Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.3  
Friendliness
4.4  
Overall Experience
4.1  
Price
4.1  
Quality of Work
4.4  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

eric white is the best all of the staff was amazing also to!

By LYNETTE0 on 10/18/2018 at 12:19 AM.

great experience i loved the culture and the management staff they were kind and friendly l will definitely be recommending all my friends and family to this specific location

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone is very friendly!

By taramhewitt1 on 10/17/2018 at 10:43 PM.

They are very helpful and professional. Angel made sure I was happy with my purchase. He also made sure I understood how to operate everything. He was awesome! Hey

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Jpegues92 on 10/16/2018 at 9:14 PM.

I came in for a oil change and there was a recall and they got me All taking care of there always nice and friendly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience with Mortimer

By Dionne1980 on 10/15/2018 at 11:01 PM.

Great service. I’m enjoying my vehicle and Mortimer is extremely knowledgeable. My Altima is enjoyable and I truly appreciate Mortimer and staff for the happy experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy to buy at Serra

By dwaynetfuller on 10/15/2018 at 8:28 PM.

Great customer service and the finance department found me a better APR then I had with my pre-approval. They saved me a lot of money. I really enjoyed my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Nissan car dealership

By Whitney11 on 10/15/2018 at 6:01 PM.

My experience there is always great the only sales person I have had since I’ve been there have been Eric white and He’s always been a good sales person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By amysneed on 10/13/2018 at 4:25 PM.

I bought cars for both of my daughters at Serra Nissan. The staff here is awesome. Fast and friendly service and great prices. They were so easy to work with and made me feel right at home. I would recommend them 100%

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Dionne1980 on 10/13/2018 at 5:46 AM.

I didn’t go there to buy a new car but I was really impressed with the service which was outstanding and ended up buying a new car and got a great rate and my payments remained the same.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They were Awesome

By Parker1 on 10/12/2018 at 11:59 PM.

Ricardo was awesome in getting me a brand new car! I would recommend Serra Nissan to everyone. I love my Nissan Altima! Thanks Ricardo and Serra Nissan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By Drewblack@Nissan on 10/12/2018 at 5:55 PM.

Great Service, no problem, did exactly what I asked to be performed on my car. I also got a diagnosis done and I will come back soon to have the extra worked completed on my car per the diagnosis.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Great Experience.

By Salomore89 on 10/11/2018 at 12:21 AM. Helped by Guillermo Galindo.

Over all a great experience. Friendly staff and great service. Very helpful personnel always aiming to make one’s experience as great as it can be from the moment one walks through the front doors.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was nice!

By ALMAULDIN61 on 10/9/2018 at 1:20 PM. Helped by Nate Schustet.

The reason for the rating is....Nissan is I think one of the best dealership....what good quality vehicle. I am very pleased with my Nissan Altima SL that I bought in2013

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By kmoorer34 on 10/8/2018 at 8:15 PM.

The service that i received on Friday October 5, 2018 was good. They use to have better deals but now it's harder to get deals on oil changes,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelente

By puma30hn on 10/6/2018 at 4:36 PM.

Excellent amables service is a great way vanessa white she is a great service in Mortimer is a great way to me for buy something there

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By petersonritta on 10/6/2018 at 3:51 PM.

The staff is always pleasant and professional. They keep you informed on what’s happening and how long it will take to complete the work.

I would recommend this dealer.

Overall Rating

2.8  

4   Customer Service
4   Friendliness
3   Overall Experience
2   Price
1   Quality of Work

9/27/18_2013 Hyundai Elantra GLS

By kelmoe on 10/5/2018 at 8:13 PM. Helped by Zac Willis.

Guerillmo, my sales person, provided me courteous and mindful customer service on my needs to purchase a gas economy car. Serra Nissan's Finance Manager placed me in an affordable monthly payment plan. My only complaint that I have is the detailing that this used 2013 Hyundai Elantra received was poor. There was Dasani water bottle left in the glove compartment and the previous owner's CDs, lotions, Regions Bank receipts, and other personal items in the console.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service

By aad0032 on 10/5/2018 at 6:52 PM. Helped by Me Woody.

Customer service at Serra Nissan was extraordinary. I visited Serra Nissan located on Center point parkway September 11, 2018. Everyone went out of their way to please and satisfy me, which they did. I especially want to thank the salesman Mr. Woody and the financial manager Mr. Kyle for making sure I got the car I wanted which is a 2018 Pathway even with my credit being poor. I thank Serra Nissan!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By CHJGDH on 10/5/2018 at 6:36 PM.

Service reps always seem anxious to help. Very courteous. Repair/services performed in timely fashion. Nice refreshments and I always leave with a clean car.🤗

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Friendly and informative

By YDENISEM on 10/5/2018 at 4:17 PM.

I always enjoy taking my car in for service. I am always met by someone with a smile on their face. They are very courteous, friendly and informative Not good at remembering names, so the names may not be correct.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Happy Customer

By briantmcghee on 10/1/2018 at 6:00 PM. Helped by Javerez Collins.

I’m very pleased with visit to Serra Nissan Volkswagen. Jasmine and Javarez took excellent care of us and got us a great deal! I will definitely refer others to them.

I would recommend this dealer.