Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Moe is The Man!!!

By AnnieGran on 8/20/2019 at 1:31 AM.

I’v bought 5 cars/trucks from Moe at Sloane Toyota. We live in Drexel Hill and come here for services and purchases. It’s totally worth the trip. Ni games just honest business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New beauty I'd like to call a RAV4.

By April W on 8/16/2019 at 6:32 PM.

A family member recommended Steve to me. I was a little hesitant with the hour long ride to go check out cars I may not even like. I pulled up to the dealership and saw the Toyota I wanted, immediately. 2019, Rav4 in such a beautiful shade of blue. From the moment I walked into the dealership, to the moment I left, I felt very comfortable. I knew Steve had my back through the whole process and would do as much as he could to make me a happy customer. Steve made everything nice and easy for me, while he did all of the hard-work to make sure I'd go home with a great deal and a great car. I've already received so many compliments about my new beauty and am excited for the next few years with my new Toyota. I recommend Steve, and Sloane Toyota to anyone looking for great cars and great customer service! Thanks again Steve! Can't wait to come see a race!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Sales

By ajb on 8/14/2019 at 8:34 PM.

I had a great service with Mohamed O Sid’Ahmed. He was very kind and helpful. He was kind to my two children who were with me during the process of trading in my Toyota Highlander for a new one. He is honest and very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Around

By Drajg13 on 8/12/2019 at 2:44 PM.

Best dealership around! Fast, easy, precise and most of all Friendly! Extremely helpful and easy to work with. Send all my friends and family here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST 4 hour trip we ever made!!

By Trish on 8/11/2019 at 8:42 PM.

We called Sloane Toyota on a certain vehicle we saw on their website. We were transferred to Abe Ettayb. He was very helpful . Answered all our questions and and just really went above and beyond. We really didn’t want to drive 4 hours but he gave us a deal we just couldn’t refuse. When arriving at the dealership he greeted us as we pulled in. The car was exactly as he described. We so appreciated his honesty and integrity. The purchase could not of went smoother. Abe really puts the customer first and just truly wants you to be happy. The whole experience was just great. We couldn’t be happier. Thanks Abe for all your help and great service. It was one of the best buying experiences we ever had. And thanks to James Brooks. We never enjoyed signing paperwork so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mohamed is the best

By Jmgpsu on 8/10/2019 at 9:11 PM.

The buying process was easy and Mohamed is always a pleasure to do business with. Love my new Camry. I’m a repeat customer and wouldn’t dream of going to anyone else to buy a Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service yet again!

By edorris on 8/5/2019 at 11:42 PM.

Mo has helped me with a second car this past weekend. His service is top notch and can say with crtakbth that he has a customer for life! He goes above and beyond to make sure you’re taken care of as a customer; he lets you make a decision comfortably and at your own pace, yet he’s there for every step of the way to ensure you leave the dealership haven made the best decision that makes sense for you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Mdlc16 on 8/3/2019 at 2:07 AM.

Came in and was shown the car we hoped to lease and was given a great deal with excellent customer service. Left the dealership very happy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience with Abe

By Mahdi on 8/3/2019 at 8:30 AM.

My experience was amazing Abe helped me with my choices. He made this experience fun and he was so helpful and knowledgeable. For sure will back again to work with him especially soon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service!!!

By jcorrigan09 on 7/30/2019 at 10:33 PM.

Mohammad went above and beyond finding me the perfect car!!! Fast service. Gives you the best deal right up front so your not having to waste your entire day. Also willing to fight to get you the best deal possible. Car was even upgraded with amenities we didn’t know we would have. Great customer service! Would highly recommend this location.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mohamed is an absolute pleasure to deal with.

By Radu_S on 7/30/2019 at 10:33 PM.

The easiest, quickest car leasing experience. Great car for a car that was quoted $80 more a month a Lancaster Toyota. Would not go anywhere else. Do yourself a favor, call and ask for Mohamed. You will be glad you did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unbelievable experience from start to finish!

By Paa119 on 7/27/2019 at 12:47 AM.

Words cannot express how incredible this experience was! My salesperson..Mohamed O. Sid’Ahmed made us feel completely confident and simply elated with our recent lease. I have leased vehicles of different models and from various dealerships and this by far was the best (and easiest) I have ever experienced! Mohamed definitely puts the customers needs first!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new car

By Ybf0001 on 7/26/2019 at 2:30 AM.

Mohamed is friendly and helpful. He is informative and always trying to give his hands. He is trying to solve problems not only trying to make a deal.

I would recommend this dealer.

Overall Rating

3.4  

5   Customer Service
5   Friendliness
1   Overall Experience
5   Price
1   Quality of Work

Poor communication of information

By sdoulatram on 7/25/2019 at 11:40 PM.

I purchased a Toyota Camry. Signed all paperwork and paid in late early June. I was told I will get the registration (NJ) in mail in 4-6 weeks. Almost 2 months went by and my temporary one is about to expire. No one called me from the dealership office. No follow ups except emails to get good ratings. When I called they said they were missing some information on my paperwork for registration? Impressive. They didn't bother to do the paperwork correctly. Now I have to park the car in the garage until I get my registration. Not sure who to blame. My sales rep or the office? I will leave the rating for the individuals blank so I don't implicate any individuals. But dealership is poorly managed.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best salesman ever!!

By MC_mom on 7/24/2019 at 2:54 PM.

I would highly recommend this dealership and Mohammed!! This was my second time back purchasing a new vehicle and it was just as easy as the first. Mohammed goes above and beyond every time. After a couple years, since my first experience with him, he greeted me and he helped me find yet another perfect car. I feel he always goes that extra mile to make his customers happy! Thanks again Mo!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Smooth experience

By Vasu on 7/23/2019 at 1:03 AM.

It was a nice experience working with Angelo Castelli. Very knowledgable and helpful man. He answered all my questions so patiently and didn't rushed me to make a decision. He gave me enough options and time to think and make my decision. 👍🏾👍🏾👍🏾

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful!

By averylhall on 7/19/2019 at 5:43 PM.

We stopped in to trade in an old car for a new prius, Mohamed O Sid’Ahmed was very helpful in making the financing for this possible!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

They turned a bad experience into a great one

By HappyRAV4owner on 7/20/2019 at 5:46 AM. Helped by Mike Nasrat.

I posted a review a few days ago about a frustrating and unsatisfactory experience with this dealership purchasing a used 2019 RAV4, however today I am writing a new review about the great service I received. Clearly they dropped the ball with my experience but as soon as the sales manager Mike Nasrat got involved he immediately set about to right my experience. They did indeed correct all of the paperwork and get it send over to me and today when I went to the dealership to have the Zurich shield applied they had a very nice sales rep who specializes in tech to take me through all of the systems of the car and taught me how to set everything up. Mike told me that they were very sorry about the missteps in my experience and that if i needed anything else in the future I should call him directly. At least they recognized the situation and took every step to rectify my problems and change my experience. I now have a totally different opinion of this dealership and will continue to use them to service my car. I do really love my new RAV4 especially since I now know about all of the wonderful features.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2019 Rav 4

By Tjp2019 on 7/18/2019 at 1:23 PM.

Salesperson was exceptional. The dealership has treated me well in the past. I have purchased at least 5 cars from them in the past 8 years

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I received the most amazing customer service!

By Kim K. on 7/18/2019 at 10:07 PM.

A friend recommended I see Steve Musser at Sloane Toyota in Malvern to receive outstanding customer service and the best deal on the perfect car for me. I left the dealership feeling completely satisfied with my new RAV4 and the knowledge that I can trust Steve and Sloane Toyota with all of my automotive needs. In addition, their follow up has been wonderful. What a difference amazing customer service makes! I highly recommend Sloane Toyota for a great car buying experience. Kim K.

I would recommend this dealer.