Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.7  
Quality of Work
5  

Dealer Reviews

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Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price

We were happy with lease experience

By Jim BH on 8/5/2019 at 2:38 PM. Helped by David.

Leased a kia Niro ev. David was a good source of information and went over the new car well with us. We had ordered the car from factory.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and positive

By Cab2019# on 7/21/2019 at 8:50 PM. Helped by Sean Peele, David, Jason, Matt, Jim.

Great customer service. Sales representative, Sean Peele did an excellent job explaining the process and provided information on the Kia Niro ev that was helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Duder247 on 5/17/2019 at 6:05 PM. Helped by David Stoll.

David was great to work with. Listened to what I wanted and delivered. I didn’t think there was a anyway for it to happen. Definitely suggest David Stoll at Smith Kia! Wonderful experience!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service as usual.

By Orca6722 on 11/24/2016 at 6:23 PM. Helped by I don't recall.

We came in for an oil change for my 2016 Kia Sorrento and received great service as usual. The rotated my tires and said everything was great. I will always come here and never go back to Performance Kia in Everett WA. Thanks

I would recommend this dealer.

Overall Rating

4.8  

5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Pleasant

By CarChickee on 11/22/2016 at 5:21 AM. Helped by Steve in finance.

Steve in Finance is helpful and friendly every time we come in. He originated our Kia loan at the Burlington store and then in Bellingham We purchased an extended warranty from him. Really rare guy for a financial expert!

I would recommend this dealer.

Overall Rating

2.7  

3   Friendliness
2   Overall Experience
3   Price

Pressure to buy...sales first, then customer.

By chaplainphil on 10/26/2015 at 4:44 PM. Helped by Tim D'Agosta.

I have no doubt this is a good dealership so I will only write from my experience. I won't go through the details. I was short on time but that made no difference...just felt lots of pressure to test drive, then tell them my price range, then get inside the show room, then tell them my price range, then sit down, then tell them my price range and make a deal yet today. That's why they lost the sale..."Let's make a deal," rather than "let's serve you."

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Second vehicle purchase and expect more

By password42 on 8/6/2015 at 11:05 PM.

Tim D'Agosta helped me get my hands on an EV+ What more can I say? Not an easy thing to do right now. He called me the day they were delivered in Whatcom county. I bought it the next day, after test driving it still wrapped in plastic. Tim's always fun to deal with. This is the second vehicle I have bought from him and expect I will be back within a couple years.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Just bought my third car from these guys!

By julie.delaney.1447 on 10/19/2014 at 2:39 PM. Helped by Matt.

Adam, KJ & Matt are great to work with! Came in knowing what I wanted and left with just that in under 2 hours! If you're looking for a new car start and stop here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience one could ask for

By blake.suss on 10/7/2014 at 6:56 PM.

Jason from Smith Kia of Bellingham gave us the best quote of all the dealerships we requested quotes from. Everything was clearly laid out including Invoice and all available incentives that Kia was offering as well as an out the door price with accurate taxes/license/doc fees etc. all included. Even though they did not have the vehicle in the color we wanted on site he was able to get it, secure it, and have it delivered in less than 24 hrs. Now if you're looking for a big flashy show room and a huge lot of cars this might not be the place for you, but if you're looking for no pressure, no haggling, honest, pleasure to do business with kind of guys I would at least give them a look. I don't think you will be disappointed, I know we weren’t.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality People--Quality Vehicles

By taipan787 on 8/4/2014 at 9:46 PM.

Ted Warren was friendly, responsive to my vehicle interests, and was knowledgeable and professional in how he helped me arrive at my vehicle purchase. From the beginning I felt as though he was interested in helping me rather than pushing his sales agenda on me. And once we had found the KIA Soul I wanted Jason Kurtz came along side to facilitate the legal/paperwork end of the transaction. He also was pleasant, helpful, and professional as he guided me through the documentation necessary to purchase a new vehicle. He knew his stuff and made sure I understood what we were doing. I had an excellent overall purchase experience at Smith KIA and am very pleased with how the process went and with my new KIA Soul.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Jerry Mcdaniels is a top quality service manager. He...

By vermel on 12/24/2013 at 12:01 AM.

Jerry Mcdaniels is a top quality service manager. He looks out for all his customers and explains what's wrong or what needs to be done for your car. You can trust Jerry to give the straight story on any car problems and the reasons for costs. And he likes my dog. Could anything be better? Our 2006 Sedona has worked very well for us and Jerry's service department is a tremendous plus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tim D'Agosta is the best I went in just to how much I...

By Jodi68 on 9/11/2013 at 6:57 AM.

Tim D'Agosta is the best I went in just to how much I would have to save for a down payment to get a car and he put me in a Kia Soul the very same day. I have bought a few cars before and have been talked into buying something I really did not want but just settled in the end. But not here Tim put me into exactly what I wanted and at a great price too. Tim is the best he really made me feel welcome and at home I will defiantly recommend him and the car lot to all my friends and others who will listen. They now have me as a customer for life. thanks guys you were the greatest car buying experience I have ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smith Kia of Bellingham offered me better car value than...

By oward01 on 4/24/2013 at 3:06 PM. Helped by Matthew Nichols.

Smith Kia of Bellingham offered me better car value than other Kia dealerships. My used Kia Optima held its value better than any previous car I have owned. The total transaction time from trading in my used Kia to driving out with my new Kia Optima took only 75 minutes. My previous excellent sales experience with Ted Warren coupled with my excellent service experience with Jerry the service manager caused me to return to this dealership to purchase this car. I recommend the 2013 Kia Optima Hybrid and this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My overall experience at Smith KIA of Bellingham was...

By 1optima2 on 4/6/2013 at 10:43 PM.

My overall experience at Smith KIA of Bellingham was great. I was able to enjoy my experience and also felt comfortable through the whole process. My sales person David was very assertive and understanding of my needs in a vehicle. I am pleased with the service I received and very happy with my new optima.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very pleasant seamless transaction, Ted Warren was very...

By davidtondi08 on 3/21/2013 at 10:05 PM.

Very pleasant seamless transaction, Ted Warren was very informative about the product and steered me in the right direction. I leased a Kia Optima Hybrid and am very happy with the vehicle. I had an opportunity to meet other members of the Smith Kia staff, they made me feel comfortable as well. Great dealership. great salesman, great vehicle!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a great experience at Smith Kia of Bellingham. The...

By Brittersj22 on 3/15/2013 at 10:10 PM. Helped by Matthew Nichols.

I had a great experience at Smith Kia of Bellingham. The salesman Matthew was able to work with me until I found a comfortable monthly price for my car loan. I would recommend Smith Kia to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tim helped us pick out the perfect car for our family. He...

By BeccaJones on 12/26/2012 at 7:25 PM.

Tim helped us pick out the perfect car for our family. He was helpful and so nice. I would recommend Tim as well as Smith Kia to everyone I know. Great Job guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This was the best car buying experience ever! I was...

By microsound on 12/15/2012 at 10:47 PM.

This was the best car buying experience ever! I was looking for a new KIA and I went to there dealership and had all my questions answered. Ted my sale person was very kind and honest with me and found the car that fit me best. I will only shop at Smith Kia from now on! I love my CAR!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David was great, and never did we feel pressured during...

By NickyB16 on 11/30/2012 at 11:49 PM.

David was great, and never did we feel pressured during the car buying process. We love our new Soul! This is my second car bought from David and we’ll be back!David went above and beyond to help me with my car buying experience and was very informative and none pushy! I am a customer of smith Kia for life. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kj was easily the best car dealer I have ever dealt with....

By Ancient on 6/7/2012 at 12:45 AM.

Kj was easily the best car dealer I have ever dealt with. Everything went very smooth with very little to no bumps along the way. Kj found the exact kind of car I had been looking around everywhere for. The price was perfect for the miles on the car. Kj worked to get the best deal for me and made sure everything was they way I wanted and the way I needed it to be. I have never had a better experience at all the places I had to visit before I found Kj. It was an easy and smooth experience.

I would recommend this dealer.