Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.9  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.6  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Car for my son

By Bill1234567 on 10/3/2018 at 11:43 AM.

Pat helped me but was not pushy. He answered all my questions always making sure I was satisfied with the information he was giving me. He gave me all the details available on the vehicle I was wanting to purchase. The things that I wanted over and abouve what was being offered, he made sure that his dealership would stand behind him before committing to them. Pat was a pleasure to work with.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Outstanding!

By Crown Vic on 9/18/2018 at 1:01 AM. Helped by Douglas Knapp.

Mr. Douglas Knapp was very knowledgeable and has high customer service values. He was very responsive and made the entire purchasing experience a pleasant one!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jkparker on 9/15/2018 at 12:39 PM. Helped by Derek.

I was tremendously appreciative of the service I received from Pat Greene and Sales Manager Derek. They worked with me and made sure I wouldn’t leave the lot without a vehicle. I highly recommend the service of Van Horn Auto and hope the dealership continue to flourish with great customer support.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job.

By Mrblakemeister on 9/13/2018 at 6:12 PM.

Great customer service. Nice people. And this is my second buying experience there, my first car was flawless for 3 years, this time I upgraded substantially, and it almost felt like they were happy for me, more than just looking to take my money.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
4   Overall Experience
5   Price

Pat is a very nice used car salesman, and that says a lot!

By Ilikesmiles on 9/4/2018 at 8:33 PM.

We’ve used Sheboygan County Budget Auto before, and probably will again in the future. We appreciate all the extra help, and especially Pat. Thanks for a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of vechile and service

By Jessica on 8/21/2018 at 8:22 PM. Helped by Alex Kettering.

This is our second purchase with Pat Greene. This time we purchased a vechile for our teen. We wanted something that would be reliable and last. We knew that Patrick would be the perfect person to assist us for he is trustworthy and honest about vechiles. Alex Kettering in the service department was great! When we test drove the vechile the AC was working. A few days later when we drove off the lot it was acting up. Alex took it upon himself to fix the AC in our teens vechile at no additional charge. If you want honest, reliable and friendly service while vechile shopping I recommend stopping by Budget Auto in Plymouth, WI . Make sure to have Pat Greene assist you! If you need service talk with Alex is knows his stuff and he's honest.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Customer Service!!

By Chirl85 on 5/22/2018 at 3:03 AM.

We had a very positive experience at Van Horn Budget Auto working with Pat Green. He was helpful, professional and made our car buying experience actually fun! I would definitely recommend going there for your used car purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By emilee823 on 5/19/2018 at 8:15 PM.

Happy with the service we recieved. Got a nice car for a good deal. Friendly and fast team. Answered all questions. Nice atmosphere to be in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Relief

By Relief on 4/19/2018 at 2:50 PM. Helped by Jerry and Amy.

It was a great experience working with Pat and Jerry. Both went above and beyond with customer service. Making sure they did everything possible to get me a vehicle in the price range I was looking for. Extremely happy with the purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It’s was great

By Adtaylor on 4/5/2018 at 6:25 PM.

It was great. I work 3rd shift an after a few calls I was in an out in under a hour. I would tell everyone that needs a car or truck to come here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By Sarahklein on 3/17/2018 at 3:36 PM. Helped by Deric Lightle.

Very friendly and knowledgeable sales teams and staff, couldn’t be more happy with my new purchase! Thank you Deric for all your help, your awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Coming to Van Horn Budget was a refreshing experience!!

By Pauline on 8/21/2017 at 3:53 PM.

Super kind person in general. He explained everything about the van. That in itself was wonderful! I would absolutely recommend Bruce. Follows through, buyer first.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

A long way to travel

By Wasteoftime on 7/29/2017 at 7:15 PM. Helped by Alex Laganowski.

I was contacted by the dealership in the morning after sending an email inquiry. I told her the website said the Ford Flex was no longer available. She said it is still available come on in. She sent me messages about directions and I told her I would be there in the afternoon. When I got to the dealership I was told it was being sold. The people purchasing it had been there since the place opened in the morning. I'm not sure what the goal was here but they wasted my time for no reason. I drove over an hour to look at this vehicle. Was I the back up plan in case financing didn't go through? Very deceptive, and wrong to waste my time.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By fordman on 7/17/2017 at 5:16 AM.

I had a very good experience buying a car from Christine and Pat. They were very pleasant to work with. I will buy my next car from them. Thank you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick replies

By Anuty1 on 6/27/2017 at 4:09 PM.

Very quick response to emails and phine calls. Friendly staff. I did not buy at this time, but they do have a large choice of vehicles to choose from and different price ranges

I would recommend this dealer.

Overall Rating

2.4  

1   Customer Service
5   Friendliness
2   Overall Experience
3   Price
1   Quality of Work

DON'T TRUST VEHICLE INSPECTIONS

By LN on 6/7/2017 at 4:32 AM.

I spoke with someone Saturday May 6th that I would be heading there to look at an '05 Mustang they advised me they would have it pulled up front and ready. It was just over a 3 hour drive when I arrived it was still parked out in the grass. My salesman Tom finally found it and brought it around during fthe negotiations Tom stressed that Wisconsin dealerships unlike Illinois and Iowa are required to stand behind there presale vehicle inspections which in this case stated NO ISSUES. After a brief negotiation period I purchased the vehicle. That following week after 2 days of rain the drivers door trim was leaking, I contacted the dealership with the repair estimate and they stepped up and took care of the repairs. After driving the car on some rough country roads I heard a clunking noice. I paid the local mechanic to do a vehicle inspection he told me that BOTH outer tierod boots were torn and a loose ball joint (source of clunking). Once again I contacted dealership and even sent photos of torn boots the Manager told me since THERE INSPECTION was clear that I was responsible for repairs but if I wanted to drive 3 HOURS ONEWAY (170+MILES) they could DISCOUNT 20% of service. LETS SEE DRIVE A TOTAL OF 340+ MILES AND WAIT FOR REPAIRS would be around an 8 hour day for $70. THANKS FOR PERFORMING A BAD VEHICLE INSPECTION.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall Great Experience

By Katieberg12 on 6/5/2017 at 12:17 AM.

Pat Greene was super patient and kept in contact with me almost everyday over the purchasing process. He even came in on his day off to complete the final paper work. Couldn't have asked for better service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Super Duper

By BixleyStJames on 5/26/2017 at 10:57 PM.

I found exactly what I wanted, I got excellent service, and I got it for a GREAT price. Pat Greene helped me out and was surely a pleasure to work with!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Kate on 5/4/2017 at 10:02 PM. Helped by The fella in the office, for paper work.

Bruce Stocker was fantastic. He is personable, funny, low keyed, knowledgeable and he made the buying experience pleasant. We will ask for him in the future, as we plan on another purchase

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great service!!!

By TheToneys1 on 4/19/2017 at 7:55 PM.

Bruce was absolutely great and had a great personality. Overall, our experience was good and fast. Not only would We go back but We most certainly would recommend to others!

I would recommend this dealer.