Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They can help you with much more than getting a car

By Steve on 8/10/2018 at 5:24 PM.

Great customer service and they help you where you need help in wether it be credit,interest rates or am unsure mind I would definitely always recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Sarahf on 8/8/2018 at 1:00 PM.

Customer service is amazing here. Rob went above and beyond to make sure I left with the vehicle I wanted and he even helped me to save money. You really are treated as a family member. I will continue to do business with them again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2 year VIP customer review

By Meeeshma on 7/21/2018 at 8:00 PM.

When I was first stationed in Norfolk, I did not own a car and was completely dependent on others for rides everywhere. A close friend brought me here where I was shown my credit score (for free). It was showing I was essentially a ghost. After being able to get approved for a used car loan through Navy Federal, I bought my first car! My 2013 Hyundai Sonata served me well for two years. When I decided I wanted to trade in, I already knew I didn’t need to go anywhere else. With the tools and advice they had given me two years prior, I was able to improve my credit score. Trading in my car and decided to get my 2017 Nissan Altima through Shore Drive Auto Word was the best decision! They’ve made the process smooth and easy, I would recommend buying a used car while also getting free credit repair advice, to anyone including first time buyers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Time

By RLM on 6/23/2018 at 5:12 PM.

A scary thought to make such a big purchase! I must say that my experience was 100% great! From the call I had initially made to the experience in the shop. Rob was great and very informative he made sure I was informed and knew exactly what I was getting. I would highly recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Ms.Malibu on 6/15/2018 at 12:49 AM.

Rob goes above and beyond. Shore Drive Auto World is the only place I've found, that takes care of you after the sale. They made sure I had the best APR, an affordable monthly payment and even helped lower my insurance premium. Honestly speaking, do yourself a favor and go see Rob at Shore Drive Auto. I promise you'll leave riding in style and smiling.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Honest, informative, and helpful.

By Macepatrick on 6/15/2018 at 12:46 AM.

I came in to the dealer knowing what wanted and Robert Wilson was right there with everything I needed to know and do to get it. The dealership as a whole was also very kind to, and helpful with, my children during my visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

If there were more stars, I would give them!!!

By TinKer on 6/12/2018 at 2:04 AM.

If perfection was possible, my experience purchasing my vehicle at Shore Drive Auto World would be “IT” From the moment my daughter and I walked in, we were treated amazingly well. We felt welcome, acknowledged, respected.... and when I say respected it’s because we were heard, and never pressured to purchase anything. We left not only with a car but with a new family. I will never forget this wonderful experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The incomparable Rob

By Mambyj on 4/28/2018 at 5:10 PM.

5 stars is not enough to describe the experience I had with Rob. Not only did he getme into the perfect vehicle to fit my lifestyle, he also showed me the good and bad about NY credit history and we are currently working to improve my credit. He also hooked me up with a 1 year unlimited mileage warranty. Rob is dope and extremely patient and knowledgeable. I thought I'd never get financing with a repo on my credit but he made it happen.!! 100 stars for Rob!!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Quick easy no hassles stress free!

By Hbishop381 on 4/23/2018 at 9:30 PM.

Rob was awesome didn’t they didn’t try to force anything on you and everything was as they said. No lies no gimmicks highly recommend!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience!!!

By Kim and Steve on 4/6/2018 at 11:46 PM.

We were pleasantly surprised by how easy everything went. I emailed Robert about a month prior to the purchase to ask a few questions. The second time I emailed Robert to ask if the vehicle was still available and see if the price changed. We were a little gun shy due to prior "dealership" experiences but made the 1 1/2 hour drive. We were taken back by the friendliness, non pushy, laid back personality of Robert not to mention how simple the sale was and holy moly the price didn't change, no hidden fees!!!! The entire ease of the interaction has made us loyal customers who will go back for a no headache experience. I really wish all dealerships would take this approach instead of making car buying as bad as a root canal. Oh we also met the owner who is as nice and real as Robert. Thanks guys Kim and Steve

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No better place than Shore Drive when buying cars

By Ti on 3/1/2018 at 11:03 PM.

More than just buying a car. They can help you with with anything you need to take care of vehicle..Trust me they do..or come and check it out yourself.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rob tha Best Guy for tha Job

By Kiko17 on 2/8/2018 at 9:49 PM.

When I thought it wasn’t possible to get a car. Rob told me he was 99.9 % sure he could get me the car I wanted in a timely manner. And thats just what he did!!!! He didn’t stop there, he made sure I had 4 brand new tires to secure the deal!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love!!

By Kim96 on 1/17/2018 at 8:42 PM.

Rob has gone above and beyond helping my husband and I! Not only did he help us get the car we wanted but he took his time to help us recover our credit. I %100 reccomend these guys!! 😁

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional

By Chaneka25 on 12/18/2017 at 8:32 PM.

This was a very great experience for me getting my first new vehicle rob was very professional and made me feel peaceful about buying a suv from not only do they sell cars they help you work on your credit that opens doors for other opportunities I would definitely recommend coming to Shore Drive Auto World you want regret it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Masonoom on 11/19/2017 at 12:12 AM.

I had a great experience at this dealership robert is very excellent he fully explained every step of the purchase i would definitely purchase another car from this dealer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I felt Like part of the family

By Dannydamanny on 11/16/2017 at 5:07 AM.

This is a gem of a dealership. I not Only needed help with finding the right car but I don’t have the best credit either. Not only did Rob get me in the vehicle I actually Wanted, he was also able to get me approved at a lower apr than anywhere else. His process was 100% transparent, fast and I was Treated like an actual human being, not just another another car deal. I would Definitely recommend this place.

I would recommend this dealer.