Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you

By jennifer.nicw on 11/18/2017 at 5:18 PM. Helped by Leon.

Very thorough, was able to get exact vehicle I was hoping for with payment that worked for me. Helped me set up all functions/apps in my car....has called to check in with me multiple times since I purchased to ensure all is going well. Great dealership and very pleased with experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tucson

By jeaniebarclay on 11/16/2017 at 5:22 PM.

Our experience with this dealership was beyond excellent! We were treated well, all questions answered to our satisfaction. We will recommend this dealership to all our friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience

By mjtgm5j on 11/5/2017 at 5:19 PM.

the first sales man that helped us was new and didn't have much knowledge but when we returned another day the young lady that helped us new everything and we bought the car from her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Elantra for granddaughter

By valerievangordon on 11/1/2017 at 4:18 PM.

Had a good experience. Felt my wishes were respected. I was listened to the first time concerning my requests, and did not have to do that back and forth arguing that I so dislike. This is why I came back to this dealership for a 2nd car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Staff and Cars

By admanning on 11/1/2017 at 4:17 PM. Helped by Ian Burns.

Jack Carroll's Hyundai dealership has been my go to for myself as well as my family. We have purchased two cars directly and other family has purchased cars here as well. The staff is awesome and not pushy, They listen to my concerns, wants, and needs and provided the cars to test drive as well as other model options so nothing was hidden. I would recommend to anyone looking for a new or used car to go and check our Jack Carroll's

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By gurganiousanthony on 11/1/2017 at 4:16 PM. Helped by Ian.

I was met early by the salesman and treated extremely fairly. The car is exactly what I wanted, in the color I wanted, at the price I wanted. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By joynicholsonkane on 10/28/2017 at 4:28 PM.

Pleasant experience. I appreciated the lack of pressure and the straight forward pricing. Assuming our future dealings with the service department meet our expectations, I would consider buying another car in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lewis purchase

By beaucassapril on 10/26/2017 at 4:51 PM. Helped by Assistant manager.

It was very easy to to get in and get out in a short amount of time and was able to negotiate a loan apr that was within my budget.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new car

By jmellein on 10/26/2017 at 4:29 PM. Helped by cliff, rich.

Got a great new car at a great price without the hassle of an extended negotiation. Simple and fair, done with a concern for the customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By dcarnevale on 10/26/2017 at 4:19 PM. Helped by Leon Scott.

The customer service experience I had at Jack Carroll was very good. Highly recommend Leon Scott, very friendly, knowledgeable, and not pushy at all. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Many times return customers

By phyllisnewman on 10/25/2017 at 4:20 PM. Helped by Ian.

We have always been happy with the Burlington Hyundai Dealership--and continue going back to purchase our automobiles for our family! We appreciate the family like atmosphere and the willingness of all the employees to help us out!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love their staff!!!

By kristinesawit on 10/25/2017 at 4:18 PM. Helped by David.

Accomodating and friendly staff especially David! He was very patient showing me all the cars I wanted eventhough it was raining and cold! I really had very good experience! Loving my new car!!! All the features it came with is very satisfactory!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By ksstupidboy1 on 10/16/2017 at 4:18 PM. Helped by David.

It was a great experience.will most defiantly return.it was nice having everything explained to me and showed how it worked..people were very nice and thoughtful.finance was extremely helpful .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By coachd45 on 10/13/2017 at 4:35 PM. Helped by Leon Scott and Steve (the finance guy).

Thank you for the great service. It was easy and we felt no pressure. Leon was very helpful and knowledgeable with and about the vehicles we looked at. The finance department was helpful and worked to get us the best financing for us!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Jack Carroll Skagit Hyundai

By ll.crouch on 10/12/2017 at 4:27 PM. Helped by David Ashford.

The price was very fair on my new car, the salesman was very friendly and informative, the dealership was very clean and attractive, very convenient access from the freeway

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best Buying Experience

By lchugh322 on 10/12/2017 at 4:23 PM. Helped by Ian, Don and Steve.

My first new car and I couldn't have asked for a better experience. I was nervous and Ian made me feel welcome and relaxed and answered all of my questions.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Terrific

By phaedra22 on 10/12/2017 at 4:19 PM. Helped by Rachel was very helpful also Cliff was great!.

Sorry Isn't TERRIFIC enough? OK so a num for one simularber of people have admired my car and are thinking of looking for a Hyuandi

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Return customer

By cjhalstead on 10/12/2017 at 4:15 PM.

My first purchase was a 2016 Elantra. Great experience from beginning to end. I traded in this vehicle, low miles, near perfect condition and received an extremely low ball price. I also decided to use my 2007 Tahoe as trade in and again, was given a low ball offer of 4000.00 for a low mileage vehicle with a minor ding, otherwise excellent condition inside and out. I decided to walk away from this dealership. I was quickly offered more for my one year old Elantra and now the Tahoe was increased to 9500. Even if I was offered 13k (Craigslist average) I wouldn't have traded it in at that point. Pretty xxxx shady if you ask me. I settled for an OK price on the Elantra because I needed to upgrade to a bigger, AWD vehicle. Overall my experience wasn't as pleasant as my first purchase. Also, I was misled on Hyundai financing. Found out later, because I specifically asked, the reason I shouldn't pay off my loan too soon was for the dealership benefits, not mine...needless to say I'll be paying off my overpriced auto loan as soon as I receive my loan payment information.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great place to buy a car

By wagenhauser7 on 10/10/2017 at 4:25 PM. Helped by Rachel and Dave A..

A little research of their inventory before arriving helped narrow down our purchase. Also, prices on line were exactly what we were charged. And, a credit for being a retired vet was a nice gesture. We really enjoyed working with Rachel on a previous purchase and though she wasn't in the day we bought this car, she was one of the reasons we came back to this dealership. Dave helped us with this purchase and was good to work with, as well. Knowledgeable, friendly staff and the finance guy was great.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Satisfied with my first new car

By ravenscrimsontears on 10/10/2017 at 4:25 PM. Helped by Ian.

I was nervous about going in but after speaking to Ian in the phone I felt better. I was very pleased with the service. I will definitely recommend.

I would recommend this dealer.