was never resolved. Well I went to take my car back and it just happened the warranty expired and they were telling me it wasn't the engine that's been making that noise, it's the alternator. Well then why didn't you discover this when I had my warranty. It would stay in there shop for a couple weeks at a time and they never found this problem. Well now that my warranty is up they want me to pay them $600.00 to get my car resolved. Well if they would have determined the issue to began with this could have been avoided. I don't just have $600.00 to throw out there. I am a college student and am on a budget. They didn't even want to work with me. I had to pay $60.00 to even get my car back. And I took it home and parked it. I week later I go to get on my car to discover the air conditioners not working now. I called them and spoke with Jeff, and explained to him what was going on, and he told me if I brought my car back I would be looking at another $60.00 charge to have them look at it. I was furious. I don't like the way this so called manager spoke to me. Needless to say I am very dissatisfied. I popped my hood and took a look to see if it was possibly a fuse and these people left two screw drivers in between parts of my car. I would never recommend anyone to go there after this incident

I would not recommend this dealer.