Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb service!

By anthemdan on 4/25/2019 at 7:45 PM.

I was looking for a car that runs smoothly but is economical, and Rita was able to guide me in the direction of a used Ford C-MAX Hybrid. I couldn't be happier with my purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best salesperson

By McGillin on 4/21/2019 at 9:49 PM. Helped by Nick Paparo.

Rita Feehery is the best salesperson. She is knowledgeable, hard working and extremely patient. Rita met with us even though she wasn't feeling well. She is always available to answer our questions and always does her best to get us a good deal. This is the fourth Escape I have leased from her, my son has leased 2 Explorers from Rita, my husband and daughter both have bought a truck and car respectively from her. We always receive excellent service from the service department. Nick Paparo did our paperwork for the lease. He was friendly and had all the paperwork ready for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCEPTIONAL Experience!

By f&b2019 on 3/7/2019 at 8:36 PM.

Rita we can't Thank you enough for all your hard work and knowledge!!! We love our new car 😍 More importantly Frank loves it??Thank you for finding us the right vehicle. We hope to send anyone looking for a car to you. Guaranteeing them a honest, very knowledgeable lovely person. Who by the way is so joyful and pleasant. Thanks again, Frank and Barbara

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and sastifying!

By JoanD on 2/9/2019 at 2:57 PM. Helped by Nick in finance and Lou from the body shop.

I have been with this dealership for 5 years now. I just turned in my last car to the body shop because I was hit with just 2 weeks left on the lease. Rita Feehery, the BEST ANYWHERE, set me up with my new Ecosport and made the transaction effortless. Thanks to Lou in the body shop, Nick in finance and especially Rita in sales for all of your help. I love my new whip!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Noticeably Better

By Jack on 12/26/2018 at 4:42 PM. Helped by Nick?.

Compared to previous dealers I’ve worked with, and the others I’ve seen while shopping around, this was the easiest and most convenient way to go. I felt like I was dealing with honest people.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Dan Kennedy

By RJS on 11/27/2018 at 12:50 PM.

Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it’s worth it to wait for him. He is the main reason I go there for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rita Feehery

By RJS on 11/27/2018 at 12:34 PM.

Rita was very easy to deal with. Professional, friendly and to the point. There no going back and forth . She presented a very good price the first time and I purchased the car. She was recommended to me and I have recommended her to others. If you’re interested in buying a Ford see Rita.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Had a great experience here!

By Himbul34 on 11/24/2018 at 12:30 AM.

I had a great experience purchasing my new car here. Liz went above and beyond to make sure I got a good deal on a vehicle I wanted. She even went as far to come in on her day off to get the deal done. If that's not commitment then I don't know what is. Very pleased and would definitely recommend others to come here.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Gained a new customer

By Ford1234 on 10/24/2018 at 5:44 PM.

Have always gone to Ford Glenolden however I will only go to Ford Springfield now. They showed respect and honesty right away. Ted was great with finding everything I needed in a vehicle and the follow up was greatly appreciated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing a new F-150

By F-150 on 10/20/2018 at 9:12 AM.

The entire process was a pleasure,one of the best buying experiences i've had. Angelo was very helpful no pressure,getting a price was straight forward and quick. Justin was equally helpful they made this an easy decision.I would recommend Angelo&Justin to any family or friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Couldn't ask for a better experience!

By Explorer on 10/19/2018 at 1:06 PM.

Dealt with Angelo and he was great. Made the entire process smooth and simple. No crazy back and forth like I have experienced in the past. Showed me a lot of vehicles in my price range and was patient with me while I test drove and evaluated them all. Finalized the deal quickly once I found the car I wanted. Go see Angelo!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

purchasing my car

By kmartin on 10/14/2018 at 1:39 PM.

I have to say that Rita Feehery did an outstanding job of helping not only me but my wife also in finding the right car for our family. Rita went above and beyond the norm and found the car we wanted and had it delivered the next day. I cant thank her enough for all her hard work and patience during this process and I can assure you that when we get our next car Rita will be our first choice. This is my second car purchased with the help of Rita and I cant thank her enough for another job well done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Such a pleasure!!

By Jeanne on 10/9/2018 at 1:08 AM.

Angelo Molinari was wonderful!! He is so friendly and makes you feel comfortable. He took the time to show me a few vehicles I was interested in, answered all my questions, test drove a vehicle , he didn’t rush me at all and at the end of the day he made sure I was happy!! This is my 2nd purchase with Springfield Ford! It was such a pleasure working with Angelo and I couldn’t be happier!!! Go see Angelo you won’t be disappointed!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Ford Explorer

By mrd002 on 10/4/2018 at 11:58 AM.

Great experience, Smooth process from start to finish. Fair price on both trade in and purchase of new vehicle. Would recommend others to this location and more specifically to Rita

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing a new vehicle.

By Tustincarol on 10/2/2018 at 6:09 PM.

This was the easiest experience I've ever had when purchasing a new car. Staff was friendly and not overwhelming with pressure, but also very knowledgeable and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By DA Beck on 9/29/2018 at 3:40 AM.

Thank you Springfield Ford Lincoln and Angelo Molinari, salesman, for a Great Experience! Angelo was friendly and knowledgeable, he helped me pick out the perfect car I needed, a 2018 Ford Focus Hatchback. I also wanna thank Justin and Midge in Finance they also helped my experience go smoothly. I recommend you goto them and ask for Angelo he' ll get you in the car of your dreams.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lincoln MKT

By Shelbygt on 9/28/2018 at 10:53 PM.

My Angelo Molinari was my most loved person that. I Ever worked with. So Handsome and polite. Truly a wonderful easy to work with Young Man! I will buy all my cars from Angelo! He took so much time. I hope he made money off my sale because he Was so great and patient ! He was well informed. He set with me and explained all my features and my down loads to my car! he took my picture to make the excitement of my beautiful car!! Angelo I wish you many years of great success ! I hope your second Child is as precious s your young daughters photo on your desk! Sincerely Shelby Charles

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best service manger ever

By Trolley15 on 9/26/2018 at 5:33 PM.

Dan is the best very helpful kind and professional he always makes sure u are satisfied I have never left Springfeild Lincoln with thought that I have made a mistake coming here Thank you Dan Kennedy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Communication

By Mike on 9/24/2018 at 3:20 PM.

We found a vehicle meeting the specs we were looking for on line at Springfield, however we live 6 hrs. from the dealership. My questions and concerns we're dealt with promptly in detail by Steve Ahern. Upon arrival at the dealership, the vehicle and staff were prepared for us and we received immediate attention. Steve spent the time to make sure we fully understood all the features of the vehicle so we were prepared for the 6 hr. drive home. Midge had all the paperwork ready to go and was able to process everything for us in prompt but through manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Thank You Angelo

By Bill on 9/7/2018 at 12:32 PM.

Angelo did a great job explaining the features of the vehicle and answered all our questions. He managed the process very well and we were on our way in a new Edge SEL in less than 2 hours.

I would recommend this dealer.