Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fast friendly service

By Bill Wieringa on 5/17/2019 at 3:08 PM. Helped by Travis.

Travis was very helpful and knowledgeable finished earlier then promised waiting room was clean and rest room was clean and well stocked coffee and snacks a plus

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service/maintenance

By Me2017 on 4/17/2019 at 10:11 PM. Helped by John.

Their service department is always so helpful. I have had my Equinox for 2 years now and I will only take it to shelor for its service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

15 yr old GMC, runs like a new one

By sst on 4/9/2019 at 2:49 PM. Helped by Sam Bird.

the entire experience was DELIGHTFUL ... communication was timely, mechanic did a thorough job, price was as expected and very reasonable ... i will be back , thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Purchase

By RA61F on 3/20/2019 at 10:34 PM. Helped by Bob Crowl.

Shelor Chevrolet has a great experienced staff. Purchase was quick and easy. The Colorado prices are great. If you are looking for a new Chevrolet then go see Bob Crowl. Its worth the trip.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car inspection

By Screen name on 3/19/2019 at 10:04 PM. Helped by Not sure names.

My car inspection went great. Everyone at Shelor is wonderful to work with. My corvette always gets exceptional attention when I bring it to Shelor.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my Tahoe

By Suecat71 on 3/19/2019 at 4:54 PM. Helped by Bob Crowl.

Love my Tahoe and very friendly and they help get us the lowest interest rate they could and very good service with the mechanics to check it over to make sure everything was good

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always get what I’m looking for

By Cruzeguy123 on 3/16/2019 at 3:51 PM. Helped by I’m sorry I don’t have the paperwork with name.

I have always been able to get what I’m looking for, free tire rotations, inspections, etc...they also always explain what’s happening so you’re not guessing at anything.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Shelor Chevy was a great experience

By Hokies9402 on 2/27/2019 at 4:13 PM. Helped by Patrick.

I really enjoyed the experience with Patrick. He made the entire buying process a truely positive experience and I would highly recommend anyone looking to buy a new truck to head to Shelor and ask for him

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a great experience!

By Gail Perry on 2/1/2019 at 4:46 PM. Helped by Joe.

We have dealt with Shelor on purchases and service for many years, and everyone is always very cheerful, helpful, and knowledgeable. I know they are very loyal to Shelor, and so are we!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Friendly

By Stephy on 1/16/2019 at 8:20 PM. Helped by Bob Crowl.

There was a few bumps in the process but the team went out of there way to make sure it was the best experience possible

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service department

By murmree on 1/7/2019 at 10:08 PM. Helped by Sam Bird.

The service center is great. The employees at the quick lane are nice, friendly and helpful. Sam was wonderful at taking care of my oil change. Five thumbs up for Sam.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good experience

By Chevyguy on 1/6/2019 at 5:59 PM. Helped by Patrick.

Friendly, helpful and willing to help out. Have been there to answer questions after sale. Overall a very positive experience. I would recommend them to others

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New tires for the Tahoe

By firechuk on 12/31/2018 at 8:24 PM. Helped by Brian Lawless, I can't remember the young man's name I dealt with on the tires..

My 2011 Tahoe, purchased new from Shelor was due for new tires. I tried to get in touch but got the voice mail and left a message. The next day I was called by a service rep asking how they could help. We discussed the tires I wanted and made an appointment. I took the vehicle in and a couple hours later I had it back with new Michelins and an alignment. On the ride home I immediately noticed a difference in control, quietness, and "surefootedness". Within a week I took the SUV to Florida, towing a trailer and was impressed with the same qualities at speed and under load. Shelor has been great to deal with - friendly staff, correct answers, and great service! Like Arnold said, "I'll be back!"

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership Around!

By David Hart on 12/29/2018 at 6:01 AM. Helped by Stacey Arnold.

Great to See Stacey back! She is the best service advisor at the best dealership. Everyone at Shelor's are very knowledgeable and good at what they do. I've been buying and servicing my vehicles here for 15 years now, and I would never consider gong anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

honest, exceptional employees and work

By trwrhw1984 on 10/26/2018 at 5:03 PM. Helped by Travis in the service department.

They are honest. Exceptional employees are very professional in their appearance, talking with customers and work ethics. Not a typical box service center. New vehicle purchase easy, as service department exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By millerv on 10/11/2018 at 12:23 PM. Helped by Bob Crowl, Melissa in finance.

Bob Crowl was great to work with. He was very knowledgeable and very patience answering my questions. It was a great experience. I would highly recommend him to my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people.

By Bobby Robbins on 10/6/2018 at 11:57 PM. Helped by Kevin Frost.

Great place to buy a vehicle. No beating around the bush. Kevin Frost did a great job explaining everything, and his help was greatly appreciated.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Bait and switch

By Read the fine print on 8/25/2018 at 6:39 AM. Helped by Nice enough fellow not his fault.

Received an oil service coupon for $34.95 for my Subaru Forester using original Subaru oil. So I was working in the area and stopped by handed the card to the service person and went in to the waiting area. He comes back in a few minutes and tells me that the coupon does not include synthetic oil. I might be wrong but the original oil in my car from Subaru when I bought it was synthetic and they recommend it. So when I see the coupon for recommended Subaru oil I went with it. They charge was now up to $74.95 I was already there so I said do it, I will never go back their again for anything.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new car

By netta3012 on 8/21/2018 at 4:57 PM. Helped by Roger Cole and Richard Morgan.

My experience with Shelor’s was great. Roger Cole and Richard Morgan really went above and beyond to help me find the vehicles that I was looking for and making sure that I was satisfied with the vehicle before purchasing and explain all the details of the buying process in great depth

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Personal service

By Ben on 8/20/2018 at 7:58 PM. Helped by Brian Lawless.

The personal care I received during my visit was greatly appreciated. The service was prompt and easily scheduled. I will use Shelor's excellent service department again when the time comes.

I would recommend this dealer.