Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hassle free

By Patrick92 on 7/12/2019 at 11:51 PM.

Andrey was very professional and helpful throughout the whole process. Everything was upfront with no surprises and I never felt rushed into buying a car from them. I was able to practice taking the top up and down on my Jeep a few times and get tips on how to do it easier. Highly recommend this dealership and seeing Andrey for what you need.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding!

By CHARMA.HOLMES on 7/12/2019 at 9:13 PM.

I thoroughly enjoyed my experience with Andrey! He took the the time to thoroughly explain every last Jeep Wrangler model to myself and my family. He really cares and is a man of his word! Southern Jeep really has a genuine sales person!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great help

By JeepFan10 on 7/12/2019 at 4:26 PM.

Ricky was awesome in helping me with the purchase. Was able to answer all my questions and helped me understand all of my options. Even had some fun in the process. Thanks Ricky

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I've had.

By nortonchr on 7/11/2019 at 1:02 AM.

I walked in with an unusual situation and a lot more negative equity than I was comfortable with in my trade. Kevin Jones took the time to work out the deal I was comfortable with. He managed to essentially make the negative equity disappear. I've bought ten vehicles over the years and have never had an experience that was as comfortable and stress free as this. I left with a brand new Chrysler Pacifica that my kids and wife love! Thanks again Kevin! I'll be back when its time for me to get into a new truck. Every person I spoke with, additional protection(Alex) and the finance manager, was courteous and not at all pushy. If you're in the market for a Chrysler, Jeep, or Ram you must go see Kevin Jones and the team at Southern Chrysler Jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with purchasing a new vehicle

By amcdonjr on 7/9/2019 at 5:05 PM. Helped by Alex Tolleson, Mike Casisa.

If anyone out there is looking for a fantastic group of people to purchase a Jeep product Southern Jeep in Chesapeake off of Military Highway is the place to go. Salesman Eddie McIntosh is the man to see and let him take care of you with the White Glove treatment. I am 75 years old and never been treated like Eddie treated me. Fantastic job Eddie, you have made a friend for life. The entire staff, from Alex the delivery coordinator to Mike. Cassia the finance guru, the experience was smooth and flawless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle

By KLINGKORY on 7/8/2019 at 4:17 PM.

The staff was very knowledgable and were able to answer all of my questions. It was my first time buying a new vehicle but they helped me feel at ease of the process

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By Heather Turner on 7/8/2019 at 3:23 PM.

Exceptional salesman! Mr. Kevin is extremely knowledgeable and easy to talk to. I initially came into the dealership looking to purchase a vehicle one month from now but came back the same day to make a purchase. He greeted me with the same enthusiasm that he had earlier in the day. I appreciate his professional demeanor even when we had communication failures during a storm; he continued to fax and email the other parties until everything was squared away and the sale was made. He even went as far as setting up my safety locks, pairing my phone to the truck and explaining all the gadgets that came with this truck. I would definitely seek him out for any further purchases made with this company. Thanks again Mr. Kevin!!!! -Heather Turner

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience in purchasing new Jeep

By KELSEY GRICE on 7/7/2019 at 2:08 PM.

I really wanted a Jeep Wrangler, but my previous experience with purchase of a Jeep at a different Jeep dealership was so disastrous that I kept talking myself out of this. My experience buying European cars has always been super (as far as buying a car can be a super experience), Jeep experience the worst. So Saturday we set out to test drive the five cars I had narrowed my search down to, and still the Wrangler was on it, and it was the fourth car we test drove that day. We entered the showroom and immediately met Kevin Jones, who won us over with his all encompassing knowledge of the Jeep product line. We quickly narrowed down what we wanted and began searching to see if the Jeep we dreamed of could be located. We decided to think it over that night, and returned next morning to finalize the deal. Kevin Jones was excellent, and he turned around what we previously thought about Jeep dealers, and we love the car! Thank you Kevin! Hope the service turns out to be as good as he says!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By AJNNP on 7/7/2019 at 3:20 AM.

It took a little longer than expected but it was great car he listened to my needs in a new car I test drove many cars

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Review

By RRONEWMN on 7/6/2019 at 11:13 AM. Helped by Dusty.

Salesman Dusty was exceptional as was person who helped with deal. I was happy until I met with Finance person, felt very uncomfortable & bullied, though I understand he had to push his agenda, just wish he would’ve respected that I declined in the beginning of our conversation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By ray on 7/1/2019 at 4:28 PM.

I've bought many cars but this was my 1st good exp w/car dealership. They had the car ready for me, no game playing, very knowledgeable. Everyone was great!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Loveman on 7/3/2019 at 8:36 PM. Helped by Tony with warrantee and contract.

Repeat customer so that should say it all I did not think Service could be better than the first time but it was I am very please with the service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome staff to work with!

By MUSICSINGS2003 on 7/3/2019 at 4:26 PM. Helped by Tony, Allison, and Chasity.

The staff was awesome to work with and the sales process was efficient and conducted with ease! The staff was also knowledgeable and patient during the sales process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall good experience.

By BLADES5374 on 7/2/2019 at 9:51 PM.

Good overall experience, overall sale took a little long due to choke points at the accessory manager and finance manager and 6 other customers. Like the 24 hr test drive. Donnell was very good and needs an office not at the bottom of the steps.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great sales team

By RHP1956 on 7/2/2019 at 11:49 AM.

Eddie is great to work with , very knowledgeable about the vehicle and patient while making decisions on the vehicle choices. Cheryl was very slow getting information and almost lost the sale. Thanks again

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Ok took way to long

By PAPCOCECIL on 7/2/2019 at 11:44 AM.

They did not detail the truck before delivering it didn't even offer said all the detail guys were to busy. Yea when I went to the lounge to get a drink the detail guys were in there chilling yes they were busy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FIRST CAR PURCHASE

By jeepgirl on 7/1/2019 at 6:23 PM. Helped by Chasity Plum-- she was so helpful and nice!.

This was my first time purchasing a car and i was very hesitant about it, but the whole process was easy, fast and not stressful. Eddie was polite and answered all questions we had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience at Southern!

By RBUCCINI on 7/1/2019 at 3:21 PM.

Thank you Southern Chrysler Jeep Greenbrier team for your attention to detail and ease of purchasing my new Grand Cherokee. You made the process pleasurable.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Good quality

By Nickmoreno210 on 6/30/2019 at 3:59 PM. Helped by Kevin jones.

Dealership is well maintained and my representative is very Understandable. Would be better to have more options for the lower trims for the grand Cherokee.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

4th New Jeep Purchased!!

By Zippier on 6/30/2019 at 8:28 PM. Helped by Allison and Tony.

This is the 4th new Jeep I have bought from this dealership! Bill Womble, our salesman, was professional, knowledgeable, patient and easy-going. Sales, finance, management and service departments are all exceptional! Wonderful stress-free experience.

I would recommend this dealer.