Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.8  
Price
4.8  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch dealership!

By Kim Balog on 3/10/2018 at 6:33 AM.

We've bought six vehicles from Scougall and we have never been disappointed. They will go above and beyond for their customers. We'll never go anywhere else!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Friendly and welcoming

By Dr.Deb on 10/17/2017 at 4:33 AM.

My sister recommended Scougals and a certain, very friendly salesperson. I was respected as a Native woman and treated with respect! I found a vehicle I was looking for and I felt safe buying it from this place!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scougall

By ElMcMullan on 9/20/2017 at 1:23 AM.

Professional, efficient, organized and friendly. This is the second vehicle I have personally purchased via recommendation from my husband, who has purchased 4 previous vehicles from Scougall. We would not hesitate to, and have numerous times, recommended Scougall. Thank you all. Love my truck. 😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I love Scougalls!

By Dargacar on 4/22/2017 at 2:58 AM.

I have purchased my last 4 vehicles from Scougalls, and always dealt with Michael Lichtenberger, who I trust with finding a vehicle suited to my needs. I let him know what I am looking for, and after a month or two, he let's me know if he has found something. There is no pressure, and the price is always the best possible. The Arnoldussen family have always treated me very well. I have much respect for the family. I love being able to go back and being treated as a friend and valuable customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Purchasing Experience from Out of Province

By Ken, Vancouver Island on 6/30/2016 at 2:36 AM.

Although from B.C., I was searching online ads for a 2004-2006 Chevrolet SSR. Finding one at Scougall Motors, I contacted Allen to get a verbal assessment of the 2004 SSR they had for sale. Based on his comments, I made the 2 hour trip from Calgary in a rental car. The SSR was even better in person than its online pictures. Following a test drive and modest price negotiating, I purchased the vehicle. Near pristine condition, 12 years old with only 20,000 km and at a price point that was fair. The planets had aligned! And now the fun began. While Allan arranged for an Interprovincial Safety Inspection by the service department and a temporary transit permit through the local Registry Office, I scrambled to arrange temporary insurance so I could drive the SSR from Fort Macleod back to BC. It all came together seamlessly! Kudos to Allen and all other Scougall staff, including General Manager David Arnoldussen, who went the extra mile to make the whole transaction both pleasurable and painless. When I picked up the vehicle, it was fully fueled, serviced, detailed to perfection and ready to drive 1300 km to its new home on Vancouver Island. The vehicle performed flawlessly and elicited 'thumbs up' and smiles all along the route home. Me ... smiles also, with both the purchasing experience, the vehicle itself and the exceptional level of service provided by Allan and staff at Scougall Motors. A great purchasing experience that even included a followup call from Scougall after I got home! Does it get any better than this?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Brian on 6/10/2016 at 1:38 AM.

My wife and I have been looking to replace our current vehicle.After contacting Allen he exceeded my expectations by sending emails of prospective vehicles. He even brought the vehicle to us to test drive.Great customer service!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

think of your customer

By not helpfull on 4/20/2016 at 2:22 AM.

after setting up an appointment on line for my father to do test drive he drove 30 min to get there and no one knew about him coming and they had to call someone in. then the vehicle he want to test he was told was getting checked over and won't be available,, he told the salesman he was very interested , was told they would call as soon as an inspection was done( it was already listed on their site). He waited all weekend , no call monday either, tuesday Dad called them, he was told ok all good come take the drive,, drove back out there,, guess what someone else had it out for a drive and was told to wait in case they don't want it , they sold it to the other person..... really thanks guys,,,,, ok i get it you sold it to the other people for 5,000 when you were only asking for 1,500..... but that it terrible customer service...................

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent, Easy, No Surprise's Experience

By Shayne on 3/28/2016 at 2:24 PM.

I had a short time frame to find a truck and after experiencing poor to average customer service locally in Lethbridge I was fortunate to find Allen who understands customer service. Allen focused on my needs and budget and kept looking for the vehicle I was after until he found it at another dealership, Any pricing he provided always included the additional options I had asked for so it was never a guess what the real price was. For the short drive to Fort MacLeod it was definitely worth it for me. My experience at Scougall Motors was excellent, straight forward, no pressure, honest which made the whole experience easy and enjoyable. Love my new GMC HD. Shayne

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Pressure!!

By Mvm on 2/27/2016 at 3:21 AM.

Allen was very straight forward and professional in finding me the exact truck I wanted. After some email correspondence we spent a few hours in the office, through lunch, to narrow down my selection. He was very willing to spend whatever time was required, and was always polite, with zero pressure. Honest and dependable. I would go out of my way to buy a vehicle from him in the future. Great job, Allen!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Goes the extra mile!

By DaveM on 1/20/2016 at 9:03 PM.

I am extremely happy with Allens' professional and friendly assistance in purchasing this vehicle. Within minutes of our first telephone conversation he had located a vehicle exactly meeting my wish list. Then he negotiated a super good price, and to top it off, delivered the vehicle in tip top shape to my out-of-province location. Kudos to Allen for "going the extra mile" for his customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By chesty on 1/13/2016 at 8:57 PM.

We have bought two vehicles from Scougall and we have been impressed with the service and the vehicles both times. We have had Mike both times and he has gone above and beyond for us. Thank you so much for everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Mike for your time with us today.

By baranyai on 1/4/2016 at 10:21 PM.

Frank liked the Buick for its interior and its ride but it was a bit crowded for him. He loves his GMC truck mostly because it is so roomy.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Glad to be back driving a GMC

By Kcfgmc on 12/31/2015 at 3:50 AM.

Purchase 2015 GMC Sierra today very pleased and satisfy hope I can learn all the features lol..Allen was salesman great job he went the extra mile for his new customer and pleased a gmc man..hats off to Allen and Scougalls drive the extra mile for great deal and comfort of honest quality...Ken Ferguson milk River,ab.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great experience!!

By Ben v H on 9/12/2015 at 6:30 PM.

Allen and the rest of the Scougalls team are friendly professionals that get the job done. Allen ended up finding us a 2013 Yukon xl Denali and we love our new ride. Thx you very much for a job well done!! Ben v H

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience!!!

By Hoovers on 8/13/2015 at 9:02 PM.

We came up from the states and Allen and his co-workers made it an effortless buying experience where we got a great deal and they got all the paperwork in place to get back across the border. We will recommend Allen and this dealership to anyone who asks!! Thank you for everything!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Jen on 7/19/2015 at 12:17 AM.

Allen was a great help to us in our decision to buy a new Suburban. We were toying with several options throughout the last year and changed our minds a few times, but he patiently answered all our questions in a timely manner and always presented us with several viable options. When we finally made the decision to buy our new Suburban, he took the time with us after the sale to explain the vehicle's features. We are very happy with the service from Allen and our new vehicle. Thank you Allen!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Suburban

By Johannes on 6/16/2015 at 2:25 AM.

I had been looking for a used Suburban, Yukon or other 8-9 seater for months already but couldn't find anything but too old, too expensive or too many kilometers. I happen to run into Allen and he offered to look into it for me. I didn't think that would hurt so he did. Within a day Allen found me the deal that I was looking for. Actually he did better than I dared to expect. I got a decent Suburban and cheaper than I was looking for. Often they say: when you think it is too good to be true it probably is, but I am driving this Suburban for a bit now and I am actually even more happy with it then when I bought it. I also like the eye for detail. Everything nicely clean, repaired what had to be repaired and filled up with fuel. Just a nice touch. Way to go Allen! Thanks.

I would recommend this dealer.

Overall Rating

3.8  

3   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Went above and beyond!

By Kate on 6/8/2015 at 1:41 PM.

I was looking for a certain type of SUV and there were none like that on there lot at the time but Allen searched else where and managed to find one that was exactly what I was looking for. I would certainly recommend him to friends and family. Works hard to please his customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Easy to deal with

By jem45 on 5/22/2015 at 4:47 PM.

Allen Verhoef was great to deal with. He was friendly, knowledgable, and open to showing us many options. He really listened to what we needed and made recommendations that met our 'want' list as well. He gave us a wealth of information that helped us make the right choice quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

UNBELIEVABLE!!!!!

By T & M on 3/14/2015 at 3:23 AM. Helped by We did not get the names of our 'angels'.

We were making our way west to enjoy a few weeks holiday when one of the protective panels under our car came loose and began dragging on the ground. After banging it back into place, we slowly made our way to Ft. McCleod where we asked a passer-by where we might get help. He said we could try Scougall Motors. Well, what an experience!!!! Our car was whisked into a bay and up on a hoist before we could blink......The problem was fixed and we were on our way in less than 15 minutes..................................Thank you to the awesome guys in the service department.....especially our Saskatchewan native as well as the service technician who is in doubt about the performance of the Winnipeg Blue Bombers.................You guys were great and have restored our faith in humanity. You are in our prayers.....THANKS!!!!! Tom & Michele

I would recommend this dealer.