Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Jason...Customer For Life! on 2/8/2018 at 1:28 AM.

Buying my new Elantra...was easier than buying a t shirt. My salesman Cameron Hudson was awesome. Before I sat down with him he told me from the beginning that he doesn't hide anything. He gave it to me straight up and he gave me an honest and fair deal. He was very knowledgeable about the Elantra I purchased. He fought to get me a really good deal on the car and he came thru. 0.0% financing...can't ask for much better than that. He helped me thru the entire process. Could not have had a better experience. He has called twice to make sure I am happy with my purchase..and thanks to Cameron Hudson, South Charlotte Hyundai, I cannot recall his name but the Sales Manager was awesome as well, and Hyundai Motors for Financing. Customer for life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greatful client for life

By Harley&wade on 1/27/2018 at 6:33 PM. Helped by Greg masters.

Blessed to have been helped by Mr. Greg and Mr. Ronaldo I have never had such amazing people help during an important time. Blessings are definitely heading your way gentlemen. I can not express my gratitude towards me my son and Michael y'all are amazing people. God bless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING, STRESS FREE EXPERIENCE

By Ksheffi1101 on 1/27/2018 at 4:59 PM. Helped by Qualyn James - Sales.

Qualyn James was very helpful and patient. He helped us sort through all of our options and made the buying process easy and stress free. Everyone was very friendly. I would definitely recommend others to come to South Charlotte Hyundai for their car buying needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Natasha McBryde on 1/23/2018 at 2:57 AM.

I have been looking at trading my car in to get a SUV for years. Anthony knew exactly what I wanted and needed. He was very patient in finding the right deal in which I could afford. Anthony cares about his customers, and he is always available whenever I have any questions or concerns. He works with all customers, no matter what your situation is. If you want honesty, and someone that has your best interest as a top priority, Anthony Peake is the car salesman for you!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Inexcusable customer service and lack of responsibility

By Keira on 1/17/2018 at 7:38 PM. Helped by Service and manager.

Our families car engine was overheating and had to be towed while on a trip to Charlotte, nc. It was towed to this dealership who discovered the issue was due to a recent recall that i wasn’t aware of. They replaced my engine and we’re great and had me in a rental car. Problem comes when i took the car back it Charleston. The car was overheating again so i had to bring it to the Charleston dealership. Upon inspection, it was found that the radiator hose wasn’t connected. The Charleston location fixed it but never checked the engine. As you can assume due to my now writing a review, the engine blew again. Now, my car has been sitting at the Charleston dealership over a week while they fight back and forth of which dealership should pay for the repairs. In the mean time they won’t give me a car and i am borrowing cars for work. This is absurd and needs to be handled better.

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Quality of Work

Terrible Service

By ajfuzy24 on 1/17/2018 at 6:17 PM. Helped by Service Department.

I had my car serviced at this location to replace a recall on an engine. They did not reattach the radiator hose causing my car to later blow a gasket. Now my car is being serviced by the North Charleston, SC location who can't work on the vehicle because South Charlotte will not take ownership and pay for the mistake. My car has been with hyundai for 6days now. I have not been offered a rental or anything.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Awesome Experience

By Carmen G on 1/10/2018 at 11:48 PM.

1st and 2nd choices were gone when I made up my mind. Eric and Derrick found me amazing deal with Greg made it happen. Excited!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

We had such a great experience, we decided to buy 2 cars!

By D&J_R on 1/7/2018 at 7:06 PM.

Like most people, we were not looking forward to the whole process for buying a new car BUT Derrick Harpe and Antonio Grant were exceptional -- so exceptional that we ended up buying two cars! We never felt pressured, they listened to us and they helped us get 2 very good deals. Highly professional and knowledgeable . Great customer service all the way around. We highly recommend South Charlotte Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great all around experience!!

By iPatrick on 12/29/2017 at 2:35 PM.

Hands down this is the best experience I’ve had at a dealership. Great customer service, experienced, friendly and caring. Derrick and “Q” were awesome. My car has been in the shop, they actually came to pick me up, which was about thirty minutes each way. My credit situation was HORRIBLE! They put me in the car and price that worked for me. They didn’t push me one way or another. I could comment so much more!!! Definitely recommend this team!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Linwood on 12/29/2017 at 1:50 PM.

Great service and selection. Antonio Grant was very knowledgeable and responsive but did not apply any sales pressure. I would definitely recommend this dealership to anyone looking for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy process

By saarbogast24 on 12/25/2017 at 5:17 PM.

My experince with Anthony Peake was easy and a very timely manner process I really enjoyed working with him it was a true pleasure. I would come back again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By smassa8559 on 12/24/2017 at 5:19 PM.

Anthony was wonderful just as he has been in the past I know I can count on him to take care of me when ever I need any assistance what so ever he is a great guy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy easy

By barbaraskriloff53 on 12/20/2017 at 5:19 PM.

Was a great experience was simple and easy love the vehicle its been great thanks for all your help with this and your follow up as well

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
4   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Worst experience

By coleba81 on 12/19/2017 at 5:27 PM. Helped by Derrick.

Purchased the car November 17, 2017 and now it is December 18, 2017 and I still do not have a sticker nor a registration for the car. DMV has been working with me and told me to make sure that I carry all my paperwork with me at all times.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car I Ever Bought

By Eric123 on 12/18/2017 at 2:48 PM. Helped by Beau, Karen Ferreira.

The sales manager and the writer for the contract were great. The sales person was extremely knowledgeable. Credit manager worked out a deal that worked best for me. Contract writer was very personable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales Person

By jswante on 12/16/2017 at 5:18 PM. Helped by Mathew White.

Mathew was fantastic! So was dealership, however had one issue in that my Wife did not like the Genesis G80 (too large) and instead of unwinding the deal (we returned it in less that 24 hours) so we could wait for the G70, we were required to transfer to the Sonata. In the end we got the limited turbo sport, and they worked with us to give the best price possible, and is a great car but I do have to have that on record as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience

By domenicmusco on 12/15/2017 at 5:19 PM.

Duane and the south Charlotte Hyundai team were excellent to work with. We spent time exploring options and comparing those to the needs of my family. At no point did I feel pressured or confused, the entire experience was comfortable and friendly. We got a great vehicle at a great price bad came away extremely satisfied with our experience at this location.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Overall Experience
4   Price
5   Quality of Work

My Experience

By jeriannbullock on 12/13/2017 at 5:21 PM. Helped by Matt.

Matt was awesome! Best salesman I have encountered in a long time. He was thorough, courteous, and timely. Completely professional, and not pushy. I was totally comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place!

By kiarrasaray on 12/13/2017 at 5:19 PM.

Cam helped me a huge deal! I am very satisfied with my experience. I love my new car and I will definitely recommend this place to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ed's Puchase

By els47 on 12/13/2017 at 5:18 PM. Helped by Matt White.

From the time I arrived at the dealership till I took the car home, I felt like I was someone special. This car is the best driving machine I have ever owned. Thank you South Charlotte Genesis for making me a happy man.

I would recommend this dealer.