Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sleaziest Used Car Business Ever!

By Ripped Off on 6/30/2018 at 2:07 PM. Helped by Sommer and other liars.

These people are pure sleaze. Sure the buy here pay here business is sleazy, but these people are at the bottom of the barrel sleazy and criminal. I bought a car, had to pick it up the next day. When I got the car, the Check Engine light was on. Mind you, this is before it even got off the lot. I called to complain later because there was no one there when I picked up the car. I was told that it was my fault because the check engine light wasn't on when I paid for it. Within a week of buying the car, the starter went out. I called them and the owner, Sommer said "It wasn't that way when you bought it." How do you damage a starter within a week of buying it?!? Basically what they do is buy cheap cars rig them up and sell them to people who desperately need something to get around. I had nothing but problems with this car and put a lot of money for repairs, and finally called them to take the car back because the bottom was literally rusting out. The mechanic said that it was as bad as he had ever seen. These people are criminals who will lie, cheat and steal to sell you a dangerous, non-working car. Also, there is no way to make payments except to call, it cannot be done online or set up automatic payments. You have to call and of course, they charge $5 each time for the "privilege" of using a card. On top of which, Sommer the owner and her husband are very rude and talk down to their customers once they hook you in. These people are criminals, liars and thieves. Do not buy a car there unless you want to get ripped off!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Complete Ripoff!

By Jim on 1/13/2017 at 6:02 AM. Helped by Jeff.

I bought a car on 12/23/2016. I paid for the car and picked it up the next day, but no one was there. When I took the car off the lot, the "Check Engine" light was on. I have called about 5 times over the last 2 weeks to about it, the last on Saturday Jan 7, 2017. I told the salesman about it and was told (again) someone from the mechanic dept would call. And again, no one called. I went out to my car today (1/9/2017) and the car will not start. I have had this car for 2 weeks and have put less than 300 miles on it and it will NOT START! I had it towed to the garage and it was the starter, it cost almost $300. to repair. When I called to complain, the woman who answered the phone told me, "If you could afford a new car, you would have gotten one." And I've called about 10 times and they always say someone will get back with me. Make no mistake, these people are liars, thieves and parasites!

I would not recommend this dealer.