Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.4  
Quality of Work
4.5  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle purchase

By AL-06 on 9/20/2019 at 4:09 AM.

Sales person was excellent, no pressure tactics here. Staff was very accommodating with my special financial circumstances. I would feel very comfortable working with the same individuals again, and I would recommend this dealership to anyone looking for a stress free experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second year there

By Ella on 9/18/2019 at 3:35 PM.

I was referred to Sherwood park chevy last year by a friend because my credit was garbage but I really needed a new car. Jordan was my finance guy and Dustin was the sales guy. They got me into a 2015 dodge journey with a 19% interest (my credits fault) and said to drive it for a year and the next year I could trade it in and get a newer car for hopefully a lower interest. I came back a year later, traded my journey and they got me into a 2020 chevy equinox at a 2% interest! I am beyond happy and excited about the service quality and advise I received from these guys. They are not sketchy and will go above and beyond to help you. And also the delivery guy was awesome, I don't remember his name, I think it was Bret, he took him time to explain everything about the car, even though I was a last minute addition to his schedule

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very good service

By ktiller38 on 9/13/2019 at 6:49 PM.

I was very specific about what I wanted and the dealer was accommodating, answered all my questions and found the vehicle I wanted. They were also willing to deliver it to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Customer Service in the Service Department

By TYet on 9/13/2019 at 4:17 PM.

The Staff in the Service Center has been Amazing to deal with. First thing in the morning, and everyone is in good spirits, the service technician is very knowledgeable, Ashley keeps me updated every time I drop my car off (for tire change, check ups, etc.) I love bringing my car here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Friendly staff. Relaxed environment with no pressure.

By Sparky on 9/12/2019 at 3:15 PM.

My wife and I were very impressed with the service given and the friendly reception from staff. Buying our car was a very relaxed and efficient process. Our sales rep (Jarod Toma) made us feel very comfortable during the entire process. Buying a car can at times be a stressful event so we were. A little apprehensive at first. All we can say is that Sherwood Park Chevrolet made us feel comfortable,consequently we purchased our selected vehicle feeling very happy with the entire experience. Bret Kirkpatrick was very helpful with the financial part of the sale(great personality) and when we first arrived Jack made us feel right at home. Anne and Frank Koopmans

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

very pleased

By Disappointed on 9/7/2019 at 3:03 AM. Helped by Jordan, delivery of vehicle.... 5 stars.

they like to keep there customers happy..... Ali is good at his job... Faisal was great to deal with, he's a good manager to deal with......Derek also did great.... Good dealership to deal with. Thanks to everyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Interesting experience

By Review on 9/6/2019 at 5:58 PM.

Special thanks to Vince Manvaring for helping with car purchasing and making this experience to be a positive one. Service was fast and on time.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Transmission issue - i was very stuck.

By Currie@19 on 8/30/2019 at 11:00 PM.

We have had our Equinox serviced here a few times and each experience has been great. Today was another great experience and our vehicle wasnt even in service. I called Service to get some advice as I was stuck and having major transmission issues; my.vehicle wouldn't go into reverse! I spoke with Shauna who helped as best she could as the Transmission specialist was away. She even offered to come over to my vehicle and help me push it....in the rain! I didnt take her up on the offer but the 15mins she spent on the phone with me exploring options was a breath of fresh air and extremely appreciated. She proactively booked me an appointment knowing that the schedule would fill up fast. We may be in the market for a new(er) vehicle depending on the outcome of the upcoming inspection. Due to Shawna's exemplary service, her dealership will be where we look first.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Senada Milanovic on 8/29/2019 at 3:04 AM.

Very satisfied with the service, given effort to find the right vehicle, reasonable price, friendly attitude, all explained thoroughly. Definitely will recommend Aaren Schroeder to our friends for purchasing car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a pleasant experience here

By Dford on 8/28/2019 at 9:05 PM.

From the initial contact through the internet, I was treated respectfully and without pressure through the whole purchase of a new truck. Tenille answered any questions I had, Rana explained the packages but did not pressure, management and delivery personnel were also helpful. Overall we were treated respectfully and professionally!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Truck

By Will on 8/28/2019 at 1:49 AM.

Staff were helpful in finding the right truck for me. Financing process was simple and quick. Staff were very informative and made the process easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service and Accommodation

By Madison Snow on 8/26/2019 at 7:13 PM. Helped by Darren,.

I have been set on buying a Volkswagen Beetle my whole life, but I’ve faced quite a few obstacles in the last 10 years. I recently had my eighth surgery, and decided I would at least inquire about a vehicle and see if it would even be possible. Tenille, from Sherwood Park Chevrolet, contacted me within a matter of hours. The whole process went so smoothly that I was blown away. On top of that, since I live in Lethbridge and am currently unable to drive, Tenille was able to get shipping free for my vehicle to be sent to my home! Within a week, I am now the owner of a red 2016 Volkswagen beetle!! I am so pleased and excited to have my dream car. Thank you so much to Sherwood Park Chevrolet (and Tenille) for making this happen. It means the world to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wheelin’ & Dealin’ on the fly!

By wendysacrey51 on 8/23/2019 at 7:31 PM.

In preparation for the upcoming winter I started truck shopping. I am a super busy construction worker, so very little time to actually shop. My task at hand was taken over by Mr.Schroeder “super vehicle specialist”. A quick interview over the phone to specify my needs and off he went shopping for me. Which is perfect for me! Hassle free, to the point, and hands down the best transaction a busy person could ask for. Thank you and see you on my next purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy

By Kpyti on 8/17/2019 at 11:32 PM.

Great buying experience for my very 1st brand new vehicle. They made it so simple and enjoyable. I would highly recommend this dealership to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another brand new truck!

By Mrs.K on 8/15/2019 at 2:51 AM.

We came in for an oil change on our 2017 vehicle. Harrison greeted us and made small talk about what we were getting an oil change on. We ended up mentioning about maybe wanting to trade up, but yet our truck was still brand new. We ended up sitting with Harrison, and with NO pressure at all, looked into some ideas. We ended up with another brand new 2019 truck! Harrison even hung out with our little man, our 2.5 year old. The entire process was great! We are return customers for a reason!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant and knowledgeable staff. Smooth transaction!

By Oli on 8/13/2019 at 10:20 PM. Helped by Connor Chelsburg.

All staff was very helpful, especially Connor who answered all my questions, was very friendly and very knowledgeable. I enjoyed my business with him. I'm 100% satisfied with Connor and will recommend this dealership any chance I get. Ashley in service was also very helpful with the oil change on my trade in vehicle !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Listened to what I wanted.

By Saku on 8/12/2019 at 10:50 PM.

Good group of people to work with. Told them what we were after and they did their best to accommodate us. Provided appropriate options for vehicles we were interested in. Did what they had to do to make a deal happen. This is the 2nd vehicle we have purchased at this dealership and it just keeps getting better each time.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Service shop personal are grade A scam artists

By SulivanO'brady5150 on 8/12/2019 at 2:46 AM.

Took my vehicle into these "professionals" to fix an ongoing drive-ability issue. After charging me thousands, the issue came back the same day I picked it up. Took it back and was told the engine was catastrophic and was basically done......funny they couldn't find that issue the first time? Even funnier.....drove the vehicle another Winter for another 12,000km and other then a slight Engine misfire they couldn't fix, ran fine. Then recently, the icing on the Cake, discussing the issue with a Motorcycle Mechanic I know, suggested doing a compression test and low and behold......3 Cylinders low on compression. These "professionals" couldn't even eliminate the first basics in automotive troubleshooting. Doing more digging, found that this particular engine has had a history of bad head gaskets, and i'm convinced these con artists knew this and just milked me out my hard earned money. STAY AWAY!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went Above and beyond!

By blockyer99 on 8/4/2019 at 5:20 AM. Helped by Jordan Hagens.

what an amazing experience dealing with everyone at Sherwood Chevrolet. The whole team made buying a new truck fun and stress free! Aaren Schroeder truly understands his clients needs and delivers the whole customer experience. From the initial phone call to taking delivery of our new Silverado Aaren and team went above and beyond!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Helpful and courteous !

By Happy Customers on 7/31/2019 at 7:15 PM.

Vince was very efficient, knowledgable and very courteous in helping us in our purchase. We would highly recommend him to our friend. Breadan was so thorough in running us through the mechanics of the truck. Was very enjoyable experience. Will diffenetely come back to Sherwood Chev. Thank you so much, very happy with our deal.

I would recommend this dealer.