Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Clean, friendly, and good service work!

By Vince D on 9/8/2019 at 4:34 PM.

This is my 2nd dealership that I've had to deal with and they are much better than Hyundai! Toyota's are very reliable vehicles and I plan on keeping my Toyota Camry until the wheels fall off. Which is why I'll be using Spitzer Toyota for parts and repairs!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Love my Prius

By DB on 7/2/2019 at 1:20 PM.

Pretty easy buying process... minimal negotiation or hassle as most of the info was online beforehand. Have driven my Prius a lot and it’s performed well. Look forward to many more miles on it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I WILL NEVER GO ANYWHERE ELSE

By Bobbi1982 on 6/4/2019 at 1:55 PM.

This dealership has been amazing to me...they were so polite and TRUTHFUL they were a breath of fresh air of your looking I highly recommend and ask for Brian Johnston!!!!! He was fantastic!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, no hassle, gave me a good deal.

By Andy on 10/31/2018 at 2:09 AM.

Ken Mashraky did a great job. No hassle negotiaton. Gave me a good deal. He did everything in a timely fashion and reviewed all the new features with me. This is our third highlander from Spitzer and I have bought 3 RAV’s there also. Your whole team is great including service. Thanks. Andy mangene

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Easy and fair

By Kim B on 11/1/2018 at 12:27 PM.

Amanda is a joy to work with. We came to Spitzer with our eye on a 2018 Camry but she gave us such a great deal on a 2019 that we couldn’t pass it up. She was personable and attentive, respectful of our wants and didn’t exert any sales pressure. Our new car is gorgeous. We are very satisfied and recommend Spitzer and Amanda 100%!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Made buying a new car easy

By Jwalko on 10/31/2018 at 8:00 PM.

I haven’t bought a new car in 20 years. A lot has changed, but overall I was pleasantly surprised that it is now easier to buy a new car, esp when there is someone like Amanda helping us through the process.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Wonderful Experience

By Monica on 10/31/2018 at 4:52 PM.

Car buying is usually a very stressful experience. But with Spitzer Toyota and specifically our salesman, Ruty, they took the stress and concern out of buying this car. They presented easy to read and understand quotes and payment plans. Ruty listened to what we were looking for, not the vehicle he was trying to convince us to buy. We purchased a 2018 Rav4 and I absolutely love it. I feel like the car was designed just for me. It was late by the time we got the deal finalized, after signing all the papers, but Ruty still took the time to go over many of the features this car offered. We are very pleased with how we were treated at Spitzer and would definitely recommend them to any future car buyers. Monica Phillips

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By Frank on 10/31/2018 at 1:03 PM.

I had a great experience with Doug. He understood what I needed and did not pressure me in any way. As I mentioned to him yesterday it was the best car buying experience I have had in 44 years of driving.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

The Best Experience

By NormStan on 10/30/2018 at 6:38 PM.

I have been buying cars for 45 years and by far this was the BEST car buying experience!! Amanda was our salesperson-no pressure! Extremely helpful. We had lots of questions and she clearly explained all of our options and then left us to decide what’s we wanted to do- she is the BEST! And the finance manager, also very patient—explained everything we were to sign- NO surprises. These people are really are so friendly, helpful and yet professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Wonderful experience

By pev.evans@hotmail.com on 10/30/2018 at 5:20 PM.

Amanda made the whole process very easy. She was wonderful and kind, always put my interest ahead of hers ... I would definitely purchase again from Spitzer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

rav4 buying

By brianrav4 on 10/30/2018 at 5:15 PM.

brian johnston did a great job explaining the features on the rav4. i highly recommend him to future buyers. you will not be disappointed if brian johnston is your salesperson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesman Brian Johnston

By highlander55 on 10/29/2018 at 6:40 PM.

Salesman Brian Johnston is the reason we bought a vehicle in our first visit. Brian was extremely knowledgeable, patient, courteous and helpful. We called him several times after leaving the dealership and he was right there to answer questions. I felt no pressure at all and felt like Brian was being honest with us. I would definitely return to Brian for any future purchases. When we returned to the dealership later in the day, Amanda Harris advised that Brian was with a customer. She immediately offered to open the vehicle for us to look at and stayed with us to answer questions. She was also professional and courteous.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brian Johnston best in the game!

By Honda123 on 10/29/2018 at 6:37 PM.

When I came in to Spitzer I wasn’t sure of what car would best suit my needs. I did know I was nervous. Car buying is commonly stressful and in the past I’ve felt ripped off by pushy salesmen. Brian was everything but what I had been nervous about. He was so patient and so knowledgeable and helped me find the perfect car for me. Totally exceeded my expectations. He wasn’t once pushy. I wasn’t once stressed. He made it very clear this was all about me and my needs. I won’t buy a car from anyone or anywhere else as long as Brian is around! Thank you Brian Johnston and thank you Spitzer! Loving my new car more and more everyday!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

New Avalon

By Renee❤toyota on 10/29/2018 at 2:49 PM. Helped by Ralph in Finance.

Rudy our salesmen was very knowledgeable about the New 2019 Avalon. From the newly designed model to all the high tech electronics and safety features. Having your phone all connected and car set before we pulled out was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good advice

By Corolla #333 on 10/29/2018 at 2:34 PM.

Good, relevant help from salesman Other dealer did not offer test drives .That's all I have to say That's all I have to say That's all I have to say

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent!

By Kat07 on 10/29/2018 at 12:20 AM.

Spitzer Toyota is an awesome dealership. Doug Klenoshek was our salesman and spent so much time helping us purchasing our car. This is the fourth car that was purchased in our house from Spitzer. Definitely will recommend them

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
2   Price
5   Quality of Work

Brian is great!!Dealership could improve on offering service

By Saif C on 10/28/2018 at 7:46 PM.

Me and my wife met Brian several times to look at different cars because we were in very initial stage of buying a car. We were undecided on what type of car to buy. Brian was very respectful and was helpful even though he didn’t make a sell several times. I went to several dealerships to narrow down my choices but found Brian was resourceful and was not pushy or rushed to make sell. He seemed honest on what type of concession he can give price wise and tried to keep his word. Would recommend him every time. But I found Spitzer is lacking on offering service like free oil change for several years for purchased vehicle. Rohrick Toyota offers several more services like that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!!

By Rynealex2 on 10/26/2018 at 6:39 PM. Helped by Can't remember his name in service..

I was at Spitzer Toyota last week for my 10,000 oil change and as usual had outstanding service. From the time I arrived until I left everyone was friendly and very informative as to what was done.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
3   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brian Johnnson provided excellent customer service.

By C on 10/23/2018 at 8:07 PM.

The Finance Manager needs retrained in customer satisfaction and patience. Brian knows who I am referring to. He could do better! Thank you Corey Christian

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Ccustomer

By Guy on 10/23/2018 at 8:48 PM.

Brian was excellent. He took a lot of time to explain the different vehicles I was looking at and worked to get me the best finance rate. I would buy again from Brian!

I would recommend this dealer.