Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great experience

By HB on 10/16/2019 at 10:46 AM.

Emilio and Juan are courteous and professional. Have always liked the staff who service the cars as I always had my last car taken care of at Silko. This experience is why I chose to buy my new car at this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Oil change service

By Tilla? on 10/18/2019 at 7:42 PM. Helped by Dino Chou.

I was informed that I needed new rear brakes. My service rep offered me he opportunity to see them for myself which I did. He was knowledgeable and courteous. I scheduled the appointment for this service while I was there and your cashier was very helpful and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent service

By Danv on 10/18/2019 at 4:49 PM.

Came in to pick up a crv or my mother after trying a few on for size realized it would be too big for her. Peter our sales person suggested the Honda HRV which fit her like a glove. I ended up picking up a beautiful used one with low mileage had a great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car purchase

By Kevinwsc55 on 10/17/2019 at 1:51 PM.

evrything was very quick and efficient. We were able to make a deal very quickly. The warranties that we received are great and makes us feel great about or purchase. We will be back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most relaxing car buying experience ever

By Southshoregirl on 10/16/2019 at 8:49 PM.

Trustworthy and transparent .. the waitress at lunch recommended this dealer of all In the area and she was on point. Most relaxing car buying experience I’ve ever had .. nice and smooth, fast, efficient and no tricks/ gimmicks. Everyone there seems like a genuine nice person, can’t say that about any other dealer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Friendly low pressure experience

By Craig on 10/16/2019 at 4:57 PM.

Very low pressure on sale. Everyone was very friendly and worked really hard to get me the car as soon as possible. I would definitely lease again with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine Service

By highmiledriver33 on 10/16/2019 at 4:30 PM.

Excellent reception and delivered as promised. Silko's additional benefits (Lifetime and maintenance program) are a nice bonus. This is my 4th Honda from Silko, they've made it easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Keeping Me Safe on the Road

By Pat on 10/12/2019 at 9:38 PM. Helped by Matthew Litchfield.

The tire pressure alert came on driving on the highway, but when checked at a service station, pressure was OK, so it was the sensor. Was away for most of the month & coming back needed the car for a trip to NH. Got an appt. for next day., all re-calibrated & back on the road within 1 hr.; as well as answering some questions & letting me know when tires may need replacing, with quotes. Windshield looked cleaner too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Joanne on 10/9/2019 at 6:41 PM.

Matt was very professional, and courteous. Explained the kiosk, and what I needed for my car Excellent experience! I would definitely recommend Silko Honda for service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jenn on 10/11/2019 at 6:06 PM.

I had a great experience. There wasn't any pressure. They were very helpful and friendly. They vere very easy to do business with. I would recommend Silko.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Jamie was very helpful and knowledgeable. I wasn’t...

By MadMaddy on 10/10/2019 at 6:34 PM. Helped by Jamie in Service (can’t remember his last name).

Jamie was very helpful and knowledgeable. I wasn’t feeling well that day and my car done very quickly and I was able to be on my way.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Was shopping with my daughter for a used car. There were...

By Jack M on 10/9/2019 at 7:20 PM.

Was shopping with my daughter for a used car. There were two vehicles of the same basic condition at different dealerships. The Silko salesperson provided the best service and good deal. Would shop again.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I needed a dent repaired and Jamie fully explained the...

By Harleyshot56 on 10/9/2019 at 4:31 PM. Helped by Jamie in service 5 stars.

I needed a dent repaired and Jamie fully explained the process and also looked up another issue for me and explained what I needed to do. Excellent service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Silko is the best!

By Chrisv1226 on 10/7/2019 at 1:27 PM. Helped by Peter in Sales.

Silko has a customer for life! I have purchased vehicles from other dealerships and I have had good and bad experiences. I will never buy another vehicle from anywhere else but Silko! They were open and honest in there communication and everyone that I worked with was amazing! Chris, Brooke, Stacey and Pete were all amazing. I love the culture at Silko Honda!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service!

By Happy Pilot Driver on 10/7/2019 at 4:41 PM. Helped by Matt Litchfield.

I accepted my service advisor's recommendation to flush out and replace the old coolant in my CRV. Glad I did! Winter is on the way, and I didn't want to find out the old coolant has lost much of its original potency, as I shivered on the side of some cold road next January or February, waiting for a tow! I always get reliable, honest recommendations that (sometimes) costa few dollars now and potentially save me lots of money later! Thank, Matt!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Model Year Newer

By Wolfy on 10/7/2019 at 12:34 PM.

I have been going to Silko Honda since 2000 when i bought my first Accord , they have always treated me GREAT! in all areas of the dealership. Anytime i have bought a new car they treat you as family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional, and very reasonable!

By EGrainey77 on 10/3/2019 at 6:10 PM.

I've been getting my service done here since I bought my Honda CR-V in 2011. They have always been very courteous and professional. I've had a couple of friends who know about cars look over all my bills from Silko - they all agree, though we find dealers tend to overcharge, this one does not. Their pricing is right in line with what I would pay at any mechanic. Plus, a Honda dealer working on my Honda makes me feel better. They took care of the recalls I have had, and also, give me a full service report on my car. For instance, I know that I will need new tires soon, so I won't be surprised when it happens. I wouldn't go anywhere else!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a very pleasant experience working with Emilio.

By Coffee Regular on 10/3/2019 at 5:14 PM.

The sales staff at Silko were very responsive to our needs and helped us to locate the car we wanted in very short time. Tim also did a great job explaining all of the features of our new Pilot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Error code

By JohnM123 on 10/2/2019 at 8:23 PM. Helped by Alex Mallard.

I pulled up to the service entrance and was brought right in. The repair was made quickly and professionally. The cause of the error code was explained to me and I was out the door. Wouldn’t change a thing.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience purchasing new car

By Mulbie on 10/1/2019 at 8:36 PM.

I had a great experience purchasing my new CRV at Silko. Everyone I dealt with was very professional, helpful and friendly. I came in knowing what I wanted, and the staff worked with me to come up with a good price and a quick transaction. I would highly recommend Silko to others as the whole process was great.

I would recommend this dealer.