Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.9  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.9  
Service
3  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent place

By Sally on 9/6/2019 at 5:30 PM. Helped by Cliff H.

I had a very good help both times and Cliff was so kind and very helpful in all areas.If your looking for a new or used car go to Shenango Honda and Cliff will be glad to help you out

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Nobody contacted me back about a car.

By BigLar on 9/3/2019 at 12:42 AM. Helped by Nobody.

I recently seen online a certified 15 Accord LX they had for sale. I had emailed the dealership on 3 or 4 occasions about the car. I also called two times wishing to speak to the sales manager about this car. He wasn't available so I left a voicemail leaving my information each time I tried to call. No return phone call about the car. That's a terrible way to do business if you're a dealership trying to sell cars. My next car I buy will not be from Shenango Honda that's for sure. Very unprofessional if you ask me.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service , salesman was very knowledgeable and helpful

By Tony2019 on 6/19/2019 at 11:47 PM. Helped by Jason Gresco.

Great service, salesman very knowledgeable and helpful, this dealership is very recommended a good place to buy a car. New or used they are very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service! Go see Missy!

By HondaEmLXP on 5/3/2019 at 8:47 PM. Helped by Missy Heim.

Missy took care of me and helped me find the perfect deal, she did everything to make me feel comfortable and taken cared of during my first new car purchase. I highly recommend her! She isn’t your normal car salesman, she’s genuine & great at her job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ohioguy

By Ohioguy on 4/25/2019 at 2:26 PM. Helped by Jason Gresko.

Jason takes care of my vehicle needs every time. Worth the trip over the border. Always recommend him and his staff to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience at Shenango Honda

By BMWGuy on 4/23/2019 at 12:30 AM. Helped by Terry Muha.

When we went looking for a Honda Pilot for my wife in 2016, we met Terry and was very satisfied working with him to purchase the Honda Pilot EXL NAV. We now have 53,000 miles on that vehicle and are very happy with it. We had one issue that was covered under warranty and quickly fixed by the dealership. Fast Forward to 2019. I found a 2016 Pilot EXL online at Shenango Honda and worked with Terry again on the purchase. Always feel like I am getting a fair and honest deal with Terry at Shenango Honda. No heavy sales pressure and is always happy to show me whatever car I want to see and test drive.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Dependable, reliable, and fair!

By Responsible Dad on 4/16/2019 at 1:19 PM. Helped by Terry.

We just leased our 6th vehicle over the last 9 years, from our Salesman Terry at Shenango Honda. Deals are great, service is excellent, and our 4 CRVs, FIT, and Civic have been dependable, trustworthy, and fun to drive!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Iggy on 4/3/2019 at 3:35 PM. Helped by Finance manager.

Our salesman Jason was a real pro. He patiently explained to us all the features of our new CR-V. Probably the least pressure I've faced purchasing a new vehicle. I got the e-price from their website and we simply went from there. Happy to have made the 50 minute drive to Hermitage from Butler!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time Honda owner

By MMiranda on 3/24/2019 at 2:55 AM. Helped by Missy Heim.

My salesperson was top notch. She was patient, knowledgeable and did not play “the numbers game”. She showed me what I thought I wanted and we worked from that point to a vehicle I could afford and was comfortable with. I will definitely recommend her to others who are car shopping.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Knowledgable, no pressure sales associate.

By Kelly on 3/22/2019 at 10:37 PM. Helped by Rob Slepski.

Never thought we'd own a "foreign" vehicle, but couldn't beat the no pressure customer service and great deal we got from Shenango Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Not pushy for first time buyer.

By setharms on 3/9/2019 at 8:02 PM. Helped by Jason Gresco.

As a first time buyer, my sales associate was very nice and knew up front that I was only looking. After reviewing pricing, I told him that I would need a day or two to think about it, in which he did not contact me to push the sale, making it more relaxing and respectful! I ended up purchasing the car and the experience was phenomenal, I would definitely recommend Shenango Honda to others!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy experience and best price among 15 dealerships

By mwevans1234 on 3/6/2019 at 7:35 PM. Helped by Jason Gresco.

Negotiated and worked through pricing over the course of 3 emails in advance of arriving at the dealership. Showed up with cashier's check ready to buy. Relatively quick experience. One small issue with a wrong VIN on our paperwork we learned about a couple days after the sale that needed resolved; rather than making us return, Jason was kind enough to have a colleague drive to our house to resolve. I've bought 4 new cars in my life. This was by far the easiest experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By accordlover on 1/6/2019 at 5:17 AM. Helped by Jason Gresco and Mike Schuller.

Jason provided great customer service! I was impressed by his knowledge and integrity. Purchasing my new Honda Accord was quick and haggle-free! I highly recommend Jason and Shenango Honda!

I would recommend this dealer.

Overall Rating

1.0  

1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Terrible service.

By Nancy on 11/29/2018 at 8:51 PM. Helped by Rachael.

Never again will. I go to this dealership. Sold us an unsafe car and wont do anything to fix. I recommend Preston Honda they are working with us to fix these issues. Plus few other contacts are pursuing this matter. .

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of used car

By Kujo on 10/19/2018 at 1:37 AM. Helped by Missy Heim.

Missy is very easy to work with. My wife and I appreciate the time and respect she showed us. This is the second car we have bought with her help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a 2018 Accord

By Bob J on 9/29/2018 at 1:54 PM. Helped by Jenna Harriger and Bob Spencer.

My experience at Shenango Honda was very good. I worked with Jenna Harriger on the purchase of a 2018 Honda Accord. She was so nice and knowledgeable, no pressure to buy before I was totally informed and ready. I would recommend Shenango Honda and Jenna in particular to anyone looking for a new or used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By Michele C on 4/1/2018 at 2:45 AM. Helped by Missy Heim.

Missy and co-workers made my car buying so enjoyable. You don’t hear that said very often. I would highly recommend this dealership for your next car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first new car purchase

By Elaine Kolbrick on 3/15/2018 at 1:46 PM. Helped by Jason Gresco.

The staff that helped me with my first new car purchase was wonderful! I was given time to ask questions and make my decision.The salesman that I worked with explained the features of the cars and helped me choose the one that I would be comfortable driving. I never felt rushed and am extremely happy with the way I was treated and the price I paid!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Nearly Flawless Experience

By GhostPepper99 on 3/14/2018 at 3:20 PM. Helped by Jason Gresco.

I had never bought a new car and I spent a lot of time researching exactly what I wanted. I went to several different dealerships and test drove several cars. My initial experience at Shenango Honda was not very good. My mother and I went there, each interested in buying, and we weren't impressed with the salesperson, with whom we dealt. I only went back to get a comparison price on the Accord for the Sonata I was considering. I asked to speak with a different salesperson and was directed to Jason Gresco. From the moment I met him, it was a completely different experience. He gave me the information I needed, was pleasant and helpful and not pushy at all. I ended up speaking to him about the Civic my mother was interested in as well and by the end of the day, we both drove away in brand new vehicles. We couldn't be happier, with our new cars and with our experience with Jason. My mom and I had very different interests and concerns and Jason handled both situations perfectly. He accommodated several test drives, myriad questions and even stayed long past closing time to ensure we both got our deals done that day. The Honda brand's reputation is stellar and my new Accord is amazing. I definitely recommend Shenango Honda and, specifically, Jason. I worked with several of their employees and aside from that first salesman, everyone has been great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Listened to my needs

By Miles on 3/6/2018 at 2:35 PM. Helped by Jason Gresco, Robert Spencer.

Everyone at the dealership I worked with listened to what I needed and met the price range required to meet my strict budget. Made the whole experience painless.

I would recommend this dealer.