Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Out of state buyers.

By Colorado Kids on 1/24/2016 at 11:05 PM. Helped by John Shumaker andDeb Williams.

John Shumaker was professional and willing to negotiate the final sale price and dealer add on's long distance, over the phone and Email.Deb Williams found us financing that we could not match. The used truck we purchased was as nice as described and overall a very positive buyers experience.If we purchase another Chevy we would consider Smoky Jennings Chevrolet. Thanks John and Michelle

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Finding a used truck in good condition....

By BigD54 on 1/17/2016 at 10:56 PM. Helped by John Shumaker and Deb Williams.

I searched for a used duramax for quite a while and stumbled across one at smoky Jennings Chevrolet. Their inventory is big for such a small town atmosphere and the dealership presents itself very well. The staff at smoky Jennings cared about what I was looking for and was no where near the big St. Louis dealers who want to get you in and out as fast as possible. Dealing with smoky Jennings is how buying a vehicle should be and the help from John and Deb made the whole experience very laid back with no pushy sales strategies and over all no B.S. They even let me speak to the recent owner of the vehicle so I could gather all the information I needed to make my decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Finding my rare truck by Old Car guy from Tempe, AZ

By jbehnken on 5/12/2014 at 3:55 PM. Helped by John Shumaker.

I always look for rare vehicles, usually rare options, gear ratio, motor, special packages or options of which few were made. I live in Tempe, Arizona, near Phoenix so there are many dealers but I never seem to find the rare unique one I am looking for. Therefore, I seldom buy a vehicle here in the Phoenix area, I use the internet to browse for the ones I am looking for. This particular vehicle is a 2013 Chevy Silverado 4wd, extended cab, with a 6.2 liter engine, with the max tow package, which gives you the rare 3:73 rear end gear. I only found a few of these trucks in my price range, and little Smoky Jennings Chevrolet in Palmyra, IL., had the truck, and ironically it was twenty miles from where I had just moved my youngest daughter last summer to, Carlinville, IL. I contacted the dealer, John Shumaker was my contact, I asked for more pictures, history on the truck, his opinion on what shade of leather I should change the seats to, and he accommodated all my concerns and questions promptly and the interior leather change turned out great. My wife and I went to visit my daughter a month ago, without my wife knowing, I drove up to the dealer and bought the truck, I like my vehicle purchases to be a surprise, the dealer is shipping the truck to me. Smoky Jennings is now on my list of diamonds in the rough as a dealer I can contact with my next rare search.

I would recommend this dealer.