Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4  
Friendliness
4.4  
Overall Experience
4  
Price
4  
Quality of Work
4  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By BillDing on 3/26/2019 at 11:25 PM.

Worked with Kyle Jonsson for a truck purchase. Great overall experience and vehicle. Kyle was very easy to work with and we had no issues whatsoever. I would highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Department

By Jeepgirl128 on 1/30/2019 at 12:10 AM.

Very impressed with the service department. Emmanuel was the service writer and took great care in explaining everything to me. My car was in for an oil change . I loved that the whole car was checked and all was good!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Positive Experience at Speedway Chrysler

By Ilikemyminivan on 8/15/2018 at 2:56 PM. Helped by Aaron.

We traded our van at this dealership. They worked with me to get the best value for our trade in. Staff is friendly and courteous.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Refused to honor cash price on advertised car claimed as CPO

By KatieB on 12/31/2017 at 6:12 AM. Helped by Brett Johnston.

Will never even look at a car at this dealership again. Brett is an out-right compulsive liar that tried to sell us a Dodge Dart that he claimed was a Certified Pre-owned, but I have never seen such a trashy Certified Pre-owned vehicle in all of the cars that I shopped over the years. There were scratches, dents, and the front noes clip was a different shade than the rest of the car. The rear passenger side headliner was falling down and he could not even have the car ready, knowing for a week that we were coming to view and test drive it. While pointing these things out, that a Certified Pre-owned car should not have, Brett decided to pop off and tell us that we should then purchase new if we wanted perfection. We asked if the dents and scratches could be taken care of and all he offered was a bottle of touch-up paint. Then when it came down to negotiation, he came back with a range on the payment. We already were pre-approved by our finance company, so we did not need to use their financing. When I asked for the total out the door price of the car, Brett came back with an outrageous number that seemed well over the advertised price. We asked for an itemized pricing of the car, the dealer fees, and the taxes to show how they come up with that total and Brett refused. We asked for the itemized price several more times as he still refused to give it to us. Then he pushed the paper in our faces, pointed out the total, then informed us of the extremely high dealer fee of $499, where most others charge anywhere between $129 and $299, and then he rudely told us to do our own math on it to figure it out. We even give him an example of another dealership that Charges only $299 dealer fees and he tried to tell us that he was going out of business. Really, the dealer, who just bought 4 more dealerships and we said charges less is going out of business? One lie after another with this guy. After doing the math, we saw that he was trying to charge us full asking price of $11,168 on the car and not the advertised "Cash Price" as stated on their website as well as several others. The exact wording was that the $9500 price is a $1000 credit off of the "Cash Price" of the vehicle if you go through their financing. We were not going to use their financing, so we were expecting to pay the $10,500 plus tax and dealer fees for the vehicle. We told Brett that he was overcharging us and he started yelling that we did not qualify for the price. What? We did not "Qualify" for the "Cash Price" that they advertised on their own website, as well as many other sites? After Brett continually repeated this not qualifying argument, we decided to leave and go to Olathe Dodge, where they had another Certified Pre-owned Dart that we were interested in as well. Those guys there were the nicest people. They took off a substantial amount off their car, it was a higher model than the one that Brett tried to overcharge us on, and it had no scratches and they are taking out 3 dents that they found before we got there. They set us up with WF Dealer Services that Brett says no longer does auto loans with dealers anymore. And they ONLY charged us $299 in DEALER FEES. According to Brett, the must be going out of business too, huh. So as anyone reading this can see, I is pointless to buy a vehicle from Speedway because of how dishonest they actually are. I guess Brett did not expect a customer to do their homework before shopping for a vehicle. Oh, and as far as Ceritfied Pre-Owned, Olathe showed us the exact printout of the inspection and everything they did to bring the car back up to "like new" status as stated in the CPO brochure that Brett would only show us. And no, Brett refused to also show us this printout on the Speedway Dodge Dart we were trying to purchase.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brett Johnston

By Malb94 on 11/22/2017 at 8:31 PM. Helped by Brett Johnston.

I was very privileged to work with Brett Johnston. He was very helpful and made my car search so much easier. Without Mr. Johnston I'd have no way to travel to and from work and my other various obligations. Very grateful.

I would recommend this dealer.

Overall Rating

3.3  

3   Friendliness
3   Overall Experience
4   Price

Good price

By got my price guy on 3/21/2017 at 9:53 PM. Helped by Phil Miller.

My wife and I bought a 2017 Ram 1500. We drove 40 miles to Speedway because they had the truck we wanted, Thanks to Phil and Kyle for the deal and help to get it. Final outcome good price ,great truck, everyone happy I hope.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great people, very helpful

By Jeep3 on 3/10/2017 at 10:06 PM.

Kyle and John were awesome! The staff were accomadting and had everything in order for the transition to my new vehicle! I will definitely recommend these guys to all my friends and family! Well done guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing dealership!

By Cshafer12 on 2/14/2017 at 2:29 AM.

This place was amazing! They took time to get to know us and worked with us. This wasn't the typical shark tank; they were laid back and cared about the customer. They were also amazingly accommodating with a 2-year-old reaching her threshold. Awesome place all around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great shopping experience!

By j. and m. on 2/2/2017 at 3:17 AM.

Kyle was energetic and full of pizzazz. Our test drive was very enjoyable. He kept us energized and charged through the deal to the end.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great new car buying experience

By Hspeez on 1/31/2017 at 3:00 AM.

I came into the dealership with a very non-traditional credit situation. I visited other dealerships before Speedway and I was treated like I was an inconvience and a hassle. Kyle helped me with my new Jeep purchase and was very upfront and honest about the vehicle features before I purchased it because I was making the transition from a sports car to an SUV. Finance had to take extra steps to accommodate my situation and was absolutely amazing during the entire process. I can't remember the name of who I worked with in finance but he was excellent! Everyone at Speedway had a positive and upbeat attitude during the entire vehicle purchase process which truly meant the world to me. I would recommend the dealership and I will return down the road for my next vehicle purchase. Thanks again and I will refer my friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great mom and pop feel, great prices!

By Jonathan Raffaelle on 1/23/2017 at 3:22 AM. Helped by Cullen.

John Miller really helped my wife and I find a new Jeep. We were anxious because it was a manual, but he helped alleviate our fears. This dealership really had a mom and pops feel, not like the pushy major corporate places. Cullen was great with letting us know what we needed and what we didn't in terms of additional coverage. We will probably buy our next car from Speedway.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car!

By Mearly1 on 1/18/2017 at 3:03 AM.

Mark was the one helping me get into a car that I loved. He did just that! He was very helpful and a great listener. I would highly recommend going to him in the future. Has a great attitude and hard worker!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience Ever

By Dunst17 on 1/11/2017 at 7:51 PM.

Speedway came recommended thru USAA, and they did not disappoint. Worked with Kyle, a real straight-shooter that listens to the customer and keeps things simple. No frills, no hassle and no games. Highly recommend Speedway for your next auto purchase. They will do right by you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Robbie was great in helping purchase our new Durango

By Jazzy68 on 1/9/2017 at 9:07 PM.

This dearlership was great! Very knowledgeable and great customer service. Highly recommended. They took the time with us and gave us the best options for our price range. Very honest and trustworthy! I give the an A+. We will purchase all our cars there in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing to work with!!!

By Fernandomsalas on 1/9/2017 at 8:23 PM.

I went in there knowing what car wanted and he was able to get me into a Chrysler 200s . No pressure to buy anything that I didn't want. As a first time buyer they made the process easy to understand and didn't try to push anything I didn't need at the end I was very satisfied with everything. Thank you Kyle hope to work with you again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy process, no pressure

By Noseycat14 on 1/7/2017 at 8:32 PM.

We had a good experience purchasing our vehicle. John is a straight shooter and didn't try to play games or pressure us into anything. We're happy owners of our first minivan!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Amazing

By jsimons23 on 1/6/2017 at 2:52 PM.

In May I purchased my first car ever with Mark and he did a great job of making sure that I found all the features I was looking for in my car in the price range. I had an issue with my radio a couple months ago and he was able to reach out to me and help me out with it. Definitely loved my experience there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Carolhayes143 on 1/2/2017 at 5:55 PM.

Easiest car I have ever bought. John Miller was so helpful and knowable in every aspect. John Miller gave us no pressure and we got to test drive anything we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Deg on 12/30/2016 at 11:08 PM.

I just came in to look for a new car and Mark listened to what I was looking for and took the time to to show me what was available he never tried to push me into buying. He was was very nice and friendly when I'm ready which will be shortly I will be back to buy my car car mark I hope you are there to help me. Thanks again Deb Bolton

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great dealership!!!!!

By Joe on 12/10/2016 at 8:24 PM.

Mark Swope did a fantastic job in finding s vehicle for me and getting all the paperwork done in a timely manner. I didn't have to spend the complete day there.

I would recommend this dealer.