Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.9  
Overall Experience
4.4  
Price
4.6  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Very Good!

By Meyermj on 10/27/2018 at 2:13 PM. Helped by Matt, Mitch, Annette.

Matt, Mitch, and Annette were very professional and helpful in the process of buying a car. I'd recommend them to any friend or family member.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Ashcupp on 10/28/2018 at 12:16 AM. Helped by Matt Mullins.

Matt Mullins worked tirelessly until he found the deal we were looking for...thanks to him and his team for making our purchase happen! Drove away in exactly we came for...took some time n working together in an effort but we were pleased when we left the lot

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great car buying experience with no haggling!

By Shannon18 on 8/26/2018 at 2:03 PM. Helped by Scott Givens.

This car buying experience was very easy. No sharks, no haggling, just simple test drive, paper work and out the door! I traded in another vehicle and the entire process was very simple and easy.

I would recommend this dealer.

Overall Rating

2.3  

3   Customer Service
4   Friendliness
1   Overall Experience
1   Price

Not honoring their advertised price

By Pitufo16 on 7/11/2018 at 1:18 PM. Helped by Zach Maples.

I saw a vehicle I liked online at an advertised price and took a picture of the price, so I got in contact with their online chat employee and she confirmed that the vehicle was available and even gave me the same price that was online so she was going to transfer me over to a sales person to get the process started. They called me and inmediately wanted me to do the credit app but could not give me a straight answer on the price and said they would get back with me, they never called so I called hours later and they wanted $4,000 more that the advertised price while blaming their marketing department and did not want to honor the price from a mistake that was made by them. Its a sorry way to do business in my opinion.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new car

By Taybayzo1 on 5/28/2018 at 1:34 PM. Helped by Salesman John Wrinkle.

We just bought a 2018 Taurus great experience! From the minute we walked in we were greeted with friendly smiling faces. Our salesman Mr. Jonh Wrinkle was very knowledgeable and patience he helped us decide on the best vehicle for our needs. We got a great deal with incentives and great financing rates! My husband and I are bought retired from Ford so we are knowledgeable about Ford and we would both recommend you go see John Wrinkle if your looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service before and after purchase!

By Mari on 5/24/2018 at 7:45 PM. Helped by Mr. Gentry.

Treated fair before our purchase of our brand new 2015 Ford Pick up, and almost 3 years after still get beyond and above great service on our F150 Pick up Truck!! I recommend them! You are not forgotten like most will do and because your not youbwill return to purchase another and recommend that your friends and family do! Check them out before driving and searching!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and people.

By bass master28 on 3/18/2018 at 8:09 PM. Helped by John Wrinkle.

Purchased 2 vehicle's here. Never had a problem with getting service and the saleman John Wrinkle was very polite and took time to help us!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They had the perfect car for me!

By EWM NC on 2/24/2018 at 12:38 PM. Helped by John Wrinkle.

I drove 2.5 hours to Short Redmond because they had the exact car I wanted. Since I told them when I would arrive, they had the car clean and out front waiting for me. They treated me well and had me back on the road in my new car in no time. I will be back when I need a new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Shannon Blackwell on 1/26/2018 at 5:34 PM. Helped by Scott.

Really nice and helpful with finding what we wanted at the price we needed. Didnt give us the run round gave a good deal on our trade and gave us a deal on a newer vehicle for our family.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

disappointed

By robert on 10/1/2017 at 11:30 AM. Helped by Mitch.

Mitch promised us a small bottle of touch up paint to take care of door dent. Did not receive it when we picked up the 2016 Edge. He promised to mail it and never did. Very disappointed!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest purchase process ever

By Got r done on 8/7/2017 at 5:32 PM. Helped by Travis Capps.

Valued my time as a consumer, said what I wanted, and got it. Nice people. Excellent selection and pricing. Shout out to Travis Capps; thx

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great to do business with.

By Johnny Green on 7/3/2017 at 11:11 PM. Helped by Jacob Marlow.

The sale staff were very professional, friendly, and excellent to do business with. I highly recommend them and will continue to be a repeat customer in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Easy and quick transaction

By Carl Griffis on 6/27/2017 at 5:24 PM. Helped by Mitch Elliot.

Recently bought a 2015 limited edition Mustang 50 year anniversary car. Mitch, the salesman, was easy to work with and we quickly made a deal. Car was priced very competitively and was in new car condition. I would recommend this dealership to anyone.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Lies to set an appointment

By Phil Howard on 9/20/2016 at 3:54 PM. Helped by Joseph on phone and Nick Smith.

I was told on the phone by the internet department my trucks value was 15-17 K depending on condition. I drove 2 hours to hear 9K. My truck is rated higher then that on every site.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Joe S on 3/5/2015 at 6:04 PM. Helped by Joe.

I purchased a new Ford Escape for my wife here and it was the easiest process I have ever had. They were able to get me in the ford with little effort and at the payment we needed. Thanks again for all of your help.

I would recommend this dealer.