Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brilliant black ram

By Jr on 9/5/2018 at 10:17 PM. Helped by Jeff.

Great buying experience, Jeff went out of his way to make us happy and comfortable with our purchase of our new to us truck, we could have not asked for any better service, the only thing that breaks my heart is I did not notice the broken grill on this beautiful truck until after the deal was done so that just raised the price from $53,000.00 to $54,000.00 the cost of a new grill and that hurts but other than that what a great place to do business

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

LIED TOO AND ZERO CUSTOMER SERVICE AFTER CHECK WAS CASHED!!

By Ni eve Colorado on 1/25/2017 at 6:15 PM. Helped by nick.

This dealer lied to me about condition of truck on line. I made the mistake of thinking a small town dealership would have integrity. Boy was I wrong!! These crooks sold a truck with oil and coolant leaks. I'm sure they moved the truck before I arrived to conceal the oil on the lot. Understanding it was a used truck I was willing to work with them after finding the issues not disclosed at the time of sale. Although I asked directly if there was anything I would need address when I got home. After being contacted they stalled with the answer to helping with the repairs until the cashiers check cleared. It took less than four days to have a two foot oil stain in my driveway. And then WAS TOLD IT'S YOUR PROBLEM NOW. I WOULD AVOID THIS DEALER, YOU WILL BE LIED TOO!

I would not recommend this dealer.

Overall Rating

3.5  

3   Customer Service
5   Friendliness
4   Overall Experience
2   Price

Salesman Nick, and manager Tony are nice guys. My hubby...

By JENIFERWENIFER on 2/19/2014 at 4:59 AM. Helped by Nick, Tony.

Salesman Nick, and manager Tony are nice guys. My hubby recently bought a truck up there. Nick went out of his way to show us the truck, took us out for a nice drive, and showed us the features. Very nice guy, we really like him. The only room for improvement, is this: We do live about 450 miles from this dealership. My husband showed them an invoice from a local dealer in our area, for $1000 less. However, since we liked Nick, we decided to drive to Lewistown and buy from him anyway. When we showed Tony the invoice, he only dropped $600 off the price, but didn't match or beat the competitor's price. Being that there was A Large holdback anyway, we did travel the long distance, and we did show the competitor's (who was in our local area) invoice in writing, I was hoping that they would at least match the price. We're still hoping they decide to do the right thing and honor that. But otherwise, service was great! They even offered to deliver the car to our area. I just advice everyone to shop around and make sure you get the best price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent! Greeted on the lot as I was driving through....

By fullvolume on 6/7/2012 at 12:02 AM. Helped by Nik Scebba.

Excellent! Greeted on the lot as I was driving through. Nik approached us in a friendly manner, and asked thoughtful questions - He suggested a few vehicles, and we drove a few. The day after, we took one home overnight, and purchased it the next day. Nik was never pushy, and we were so impressed with him we have told many people about our experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I visited this dealership looking for good pre-owned...

By tpierce123 on 2/24/2011 at 10:55 PM. Helped by Vance Dostal.

I visited this dealership looking for good pre-owned truck. When I met Vance he approached me with a fun and laid back demeanor. After having spent time with him looking over the inventory we settled in on a 2006 Dodge Ram 4x4 Diesel. I felt I was I was treated very well and would absolutley recommend everyone I know to Vance and Snowy Mountain Motors. In fact,I was taken back to the service department and introduced to the parts and service manager as well. Long story short I higly recommend Snowy Mountain Motors.

I would recommend this dealer.

Overall Rating

2.2  

3   Customer Service
2   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Worst Experience we have ever had buying a used vehicle....

By rostad12 on 5/27/2010 at 8:31 PM. Helped by Sales, MGR, Finance.

Worst Experience we have ever had buying a used vehicle. The finance manager was very rude and too busy with his "own customer" to take care of us when we arrived. The weather was terrible and they knew we would be there by 3pm and they weren't even ready for us and the truck wasn't ready either. Don't get me wrong we got a good deal on the price.... they must have known already the money that was needed to fix the truck. But I guess that goes to prove "you get what you pay for" sometimes. Definitely not good service with that price! We have had the truck for 23 days and are already having to drop tons of savings into this truck. A 2008 FORD F350 DIESEL. Should have been checked out better by the dealership and we should have been informed of any issues. That way we could have made our decision from there. We called the dealer to see what could be done. They said they have no money for the deal and that basically didn't really care because it was used. I am sorry they feel this way and I do honestly believe that they don't care about customer service!!! I have never felt so cheated in my life and I would not recommend this dealer to anyone! Just remember word of mouth goes a long way!

I would not recommend this dealer.