Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

3.8  

5   Customer Service
5   Friendliness
2   Overall Experience
2   Price
5   Quality of Work

Tune up

By AMSCPHILLRET on 7/22/2018 at 9:01 PM. Helped by Glenn Farless is who I always deal with. He’s great at his job..

Paid $508.00 for a tuneup on my 2000 Durango. Replaced spark plugs, spark plug wires, distributed cap and rotor button. I felt like this was an excessive amount for this service. They have always treated me fairly. Service has always been good for both of my vehicles. The people that work there are very professional and courteous in every way. I just fell that I was overcharged for this service. $508.00 is too much for a tuneup.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT JOB.

By Mattg2572 on 7/22/2018 at 1:39 PM.

Sean is the man very energetic and doing everything he can to help is customers. The dealership treated me as if I was family not a customer. GREAT JOB SOUTHER DODGE.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service

By GDAYMATEUS on 7/20/2018 at 9:44 PM. Helped by Nancy Showers.

Service was completed on schedule with everything taken care of. Personnel were friendly and thanked me for choosing Southern . All Fluids were topped off. See you all next service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By darryls12 on 7/20/2018 at 4:12 PM. Helped by Samuel Vanderslice.

Dropped my car off utilizing the overnight drop off to get a headlight replaced and they had it done quickly the next day. The staff had excellent customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch dealership

By CWHITE14 on 7/20/2018 at 3:26 PM. Helped by Eddie Mac.

Very simple and fast buying experience dealing with professionals that were not pushy at all. I would definitely recommend this dealership to anyone looking for great experience.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Jamila Braxton

By Deescar on 7/20/2018 at 3:20 PM.

Was very knowledgeable and helpful in finding a vehicle that suited my needs...l would recommend her as a sale rep to friends and family without hesitation. ..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

rough start beyond local control contacted employee quit

By GPTEENEY on 7/20/2018 at 2:33 PM.

All good financial less than 30 minutes but if you keep customer more than 8 hours you should offer lunch how do you loose keys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By bluedodge3500 on 7/20/2018 at 1:32 AM.

I have been using them for a couple of years and have always done me right. I tell everyone I know to use them, they are great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sam is always great to work with

By HAMPTONJETSKI on 7/19/2018 at 3:35 PM.

Sam is always very professional and quickly gets my vehicle in for service. The service is always top notch from check in to checkout. Ive been a customer for years and will keep coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A day at the dealership

By JANETINPUNGO on 7/18/2018 at 8:26 PM. Helped by Glenn.

It is always a pleasant experience when I bring in my car for service. Everyone is very friendly and helpful. It does take a while but it is worth the wait to know they are taking good care of my vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By RSF33 on 7/18/2018 at 6:18 PM. Helped by Amanda Kelly.

All around great people and great service. I don't need 25 words to Express how good this place is and how good the people treat you. Just 1, fantastic.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall and State Inspection

By BR1549 on 7/18/2018 at 3:13 PM.

As always, Sam was very helpful and made my visit quick and painless. Since my vehicle had a recall I was provided a free rental vehicle. I always receive top notch service when visiting Southern.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

JEEP GIRL FOR LIFE

By NEWBQUILTER on 7/18/2018 at 1:13 PM.

This is the second jeep i bought in less then a month. I came back for my daughter because i has such a great experience with my purchase

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A great purchase for a first time car buter

By Roylyonesse on 7/18/2018 at 11:03 AM.

The woman who helped me was fantastic. I found the Dodge Charger I was wanting. I wasn’t leaving with a car unless I was able to get somewhere in the realm of 3-4% interest with a great warranty. I got exactly that. They were strait up, no smoke and mirrors. The only complaint I had was when it rained a few days later my wipers fell apart but I’m going to assume that was from sitting in the lot for so long and it was a simple fix. Otherwise, I highly recommend this dealership for any first time buyers and military alike. I’m very happy with my car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Dodge Experience

By CITADEL_NAVY on 7/17/2018 at 8:29 PM.

Great from beginning to end. Antar was awesome. Very pleased with the quality of his service, attention to my neeeds and knowledge about the brand.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honesty and integrity

By SVIRGINIABEACH7 on 7/16/2018 at 9:05 PM.

It’s good to know that people listen to customers needs. There were two other people I think one is Alexandria and the other Joe. All of them made me feel welcome and at ease of the situation that I had going on previous sales person Ruben Houston He needs to take notes from these individual. It’s not always about the sale I may not even be able to buy a car but the way you make me feel I might let my friends know and family know that can’t afford to get a car hey go see the sales person.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By MLIPIEKO on 7/16/2018 at 4:09 PM. Helped by Unknown.

Friendly service , done on time. I would recommend them . I liked the hours they are open it allows to drop off early and pick up late .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Express Service

By pdqh2014 on 7/16/2018 at 3:48 PM. Helped by Tim Fridell.

Come here for service - deliberately drive by other service centers & dealerships. I have come to expect nothing less than exceptional service from Southern. Quick and timely service; also gave recommendations on upcoming services required. Overall good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tire repair

By DSTZLEWIS on 7/16/2018 at 3:14 PM.

The team was fast and curtious and got me back on the road. I appreciate the level of service and always feel like one of the family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience I’ve had

By Courtney on 7/14/2018 at 9:21 PM.

From the moment I came in Josh was super helpful and answered all of the questions I had. He is by far the best car salesman I have worked with. He made the process of purchasing my car easy and simple on my end. Definetly a 10/10 and would recommend to anyone!

I would recommend this dealer.