Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

OUTSTANDING SERVICE AS USUAL

By NASLLVP on 10/22/2018 at 5:17 PM. Helped by SAM V. TODD R..

I BROUGHT IT IN FOR A ROUTINE OIL CHANGE, GREAT TIMING, VERY LITTLE WAIT TIME, I HAVE ALWAYS HAD EXCELLENT SERVICE HERE AT SOUTHERN DODGE.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy Jeep shopping with Cale!

By allcatlover2015 on 10/21/2018 at 12:33 AM.

Our 2nd Jeep shopping experience @ this location was just as awesome as our first one!!! Cale is a very patient sales associate. We would highly recommend him to family & friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesomely pleasant experience!!!

By ROME305 on 10/19/2018 at 10:17 PM.

I have to admit when I first walked in I was skeptical about the dealership. However, the staff was super friendly and helpful. Josh Jensen, my salesman was nothing but extraordinary. He was patient and diligent in his work. My shopping experience was great and I think I will be a customer for life or at least as long as I'm living in the area. Nothing but 10 stars for Josh!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service care

By ROV178 on 10/19/2018 at 5:47 PM.

I received outstanding service care from the customer service desk to the technicians. They knew what I needed done and the work was completed quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By DJCOOPER05 on 10/19/2018 at 3:46 PM.

Always great service, even if very busy. My service center for my auto. Nothing more to add at this time and out of words for my review.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Recall, brakes, oil change

By Dallascowboyfan on 10/19/2018 at 3:42 PM.

They did a good job we were very pleased with the quality of work. We were pretty impressed with the helpfullness of the staff. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome and Easy

By JASON328928 on 10/19/2018 at 3:23 PM. Helped by Joe.

It was a nice experience to buy a new car. Already bought two from here and will buy more on the future. Great job to All.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Customer Service

By navywife4601 on 10/18/2018 at 4:35 PM. Helped by Amanda.

I love Southern Chrysler Dodge Jeep & Ram! I always get the best customer service here! From Amanda’s smiling face to the techs who service my vehicle to the cashiers who check me out! They are an amazing group of people! This time I had a nail in my tire and they got my car in right away and had it fixed within 45 minutes! I love this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By SEBREE01 on 10/18/2018 at 2:02 PM.

Short wait time, details on car problems oil change nice wait area good coffee clean bathroom that smells good no line to check out,good overall experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great

By SHANIYASLADE98 on 10/17/2018 at 11:32 PM.

Customer service was great! Everyone was friendly always had a smile on their face ! Josh did an amazing job! Very reliable and honest!! Will definitely recommend him to anyone!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Truck purchase

By winston333 on 10/17/2018 at 5:28 PM.

Sales person was not pushy and no pressure to purshase. Just allowed us to look and ask questions. Ultimately purchased truck from them versus another dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Performed my service in a reasonable amount of time

By VINCE18 on 10/17/2018 at 4:41 PM.

I had purchased my new vehicle the night before and the service center had already closed and I was asked to come in the next day to have the service dept. check everything out. I showed up, and the service dept. did their thing. No hassles, no problems, no issues.

I would recommend this dealer.

Overall Rating

2.8  

3   Customer Service
5   Friendliness
4   Overall Experience
1   Price
1   Quality of Work

Keep breaking things

By papaw1129 on 10/17/2018 at 4:15 PM. Helped by Mike Service Manager and Nancy advisor.

The service manager and advisers are awesome, "BUT" the last three times I've had my vehicle in for service and repairs, I've noticed thing's being broke when returned, the plastic back to the passenger seat, the running boards has a piece pulled up, and the glovebox plastic stops are broke off, when I brought it to the service Managers attention, the technician lied and claimed he didn't get in the glovebox, and knows nothing about the seat back...the battery is under the passenger seat and the cabin air filter is behind the glovebox, so how was the battery and air filter checked without touching the seat or glovebox...the technician lied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top-Notch Experience

By KEVINSTERLING9395 on 10/17/2018 at 4:03 PM.

Great experience, friendly, knowledgeable, and helpful. The entire process was smooth and I felt I was treated very fair. I will be back, I have found a new dealership to do business with.

I would recommend this dealer.

Overall Rating

3.6  

3   Customer Service
3   Friendliness
3   Overall Experience
4   Price
5   Quality of Work

Pretty Good BUT......

By Foedot on 10/16/2018 at 5:40 PM. Helped by Newer gentleman but forgot his name..

The service was good but the staff acts like they do not want your business some times. They can’t do certain things after 2:00pm.

I would recommend this dealer.

Overall Rating

2.6  

1   Customer Service
2   Friendliness
3   Overall Experience
5   Price
2   Quality of Work

Still waiting

By JIMMYGALLAHAN on 10/15/2018 at 11:07 PM. Helped by Sam Vanderslice.

So I have been a Southern customer for a few years now. I am on my second Jeep and my third Southern vehicle and this was by far my worst experience. I had my current 2017 Jeep Wrangler in for an oil change and inspection. I also wanted my front carpet looked at because it was coming up and was starting to be an issue. This is the third time I have had my vehicle looked at for this reason in the last year and a half. I was told by the service advisor Sam, that everything is good and no issues. Well when I look at my service ticket it states that the reason behind my carpet coming up is abuse. When I tried to ask Sam he said that is what the service manager told him to put on the ticket. Well I have tried for 2 days to get a hold of Shawn Elza, to no avail. All I wanted the dealership to do is to talk to me so I can understand why I was told I abused my vehicle when it has been an issue since I have purchased the vehicle. I have normally recommended this dealership for many years and very rarely have any issues. The fact that the Service Manager still has not returned my call is disconcerting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SERVICE WAS EXCELLENT AS ALWAYS

By tfridel on 10/15/2018 at 5:43 PM. Helped by TIM FRIDEL.

SERVICE WAS THROUGH AND EXCELLENT, MY CAR WAS QUICKLY LOOKED AT AS WELL LOOKED OVER, SERVICE DEPARTMENT WAS VERY PROFESSIONAL AND THROUGHLY LOOKED MY VEHICLE OVER

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car

By Bleezy1890 on 10/13/2018 at 7:41 PM.

He knew what we wanted and executed the sales portion in a timely manner. If I ever purchase another vehicle will buy from Antar again. No BS kind of guy let's the facts speak for themselves.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

great service. Friendly with no pressure.

By pkquinn on 10/13/2018 at 2:13 PM.

Return customers have purchased vehicles from this dealership over the years. Return customers are appreciated and rewarded. Will use this dealership in the future. Great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By TC.RICHARDS on 10/12/2018 at 4:15 PM. Helped by Frank.

All the staff was amazing. They were on top of all our needs and were even amazing with our kids. We got the best vehicle for us and at a fair price. Kevin was an amazing sales guy and I will always recommend him and southern to everyone we know who needs a new car.

I would recommend this dealer.