Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

my truck

By the man on 12/20/2016 at 11:54 PM. Helped by Alley.

Great bunch of people very friendly and helpful. they went above and beyond my Expectation to help my get the truck I wanted and get me the best deal possible Exceptional Staff thank you so much. ALLEY is a Rockstar. thank you. you are the Best.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

A good experience

By Grannyb on 12/9/2016 at 11:59 PM. Helped by Tom.

The whole process of buying my car was relaxed and easy. I had avoided big dealerships in the past due to the pushy salesmen and their agenda for making a sale, but this experience was very different and everyone involved tried to make sure I was comfortable with everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional job----well done

By Nick on 12/7/2016 at 9:46 PM. Helped by Lori in service--- hate to hear she is leaving.

The job was well for the amount of time the truck was there. The service was excellent and hate to hear that Lori in Service Department is leaving.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nothing exceptional

By hawkeye52656 on 10/19/2016 at 7:04 PM. Helped by Lori Brown.

If it's the experience I think it was they reinstalled the glove box which had fallen out. Personally, I think that should not have happened on a year old vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Ryhannahlucas grandma on 9/26/2016 at 1:02 PM. Helped by Receptionist and service.

Love my experience I have had with ShottenkirkThey go above and beyond to make sure you are satisfied They came and picked up my car and brought it back after oil change Customer service is excellent always friendly

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Convenient

By paulpas on 9/13/2016 at 1:41 PM. Helped by Keith, Randy, Lonnie.

Everything was smooth and went without a hitch. The car only had a partial charge and the car wash wasn't showroom quality, but it really didn't matter in the end. I was happy.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Liars and won't stand by their word or anything

By Jbusch83 on 7/16/2016 at 6:03 PM. Helped by Lonnie the GM.

Bought an Acadia with a bad transmission. It took 2 weeks to get fixed. Came back leaking water into and through the headliner. Has bad struts bad brakes and a front seal oil leak as well. Owned this vehicle 5 months. The problems were there when we bought it and was told not.to worry about it. The Gm offered us a trade that would run us almost a hundred more a month for and extra year on the loan......I would never do business at this price of xxxx dealership again.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great to work with

By Tahoeguy on 6/15/2016 at 7:36 PM. Helped by Tara Vincent & Dan Stevens.

The process was very smooth. It was great working with Tara and Dan. Chris and Anthony in the finance office were great!! Lonnie made it a great experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience

By Carman 319 on 5/30/2016 at 2:16 PM. Helped by Jared Steffins.

Went in to just look and test drive a couple of cars and ended up purchasing a vehicle. Wasn't ready to purchase one that day but was influenced into the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ben Sheedy recommendation

By Hcbjh on 5/18/2016 at 2:44 AM. Helped by Ben Sheedy.

A+ visit at your dealership! The only reason I shop at Shottenkirk is because of Ben Sheedy. My family and I have purchased several dozen vehicles from your dealership over the past decade and the only reason we have is because of him. Ben gives exceptional customer service and is extremely knowledgeable.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Quality of Work

Recall fix

By Sherry Stice on 3/22/2016 at 5:16 PM. Helped by Unknown, person came and picked up vehicle and I did not get his name.

The dealership came and picked up my vehicle at my place of employment and delivered it back when the recall fix was completed. This was a service that is appreciated as I would otherwise need to take time off from work to take the vehicle to the dealership and then get a ride to work and picked back up after service is done.

I would recommend this dealer.