Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful

By AWAYNEC58 on 7/18/2019 at 6:43 PM.

The sales staff worked with in order to get me the best deal that allowed me to purchase a new Wrangler. Shoutout to my man Troy for going above and beyond to assist me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Jeep purchase

By MELANIESUZZI15 on 7/17/2019 at 7:40 PM.

This was my second car from this dealership. They are very prompt and helpful and I will probably buy my next car there as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kevin Lovell

By ERINEC1 on 7/17/2019 at 3:37 PM.

I can’t thank Kevin and his team enough for everything they did for me. The service I received was above and beyond what a normal dealership will do. I purchased my 2nd vehicle from them this past weekend and I couldn’t be happier with the process. Kevin treated me like family. I never doubted his guidance or suggestions. I traveled from Richmond to Norfolk to purchase my new Jeep passing dealerships along the way that were much closer. I didn’t mind because I knew they had my best interest in mind. I will be a Southern client for life! Thanks guys!!! See y’all soon :)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Love my summitt!!

By JBOYD0907 on 7/16/2019 at 9:03 PM.

Southern has the best salesman JR Stanton and the best services packages consisting of a lot of free services. 2nd Jeep and loved them. Thanks JR and Southern.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rueben was great

By Gregory on 7/16/2019 at 2:03 PM.

Great experience. No hassles . I have bought over 10 cars from this dealership as far back when it was tidewater dodge . Thanks to Rueben for his help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new Jeep!!

By AMERY.THURMAN on 7/12/2019 at 8:46 PM.

Kevin, Kate & Alex made this the best car buying experience I’ve ever had! Will definitely recommend Southern to everyone in the hunt for a new car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Look for used, walked out new

By BUCKRUTZ75 on 7/11/2019 at 6:34 PM.

Spent day looking for used jeep..stoped by southern airport locarion.my man sean told me.if i had 15 min why i be better to go another route..i so glad i did sean got me a cheaper monthly payment on a new jeep than i would had on a used one..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love shopping with Southern!!!

By strumdm on 7/5/2019 at 7:28 PM. Helped by Mark Baillio.

I have been watching the trucks every month on the lot and today Reubin and staff sold me a Long Horn and gave me fair market value on my 2016 Ram. Always professional and clean lot. I am a returning loyal customer and everytime I shop here they never disappoint!!!! Thank You for always sitting the bar higher!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very Happy Repeat Customer!

By G5DRVR559 on 7/5/2019 at 2:35 PM. Helped by Eddie McIntosh at Greenbrier location. Delivery coordinator Oksana Brand and Katie were excellent, very knowledgeable..

Purchasing our 2019 Jeep Wrangler was a wonderful experience. Both Eddie Mac and Cale Spafford are excellent salesmen, I will recommend Southern to my friends and business associates. Everyone at the dealership are extremely professional, courteous and very friendly .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome delivery and sale

By Michael C on 7/4/2019 at 9:47 PM. Helped by Mark our finance manager!.

Thank you so much Mr J.R. Staton, this is my 5th vehicle we have bought from this dealership and delivery, service, and anything that is a problem is corrected on the spot. I have told family and friends to come and get the same service I received. If I could give my salesman J.R. 100 for service and delivery I definitely would Thanks so much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By KPREKOPA on 7/4/2019 at 12:32 AM.

Great job and easy to get a good price. Worked out great when I picked up the truck and looked perfect. Nice job by all.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
2   Price
5   Quality of Work

Very pleseant.

By KCARRILL0 on 7/3/2019 at 12:45 PM. Helped by Sterrick Frasier.

I was very pleased with the level of exceptional customer service, although I did not end up with the car initially intended, I absolutely love the car I ended up wit! The salesman was superb, I will definitely recommend this dealership and specifically, Mr. Sterrick Frasier, he makes you feel more like family than just a customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By CLC1329 on 7/3/2019 at 9:00 AM.

Reubin and his team were great. I had a great experience. Reubin and his team were all friendly, knowledgeable, quick to respond and very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best

By TSOLOBEFREE on 7/2/2019 at 8:28 PM.

This is the best car dealership I have ever dealt with they are knowledgeable about their cars very welcoming they make you feel like you're a part of a family when buying a car from them you really can't beat the value of getting quality vehicles with Free oil changes and state inspections for Life along with MANY more perks. I brought a 2016 Chrysler 200S from them and So far I am LOVING it and with their extended warranty I am at Peace knowing I am covered if anything does go wrong I HIGHLY Recommend checking this place out for your next car purchase

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great Sales Manager, Shaky Salesman

By KGOLDEN2986 on 7/2/2019 at 4:36 PM. Helped by Clayt Hennessee.

My experience with my particular salesman was not great. I knew what vehicle i was interested in so he did not have to do much. First we had to ride to multiple different lots to find the car in question. After finding it and deciding to apply, I found out i did not qualify. He did not attempt to get me into another vehicle even with my communicating two other vehicles I was interested in. He was forgetful and his communication was not up to par. I could tell he felt I would not be approved for another vehicle and just pushed me to the side. I decided to make another trip up to the dealership and ended up speaking wit Clayt Hennessee, the sales manager. He was excellent and changed my whole experience around. He was about to work out my deal the very next day for the 2nd vehicle I was interested in. If i had not taken the time to go speak with him, I would still be without a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn’t have found a better Dealership.

By sshaw3443 on 7/2/2019 at 4:04 PM.

Branden Roney and his team hooked me up with the truck of my dreams ! Great pricing , great people and an over all great experience! The kindness of the employees make you feel at home and well worth my 4 hour drive to pick up my truck ! Thank you Southern Driving Dealership !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sherrick was great!

By MARIAVONKRUGER on 7/2/2019 at 3:06 PM. Helped by Frank Staicer, Sherrick.

Working with Sherrick was great. He wasn’t pushy and was extremely patient with everything. I will definitely be referring my friends and family to Sherrick for any new or used car purchases.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Satisfied

By DCBUILDINGINC on 6/29/2019 at 7:56 PM. Helped by JoJo Spence, Clayton (manager used cars).

Overall very happy with the sales person Jo Jo Spence, used car manager and service dept. Some initial issues with the truck I purchased but all efforts were made to rectify issues and other that travel and time none of it at my expense. The fact that I live on the Easternshore made it a tad inconvenient but there was always a loaner car waiting. I would certainly shop for another vehicle at Southern be it new or used. Thank you, Dave Charlton 2018 Ram 2500

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I like the Jeep truck

By SRFJR1986 on 6/28/2019 at 5:47 PM.

The people where great and nice as well being helpful to . Thanks again for the Great service and getting me in to the new vehicle .

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
4   Friendliness
3   Overall Experience
3   Price
2   Quality of Work

Laid back but unprofessional

By GREGRY89 on 6/28/2019 at 4:15 PM. Helped by Jo-jo and frank.

People are really nice. No high pressure sales. However, lack of communication, the run around was evident, confusion on personal items, and clerical mistakes that didnt make the experience what you would think it should be. Too many Indians and not enough chiefs. Salesman wanted to pass me off to others who had no idea what was going on. Good luck.

I would not recommend this dealer.