Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By 2019 Highlander on 9/6/2019 at 12:23 AM.

Ben Burla was excellent throughout the whole process, from helping us pick out a Highlander to purchasing it. He helped us get our Highlander set up the way my wife wanted it & has been available for several questions after our purchase. We would DEFINITELY buy another Toyota from Ben. Thanks again!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Friendly environment, painless process!

By Kayare on 9/3/2019 at 10:24 PM. Helped by Ben.

Tracy was very knowledgeable and helpful. Staff worked together & supported each other. One of the best car buying experiences! Will definitely visit Silsbee Toyota again! Sales & Service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, fast and excellent service

By Pjdisharoon on 9/3/2019 at 4:11 PM.

I know that the general perception of car shopping can be negative but those days are in the past. Silsbee Toyota made my experience simple and enjoyable. Ben was excellent and the process was very smooth. Also, I’ve been loving my new Highlander. It has definitely exceeded my expectations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my Rav4

By Boo theriot on 9/2/2019 at 10:45 PM.

This is my 3rd Rav 4, the salesperson (Tracy Poland) and the finance person (Tony Vega) were so easy to deal with. They were so polite and friendly, I have recommended this dealership to my family and friends. I would give them a 10 on everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very pleased!

By ktblue on 9/2/2019 at 10:42 PM. Helped by Joe Nallie.

Both Tracy and Tony showed me exactly what was in my price range , without any pressure. Had several choices and found the one I wanted. Left satisfied!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tracy is wonderful. I will recommend her to my friends.

By PaulB on 9/2/2019 at 9:09 PM.

Great dealing with Tracy. Keep up the proffessional experience. I've always been pleased with Silsbee Toyota. Service is good and staff is curtious and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Highlander

By Heather on 8/31/2019 at 10:56 PM.

Great dealership all around. Ben is a great salesman and works with you without pressure. I've bought four vehicles from him and have been happy each time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love the deal I got on my new truck!

By DonnaB on 8/30/2019 at 1:57 PM.

Through out the years I have purchased 3 vehicles from Silsbee Toyota and my parents have purchased two. If you’re needing a new or used vehicle Silsbee Toyota where you need to go to get one! Ask for Tracy Poland and tell her Donna Berger sent you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Silsbee Toyota #1

By Bertha0921 on 8/29/2019 at 3:00 AM.

We had a great car buying experience at Silsbee Toyota. Ben Burla was very friendly, professional & helpful. We purchased a Toyota Highlander and I’m loving my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great was given what we where looking for ..

By Nederland1003$ on 8/27/2019 at 10:56 AM.

Great costumer service .my fav music station country ..fresh donuts .deli coffee great service from every one i will definitely recommend silsbee toyota any day

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By tplumlee on 8/24/2019 at 7:51 PM.

Jason was very thorough and made the purchase a well rounded experience. He explained the features of the car easily to understand and was easy to approach.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Silsbee Toyota is a wonderful place to buy a vehicle!

By Paige on 8/24/2019 at 6:33 PM.

Come down & see Ben Burla. He will go the extra mile to get you what you want! Easy Financing, We were in & out in just a few hours. These guys really are top notch. Thanks Again Sislbee Toyota!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent overall experience!!!

By Buffy on 8/22/2019 at 5:45 PM.

Very friendly and did what they could to get me in my new car... they did an awesome job!! I went in not actually thinking I would leave with the car I’ve been wanting for five years but because of them I did.. Thank Yall soooo much!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This was the best vehicle buying experience ever, no one in.

By SDR64 on 8/14/2019 at 6:09 PM.

Everyone at this establishment was kind courteous and cared about my response. Beverages were offered and the facility was clean. Best car dealership around. I will be a repeat customer..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Quartnee on 8/9/2019 at 9:02 PM.

Absolutely 5 stars! They didn’t have the color I wanted, but got it for me the next day! The entire staff is so amazing and so helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Tracy Poland was fantastic, everyone was wonderful.

By Shick80 on 8/8/2019 at 11:25 PM.

I had a awesome experience with Silsbee Toyota. Tracy Poland was fantastic and everyone was extremely welcoming. I love my SUV and I would highly recommend them to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience!

By HunterBreann on 8/3/2019 at 12:20 AM.

Great experience ! Everyone was very helpful and nice they make sure to take care of you! I Highly recommend them if you’re in the market for a new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tracy was awesome. All the people were wonderful.

By Shick80 on 7/31/2019 at 6:31 PM.

Best place to buy a Toyota. The people were welcoming and friendly. The dealership was clean and the salesperson was excellent. I recommend them to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I Love my new Toyota!

By Susan on 7/27/2019 at 5:00 PM.

I Love my new Toyota and the wonderful Fast Friendly Service at Silsbee Toyota! Ben was Great! No pressure, just here to help you get what you want!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Hilander

By Cindi255 on 7/24/2019 at 12:38 AM.

Ben was ever so helpful. He helped us so much and I appreciate him so much. He explained everything and we are very satisfied . I love my new Hylander!

I would recommend this dealer.