Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

great service!

By Cn on 10/21/2019 at 1:00 PM.

Jean is always attentive and very helpful. She keeps me informed and is accurate with estimates. And she is very friendly. I ask for her whenever I need service on my vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience, beginning to the end

By Stanpcamp on 10/19/2019 at 12:42 AM.

In the beginning Christine Brightwell was pleasant and informative. The Santiago Buxeda was also very nice to work with. From the beginning of my visit at the dealership, Nelson Mateo greeted me with a smile and kind greeting words. Nelson has a great attitude and great character. Thank you so much for a pleasurable experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By Iris1963 on 10/19/2019 at 10:48 PM.

Best experience I’ve had buying a car! Courteous and friendly..wonderful people. From the minute we arrived the staff was very professional..even the financing department was very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car and amazing sales rep Nelson

By GEO on 10/19/2019 at 1:41 AM.

This is my first experience buying a Subaru. I was looking for the safest car I could buy at a reasonable price for my twin teenagers. After a test drive we decided on the Outback and ordered on of the new 2020 models. We just got the car last week and it is amazing. They love it. But the real surprise was the service we received from Nelson. Most sales people focus in on the parent purchasing the car. Not Nelson. He spent a lot of time with the twins asking them questions and explaining the features of the car. He also gave them some advise on the importance of driver safety. A few days after the visit we put the car on order. The twins could not wait and incessantly asked "is it here yet" every day. Without even asking Nelson started to text me just to check in on how the twins were doing and give me updates. I would share the texts with the twins at dinner. One day I got a call from Nelson on his day off to tell me the car was here early. He knew how excited the twins would be to get their first car and cared enough to reach out immediately. I flew home on the red eye from a business trip and went directly to the dealership to pickup the car. That night we surprised the twins. The were not expecting it at all. They walked out of a restaurant and noticed an Outback that looked just like the one we ordered. They looked in the windows and said "hey this is the new model dad, just like what we ordered." Then the hatch magically opened and it dawned on them that this was THEIR CAR. It was really fun to watch. But then they asked about Nelson and if he helped deliver the car. So I showed them a video I shot of Nelson sitting in the car congratulating them and telling them to drive safely. That was the icing on the cake. They really look up to him. I can't say enough about how my twins and I were treated. I know sales people make a living by selling as many cars as possible. But I honestly believe that this dealership cares more about creating a relationship with their customers and treating them as friends no high pressure sales tricks. Thank you Nelson. They will never forget their first car, and the man that gave them solid advice about some important things in life. That advice will last much longer than the Subaru. PS: you're going to be a great father!

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Life Savers

By New Little Blue Car Owner on 10/19/2019 at 1:00 AM.

After spending the entirety of the day looking for a car since my old one broke down, I was relieved to come here and finally find the right fit for me. The car was nice and the dealer was extremely informative. I was surprised to see how much I would learn to love a car at first sight. Overall, dealership was nice, the dealer who helped was absolutely awesome and helped a lot, and I’m so happy with my NEW CAR!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Subaru

By LetsGoCanes on 10/18/2019 at 4:19 AM.

No sharky vibe at all, everyone I talked to was very knowledgeable and answered all of my questions. We sat down working out numbers for awhile to get around where we wanted to be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply Exceptional

By Cmendoza212 on 10/18/2019 at 12:15 AM.

My salesman, Alex Tamer made the whole experience of trading in my old Outback and purchasing my new 2020 Outback seamless and easy. He went above and beyond when helping build my car online and went above and beyond with phone calls/texts and even picture updates of when my car arrived to the dealership “, as well as when the accessories were installed to get my final approval. Jon Frisby in finance is always a pleasure to work with as well. Exceptional service and being treated like family is the reason why I will keep coming back to Sport Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Speedy and friendly Customer Service

By KTaylor5546 on 10/15/2019 at 1:46 AM.

I found the car I wanted at this dealership but I was two hours away. I messaged them through cars.com and got an immediate response from the Sales admin. She was able to get me an appointment the next day with Robert Duran. He emailed me immediately confirming the appointment. When I showed up at the dealership he greeted me by name outside and got me in the vehicle for a drive in 10 minutes. The dealership worked with me to get me out of a car I had just purchased 4 months earlier. I never felt pressured or pushed into the deal. Robert and Gil Amir (finance) treated me like the educated adult that I am and we talked over several options for financing and I picked the one that worked for my budget and brought home a beautiful blue Subaru WRX STI manual. They had the entire deal done in three hours start to finish.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service with no pressure

By Davidvrtt on 10/14/2019 at 11:52 PM.

Mike Stachowicz was a fantastic help this weekend when we arrived at Sport Subaru. He went over all of the Forester trim levels with us and explained what made each one different. He took his time and showed us how to use all of the key features. When it came time to purchase or lease, Mike thoroughly went over the different options and the pros and cons of each. It was a pleasure to do business with Mike. We arrived thinking that we would have a long stressful day dealing with a sharky salesman but instead we left happy and stress free. I will go back and do business with Mike next time I am in the market for a new vehicle. Thank you Mike and Sport Subaru for making a normally painful process into an easy stress free and easy one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Team work for a awesome Deal!

By Victor Gonzalez on 10/14/2019 at 1:37 PM.

The team was able to find me what I want for a reasonable outstanding price. They checked different options until they found a me a match. I left really happy with my new STI. I totally recommend Brad! Also big thanks to Brad Associate/Manager Ramon! I believe his name was !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jguerin

By Joan Guerin on 10/13/2019 at 4:34 PM.

My sales associate at Don Mealey Subaru was Robert Duran. He was courteous and efficient and I would go to him again if I needed another car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy and Stress Free!

By court.caitlin on 10/13/2019 at 1:06 PM.

Robert was terrific to work with. He made me feel better about the purchase I was making and helped me get the color I wanted between the used vehicles. The finance process was a little confusing - I was glad that I had crunched my own numbers before coming in because I would have been bummed if I found out I couldn't actually afford the monthly payments. Also, be sure to leave wiggle room if you think you might want to get a warranty - and this dealership does offer warranties for used cars. I had to increase the duration of my loan to afford the warranty. Overall, though, I didn't feel any pressure and it was a comfortable experience. Robert was very forthcoming about some of the used models he would not recommend and the test drive was SO easy! It felt like we had a trust with each other that was very nice. I didn't do a great job negotiating (aka I didn't really negotiate), so I don't have any feedback on that. But the car is awesome! Thanks, Robert, for helping me get a new, safe ride! Gil was also great to work with in finance. The jury is still out for me on whether the warranties I purchased will be worth it, but he helped me to understand the paperwork and even though it was nearing closing time, there was no sense of rushed urgency or frustration with my lack of knowledge about the process. Also, Don Mealey Sport Subaru sponsors the traffic on NPR and that was how I knew about them! Keep supporting local community stations! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Lisa on 10/13/2019 at 12:50 AM.

We would definitely recommend the dealership and Brad as a salesperson. He helped make the process of securing our new Subaru very easy. Overall, a home run!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeded My Expectations

By Alexis on 10/11/2019 at 4:19 PM.

So happy with my experience with Nelson at Sport Subaru Don Mealy! I was able to find a vehicle that exceeding my expectations at a great price. The process was quick and fluid. Tim in financing was thorough and made sure my vehicle was protected while maintaining an affordable monthly payment. Thank you so much for helping find the right car for me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By Robert on 10/7/2019 at 12:38 AM.

I came in with the intent to buy and Frances Vargas was such a great help. She made me feel welcomed and was extremely patient with my first car buying experience. All the staff was incredibly friendly and very easy to talk to. To Frances and Gil: Thank you for making my experience easy and being so helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time Subaru buyer, Great experience!

By John D. on 10/9/2019 at 9:47 PM.

This is my first Subaru, so I really appreciated the time Nelson took to help me understand the brand and the vehicle options. We test drive two different vehicles, and he answered all my questions. I’m very pleased with the experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Alex Tamer is a real credit to Sport Subaru. He is...

By Teddy2292 on 10/7/2019 at 3:30 PM.

Alex Tamer is a real credit to Sport Subaru. He is outstanding at communicating with the customer to find out exactly what they need and working with them thru the entire process. Car buying can be stressful, but not with Alex. He makes it a fun and pleasant experience. His customer service is excellent and his followup after you brought the car is most appreciated. I would definitely recommend Alex Tamer and Sport Subaru to anyone contemplating buying a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Wesley quickly searched the inventory for the option...

By casimom on 10/8/2019 at 6:45 PM.

Wesley quickly searched the inventory for the option combination I wanted and quickly offered me a test drive. He was an advocate in the trade in process as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

My experience was very good and hassle free and detailed,...

By NAPSANJR on 10/7/2019 at 11:59 AM.

My experience was very good and hassle free and detailed, responsive to my given questions and mike was very accommodating to my requests. Thanks and love the Forrester!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I had a wonderful experience here, James Menzies assisted...

By TBolan on 10/3/2019 at 10:03 PM.

I had a wonderful experience here, James Menzies assisted me with my car buying, and he was awesome! Very helpful and friendly, and the whole staff made sure i was happy throughout the entire process. Very smooth!

I would recommend this dealer.