Dealer 2-Year Rating

Overall Rating

2 / 5
Customer Service
3  
Friendliness
4  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

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Overall Rating

2.0  

3   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

I feel like I purchased a junk car.

By patriciafail on 1/12/2018 at 10:24 PM. Helped by St George & Bountiful.

II assumed because most of the vehicles are high end, that this business also took care of their vehicles or sold them after making them better... I directly asked the salesperson I originally spoke to what issues this vehicle had before paying $300 to have it brought to Bountiful from St George and his response was "Nothing wrong with this vehicle" Then I asked the salesperson at the Bountiful location if I had issues, can I bring the car back... I was told "NO". This car had a lot of problems. Most of them minor problems, but I feel like I was mislead and purchased one of their junk cars. The convertible top has not came down once since I have owned it (purchased in Oct 2017) except for the time I took it back to the dealership and had them do it for me, since then, it will not come down. When I sent a text to the salesperson, he said he didnt believe me that it was the second time I tried it. ITS OCT IN UTAH.... I DONT KNOW IF YOU KNOW THIS BUT ITS NOT TOP DOWN WEATHER... (well, at this point it was November) The rear tie rod ends need to be replaced, the top has a huge rip on the inside, the cover over the speaker was taped on and the cover over the center console was just placed there, it is not attached. I don't care what all these reviews say about this business, Im not impressed. After my previous car purchase, I guess I had very high expectations of a "specialties" dealership. I should have figured once I actually got to their establishment and seen their inventory. I would definitely recommend Dave Strong for a BMW or any other type of vehicle, not these guys!

I would not recommend this dealer.