Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.7  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service and Sales

By Zeke1234! on 8/2/2019 at 12:24 AM. Helped by Denny and Jay.

Looking for a new car would recommend Sendell Motors Subaru. Denny was great to work with. Love the car. Thanks to Jay for spending time on the technology review with us last night. Much appreciated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I wouldn't go anywhere else

By MissJetta on 5/21/2019 at 12:27 PM. Helped by Carl Raishart and Josie Wilson.

I have leased 6 VW Jettas from Sendell. The people are the reason I keep returning. Carl and Josie are amazing and always go above and beyond to make sure I'm comfortable and understand every part of the process. I'll never go anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Outlander

By Elkin on 5/18/2019 at 7:24 PM. Helped by Carl.

This was the best car buying experience ever! They had a large selection of vehicles to choose from and the staff were amazing! They were respectful and didn’t pressure me in the least. Carl was awesome. He was extremely knowledgeable and attentive to what I wanted in a vehicle. He took the time to go over all of the features and ultimately helped me find the perfect vehicle! Josie was equally amazing! I’m a customer for life!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

The Sendell Experience

By Bob on 5/2/2019 at 2:49 PM. Helped by Carl Raishart.

I have purchased more vehicles than I would like to admit over the past 50 + years.to be honest most of the time I left with some disappointment over the deal or feeling the dealership was not honest with me. That is not the case I experienced at Sendell Motors. I must give credit especially to Carl Raishart my sales rep. Dignity and respect was always given by Carl. I highly recommend Sendell and Carl to you.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Sales representative

By Greyhawk59 on 9/11/2018 at 3:26 PM. Helped by Kevin Winwood.

My sales experience was a sheer delight. Kevin Winwood was positive, informative, and answered all my questions. I woulD highly recommend him to anyone. My experience with Sendell motors was extremely positive and they have a customer for life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people

By George and Mona on 2/5/2018 at 7:55 PM. Helped by Heather Beck and Jay Stulbarg.

Very easy car buying experience, no pressure. Heather Beck was great to work with. Jay Stulbarg explained all of our new cars systems. Nice place to buy a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 BRZ

By Nick on 9/30/2017 at 11:06 PM. Helped by Kevin, Jay.

It was a very nice facility, everything was done promptly, Kevin helped me and figured out every question I had asked about the brz and wrx. He also did everything he could to work with me getting it in my budget. The next day I noticed a small dent in the hood I called and Kevin had it taken care of right away. Jay helped me by thuroughly showing me all the features about my vehicle. Overall I was very impressed (this was the second dealership I’ve delt with), and I had a much better experience at sendell, would recommend to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Followup of sale

By gnowin on 4/30/2017 at 2:16 AM. Helped by Henry and others.

This was a used car low miles and had a balance issue with the tires fixed with out a trouble. Everyone was very helpful. I would do it again.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Exceptional car buying experience.

By Go Blue on 4/25/2017 at 3:54 PM. Helped by Jan Himes, Heather Hagner and Jose.

I purchased my 2015 mustang gt premium yesterday 4/24/17. I would like to thank Jan Himes for her rapid response to my internet inquiry. And i had a wonderful experience with Heather and Jose. They were polite and knowledgeable. They worked to get my payment where i wanted and im very appreciative. Just wish i got more on my trade lol but who doesn't. To conclude, im very pleased with my visit and the warranty coverage i received with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very quick and painless process.

By Walter Frison III on 4/17/2017 at 9:02 PM. Helped by Heather Hagner.

Truly a great buying process. Everyone was great from manager, sales person, and F&I manager were great! Our next vehicle will also come from Sendell Motors.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Jay Stulbarg new car orientation

By Virginia on 3/24/2017 at 12:34 PM. Helped by Jay Stulbarg.

Jay listened to our questions and answered them so we could understand. He went over everything in detail and asked for feed back each time. We also appreciated the Sunoco gift cards. This was the most in depth orientation to anycarr we have purchased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Learning all the bells & whistles

By BOO & LORNA on 3/19/2017 at 11:51 AM. Helped by Jay Stulbarg.

Jay Stulbarg was excited to know we made a list of all the things we din't understand about our new 2017 outback. He expanded every question perfectly and then proceeded to go through the operation of entire car. He made sure we were totally satisfied with his explanation of every detail. It was a very informative presentation. Jay knows his subaru's . We left there knowing our Outback a lot better and knowing if we have any questions about it to call Jay and he will take the time to explain it. Very nice to know that. Thanks Jay your a great fit to the other Sendell family members who we have dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Orientation to new subaru

By Denise on 2/13/2017 at 8:02 PM. Helped by Jay Stulbarg.

Jay was very friendly and helpful. Took our questions first and then went over details of car. Patient with allowing us to ask questions as we went along. Spoke clearly and easy to understand. Very helpful and courteous. He took his time and was sincere in telling us to come in if needed help with something. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealer I've dealt with in 45 years.

By John H on 2/10/2017 at 12:02 AM. Helped by Jim Struble, Debbie Mayger, Vikki Wian.

Bought a used '16 Subaru Outback. I was an out-of-state buyer. My salesman Jim Struble and staff (Debbie Mayger and Vikki Wian), were great to work with. They were prompt, honest, and went out of their way to make this deal go smoothly. I would highly recommend Sendell Motors!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

First Subaru

By Satisfied owner on 2/2/2017 at 6:43 PM. Helped by Joshua, Jay, Title clerk.

I purchased a 2017 Outback Touring and left for a short stay in Florida the next day. I was amazed at how pleasant the trip was. I traded in a 2 year old luxury SUV because of not being dissatisfaction with the fuel economy, so I wasn't sure how I would like the overall experience of the Subaru. I was not disappointed with the fuel economy, which I knew would be better, or anything else about the car. The buying experience at Sendell Motors was as easy as any I have ever been through. I received a fair price for my trade, without much haggling, I knew going in what I felt was a reasonable difference between our 2 cars and with a little conversation we came to a mutual agreement. Thank you Joshua. The paperwork was the easiest I have ever been through, no high pressure sale on extra coverage's, just sign and go. The demonstration of all the features was great, there are so many accessories you do not want to skip this offer. Thank you Jay. My overall impression is that this is my first Subaru, but it will not be my last, and if my experience with the service dept. is as pleasant as it was with sales, my next purchase will be at Sendell Motors.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Vehicle trade on used vehicle

By Whiteforesterxt on 2/2/2017 at 4:25 AM. Helped by Jim Struble.

I contacted Sendell to purchase a used 06 Baja turbo they've had listed for some time. They purposely photographed the vehicle to hide the damage it has to the left front bumper. They also claimed that the factory hard tonneau cover clearly pictured on their site was "never on the car". The car also has mis-matched tires, which is hard on the differentials, and has had the turbo and downpipe replaced. So, I made the 80 mile one way journey to see this car. Jim Struble, who reminded me of his 43 years of sales experience many times, didn't seem to have the time to devote to me, as he was busy that evening with another customer, while every other salesman but one, hung out in the sales managers office shooting the breeze. So, after deciding I was still interested in trading my 2012 Subaru Forester XT premium with 49k miles in on a 06 Baja, turbo, I then was sat down for the stereotypical dealership numbers game. Let me clarify, I want a Baja, my credit score is in the 800's, so there shouldn't of been any issue presenting me some options. KBB and NADA say fair trade value for my car is around 17-19k, (I was hoping for 16k). Sendell insisited my car was worth a mere 10-14k tops, and that there 06 Baja with 88k was worth 13k. I realize a Baja has some price retaining value for rarity etc. However, the same can be said for a forester XT with low miles. Regardless, we were "too far apart" on numbers for them to even present any kind of offer or payment options to me at all. Jim just said I was unreasonable, and they couldn't work with me, and never made me a trade offer. Jim challenged me to find a dealer who uses KBB and NADA book numbers, and said market value dictates what they would pay, and that they would be "insane" to pay be what KBB or NADA prices show, as those sources are "never accurate". I told Jim I understood all of this, that I too have auto sales experience, and just wanted to get the best deal I could for my trade. Jim once again told me that he and his dealership couldn't work with me, and never even let me know what their true offer for my trade was, or if they were willing to negotiate pricing or other optionsn on their used vehicle. I thanked Jim for his time, and left confused as to why no offer was ever made for my vehicle, which they told me was in "very nice condition, and has nothing wrong with it." I guess I'm just mainly confused as to why they didn't even "work" for the sale, or try to make what I felt was a straight forward process happen. If you choose to go to this dealership, maybe choose a salesman who's worried less about his years of experience, and one, who Is more interested in making a sale. Though judging by the way they all hid in the managers office, none of them are too interested in making a sale, versus taking up space.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

MY SUBARU EXPERIENCE WITH SENDELL MOTORS

By zekepcjf on 1/18/2017 at 9:09 PM. Helped by Denny, Vickie, Jay and many others in the sales and service departments..

I bought my first Subaru at Kunkle's in Delmont. It was a Legacy and was a very good ride. I had no trouble with it except routine maintenance. Kunkle's sold the dealership to Sendell a few years ago and I have been treated with dignity and respect these past few years. I leased a new Subaru Outback a couple of weeks ago and came in today to sign some papers with Vickie. Jay Stulbarg went over my new vehicle with me and all it's exciting new features, Jay was very thorough and knowledgeable about my New Subaru Outback. He spent quality time with me and my new vehicle. Thank you Jay!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful people

By melody1269 on 1/9/2017 at 10:13 PM. Helped by Mike Siefers, Jay Stulbarg, AJ Pacienza.

The people make the business. Business owners truly need to remember that. I have had my car serviced and have stopped in unannounced to have a phone pairing issue looked at. Mike Siefers, Jay Stulbarg, and AJ Pacienza could not have been more professional or friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Instruction on using car mechanics.

By Trekyvirginia5845 on 11/12/2016 at 8:45 PM. Helped by Jay, Joshua, Vickie, Mike.

Jay Stulbarg was very helpful explaining everything. My whole experience in purchasing our car was excellent. Joshua was very friendly and personable. Vickie was very efficient in handling the paper work. Thank you very much. Virginia Costanzo

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sendell Motors in Greensburg ROCKS!

By Sendell Subaru Rocks on 11/11/2016 at 6:54 PM. Helped by Kevin Winwood.

Kevin Winwood sold us our amazing 2017 Subaru Forrester and we couldn't be more pleased. His knowledge of the vehicle and patience with our 100's of questions set him apart from other car salesmen. He is energetic & enthusiastic and portrays a caring and respectful attitude when communicating about this expensive purchase. Sendell is not your typical "pushy" dealership but understands the importance of making sure your purchase is right for you. I highly recommend you purchase your next vehicle from Sendell Motors in Greensburg and ask for Kevin Winwood when you do!!

I would recommend this dealer.