Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchased a 2012 Sonata

By Kevin on 5/24/2018 at 5:24 PM. Helped by Dustin.

Great folks to work with! I was on a time crunch and they got me and out with a smile. Dustin was a salesman I throughly enjoyed talking to....as with everyone at Speck. Thank you Kevin K

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant

By Presley80 on 5/20/2018 at 2:58 AM.

We had a bad accident and when we had to buy a new vehicle we were welcomed with opened arms. The guys were polite and informative very pleased with this place and will recommend my friends and family any day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Mike in service dept

By Susanne123 on 5/16/2018 at 5:33 PM.

Mike in service went the extra mile to find my car's blue book value, went the extra mile. Thank you for pleasant kind service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service and customer satisfaction!

By dwc4002 on 5/10/2018 at 4:01 PM.

We took the car in because of an airbag warning light. The fault was traced to the passenger seat airbag sensor. Mike Marchese (Speck Hyundai’s Serve Rep.) informed us the repair would require replacing the passenger seat. We were outside the warranty period and it would cost around $1600. Mike went the extra mile, contacted Hyundai, and was able to get the repair authorized for no cost to us. This is our third Hyundai vehicle, and we continue to be impressed with Hyundai’s commitment to their customers. We’ve dealt with Spec Hyundai for all our vehicles. It’s because of people like Mike and his commitment to customer service and satisfaction that we will continue to stay committed to Hyundai and Speck Hyundai of Tri Cities.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Buying a new car

By Reggie50 on 4/30/2018 at 10:19 PM.

Mike was a pleasure to work with he was kind and took time with us explaining about the car we purchased would buy a car from him again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Andy P is awesome

By Danaleigh96 on 4/29/2018 at 11:53 PM. Helped by Andy P.

Had a rest experience at this dealership. Andy P was extremely helpful and knowledgeable. Easy to find a car, easy to finance! Overall very happy

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly, relaxed staff

By KateB on 4/16/2018 at 3:28 AM.

My husband and I just purchased a brand new car, which is a huge deal for us- the Speck staff was really relaxed and understanding, and really willing to work with our needs to get us in the car. Totally different experience than I've had before. No high pressure sales tactics, just understandable information. Highly recommended working with these guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great

By craftymom on 4/12/2018 at 9:15 PM.

I was kind of sick at the time, and everyone was exceptional. Michael Landon, was especially helpful in all aspects. The process was quick and very efficient . Thanks you guys made this experience an absolute pleasure. Carol Engelhart

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By tj23 on 4/10/2018 at 7:52 PM.

We had a great buying experience with Speck. We didn’t feel pressured to buy, Michael was very knowledgeable and able to answer all questions and helped us get into a vehicle that we love!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great teamwork

By Kharalew on 4/3/2018 at 10:38 PM.

We had a wonderful experience choosing our Tucson. The whole team worked together to get us into this vehicle and went above and beyond to help us with more than just getting our new car. Everyone was friendly and hard working.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever!

By frank on 4/2/2018 at 1:05 AM.

This was not our first experience purchasing a new car but it was the best experience we have ever had. Absolutely top rated! Mike knew the product, listened to what we wanted and needed and educated us along the way. This was an experience unlike any other. From our sales rep Mike, to the sales desk, to finance and put the door. They were able to locate the car of our choice and delived earlier than expected. The GM came out and greated us. This is a first class customer service dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Speck Hyundai is amazing!

By Joker743 on 3/22/2018 at 2:12 AM.

I am truly happy and thankful to everyone I worked with at Speck Hyundai. This will not be the last time I'll be visiting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Michael Landon WOW's his customers

By Dmendenhall on 3/19/2018 at 5:02 PM.

Enjoyable experience from some very knowledgeable associates at Speck Hyundai of Tri Cities! Love my new KONA and will definitely send friends and family to see Michael🚘 And shout out to Katie in finance for her help

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By Jmedina28 on 3/19/2018 at 5:23 AM.

The salesman Martin was very helpful he wasn’t pushy like you would think salesman are. He answered all our questions and definitely made sure we understand how our car worked before we left the lot. I am very pleased with my purchase I will definitely recommend friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service center

By Haferchamp on 3/8/2018 at 7:16 PM.

Awesome experience with Mike Marchese in the service center. Very polite and professional. He explained everything thoroughly and kept me up to date with progress. Thanks so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service beyond the call of duty

By Becky Barwick on 3/5/2018 at 8:02 AM.

I recently visited the Pasco Speck Hyundai service center. Mike Marchese helped make my trip there a quick and efficient experience. He went above and beyond his duties to see to it that an out of warranty issue was resolved in my favor. This kind of extra effort makes it a pleasure to do business with this shop and it's valued employees. Thank you Mike and everyone who took special care of my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Martin is awesome!

By Mr. & Mrs. Prado on 3/4/2018 at 7:37 AM.

When we first arrived we had a gentleman help us that just didn't seems ery interested in helping us and then when we asked for a price on a truck the guy left to check and decided to send Martin to help us. Martin was very attentive and helpful throughout the whole process. He worked hard to get us a great price for our trade in and payments where we wanted them. He is an excellent salesman. We will recommend him to anyone looking for a new car! Thanks Martin!!! The finance guy was awesome as well! He explained everything to us and encouraged us to ask any questions we had. We were the last customers of the night and he was still very friendly and on the ball! Thank you!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Knowledgeable and easy to work with

By Shelly T on 2/10/2018 at 6:23 AM.

Mike made our visit to Speck Hyundai very enjoyable. We test drove several vehicles and he was able to answer all of our questions. We very much appreciated his professional eagerness without any of the typical "pushy salesman" tactics. His approach is honest and straightforward - he put us right at ease.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience again

By New car MD on 2/4/2018 at 2:31 AM. Helped by Salesmen- Martin.

We have bought multiple cars from Speck and the entire staff is informative, upfront with information, and very helpful. We were able to test drive multiple cars without pressure before deciding on a used car for our daughter.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

EXCELLENT SERVICE!!

By Agent 99 on 2/1/2018 at 7:57 PM. Helped by Mike, in service got me the link!!.

I had a major prob w/my suv, as oil light was on, after brought my suv up to Speck, I'll be back certain

I would recommend this dealer.