Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.3  
Quality of Work
4.4  
Service
2.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

370z purchase

By New370ZOwner on 7/16/2019 at 2:05 AM. Helped by Peter.

Excellent experience with Peter and the sherwood team! Thanks again for accommodating us and making sure we got what we wanted. Cheers to all who helped us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress Free

By Happy Customer on 6/14/2019 at 10:35 PM. Helped by Gordon.

I have never bought a vehicle where it was enjoyable to part with my money LOL! The staff that worked with us in the purchase of the 2018 Mustang made it such an zero stress buying experience. Not often you offer a price what you are willing to pay and the manager returns and comes back a tiny amount more that you wanted not the xxxxxxxx of "OH no we can't sell it for that low we are losing money" Great dealership highly recommend you go see Gordon if you want an easy stress free vehicle buying experience and not feel like you got took.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Salt on 5/29/2019 at 4:15 AM. Helped by Sam, Bill, Freddy, andrew.

Sherwood Nissan provided an excellent buying experience! Sam, Bill, Andrew, and Freddy were fantastic! They really went the extra mile. Love my Murano Thanks guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Used car purchase

By Betty on 5/22/2019 at 5:45 PM. Helped by Matt Kitchen.

I am really happy with my purchase! I looked for a good while, until I found Matt K. He was very sincere and honest. No games haggling back and forth. Also have received great after purchase care. Looking forward to summer with my car! Thanks for everything Matt!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasent Relaxing Atmosphere

By Sherrit29 on 4/22/2019 at 2:40 AM. Helped by Gordon Fleming.

Once entering the dealership, we were acknowledged and greeted with friendliness. We were introduced to a fine gentleman named Gordon who helped us with a vehicle we were interested in. Very happy with our purchase, Thank you for making this experience a great one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best experience

By Susana Tobar on 4/21/2019 at 3:20 PM. Helped by Harry.

Incredible, the best experience. Harry took care of us very well, he gave us the best service. We are very happy with our new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent post-sale service

By pat c on 4/13/2019 at 4:57 AM. Helped by General Manager Mario and Recon Manager Greg.

I bought a used 2014 Sorento from this dealership when the weather was close to -30 Celsius. Shortly after the purchase, I noticed the vehicle was making rattling sound. I took my vehicle back to the dealership and the sway bar bushings and sway bar links were replaced at no cost. A few days ago I turned on my air conditioning for the first time, and it was not working. I spoke to general manager Mario and recon manager Greg and they fixed the problem. These people are extremely professional. They stand by their products, and surely look after their customers after the sale. They take your concerns very seriously and they take care of the problems to your satisfaction. They aim to build long-term relationship with their customers. I cannot thank Mario and Greg enough. They certainly make me feel like I want to keep coming back to Sherwood Nissan to buy cars over and over.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying new car

By New buyer on 4/12/2019 at 12:51 AM. Helped by T J Martiniuk.

This was the first time we had considered a Nissan for purchase. Our sales rep. was extremely knowledgeable and helpful. He helped us find the right car for us. We are very happy with our purchase. Thank you, T J.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Not good

By Lynn0 on 4/8/2019 at 2:46 PM. Helped by I don't know.

Had vehicle towed here twice for a solution to my vehicle not starting. We suspected the fuel pump to be an issue. They said they would run their own diagnosis on it which is great. They replaced the fuel pump.. vehicle wouldn't start so did something electrical on it.. thought the problem was resolved but wasn't. Paid $600 for that. Had it towed there a second time to now discover the problem was the ECM. $600 later I still have no solution to my broken vehicle. No accountability was taken and no refund. They say the fuel pump was replaced by customer request.. well I'm not a mechanic or I would have dealt with the problem in the first place instead of taking it to a professional.. not impressed.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat customer

By Ken&Karen on 4/3/2019 at 2:38 AM. Helped by T.J. Martiniuk.

We decided to buy a new SUV for my wife and stopped in to see what was available. I had purchased a new Titan here 2 years ago and had good memories of the experience. Our salesman T.J. was still there and immediately looked after us. Within a couple days we drove home our new Murano. No pressure, no hassles. I would recommend this dealership and especially T.J. to anyone looking for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent Sales Experience

By Louise on 3/30/2019 at 7:57 PM. Helped by Sam.

We as a family have purchased two vehicles from Sherwood Nissan and on both occasions had an excellent experience. Would most definitely recommend them. Not too pushy or in a rush for you to make your perfect choice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent experience.

By Truck guy on 3/17/2019 at 7:00 AM. Helped by Sam, Bill,Illya..

The Best vehicle purchase experience I have ever encountered in my 30+ years of dealing with dealerships. Has a consumer that works hard for the money, I have to tell you when it was all over I really felt like I was a winner. At Sherwood Nissan Sam (my sales consultant) and Bill ( sales manager) treated me with respect and dignity. All my questions were answered and my comments were respected by Sam, Bill and business manager Illya. To anyone looking to purchase a new or used set of wheels do yourself a favor and visit Sherwood Nissan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

professional, efficient

By dennis and Anna on 3/9/2019 at 11:27 PM. Helped by Sam Taneja.

Sam Taneja offered fantastic service and knowledge of all the products. We purchased a new Murano with a trade of our Hyundai and were given a fair price on the trade and purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was well taken care of

By Pawnstruck on 2/27/2019 at 3:18 AM. Helped by Harry Sandu.

Harry sold me a car for my daughter, he got me a great starter car for the price I was wanting. He was friendly and listened to what I was saying. Would recommend him for anyone looking for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Papa123 on 2/7/2019 at 6:53 PM. Helped by James Oliva.

Harry Sandhu. was our salesman he was great He bent over backwards and handled my needs friendly and professionally. I would deal at this dealership anyday Thanks

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pleasantly surprised

By Linda/Ken on 12/21/2018 at 1:09 AM. Helped by Vince Cortez and Rick (manager).

We purchased a 2013 Nissan Altima . About two weeks later we realized there were a few issues: one fog light burned out, remote not working properly and tow hole not filled in. When we went back they happily replaced the fog light, put a new battery in the remote and put the piece back in the Tow Hole. We were treated very well by the salesman and manager and they did their best to honor our financial needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The whole experience was great

By P3aches on 12/14/2018 at 7:32 PM. Helped by Peter Chamczuk.

We went knowing what we wanted. Absolutely everyone was there for us. All the staff was more than helpful. We have never owned a Nissan before and if we were to purchase another vehicle we will purchase it at Sherwood Park Nissan

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

MURANO just the way i wanted

By M1123 on 11/30/2018 at 1:03 PM. Helped by Harry.

Was looking to purchase a new vehicle, was talking to 3 NISSAN DEALER, I found the great deal in Sherwood Nissan, Thanks to your Guy, Harry He made it work for me.

I would recommend this dealer.

Overall Rating

4.7  

4   Customer Service
5   Friendliness
5   Overall Experience

Buying new vehicle

By Scott, janice53 on 11/24/2018 at 6:17 PM. Helped by Christian Segura.

My experience in buying a new vehicle at Sherwood Nissan with Christian Segura , New Vehicle Sales Consultant was excellent. He was honest and addressed all my concerns/questions. Upon delivery of vehicle, Christian thoroughly explained all features and made me feel comfortable. If you are looking for a new vehicle I would definitely recommend Sherwood Nissan and Christian Segura, New Vehicle Sales Consultant! Janice Scott _ new owner

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
2   Overall Experience
1   Price
3   Quality of Work

Terrible service management

By robertbelrose12 on 9/29/2018 at 4:13 PM.

Book an appointment to have a set of tires changed over. Change over takes 3 hours. Why make an appointment if your vehicle can’t even be serviced for 2-3 hours after the scheduled service appointment. No mention of this until you are at the dealership. No shuttle service. Terrible experience. Avoid.

I would not recommend this dealer.