Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
3.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got my New MKC!

By TaylaGM&2001 on 7/22/2019 at 1:06 AM.

Picked up My MKC and it was in the Parkin Lot just waiting for Me to Sign, get the Tech Info & GO!! My Wife and I are HAPPY as this is My New everyday Wheels!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased Explorer

By 951716505 on 7/18/2019 at 8:36 PM. Helped by Chris Jackson.

Working with the team at Stamford Ford was a great experience especially working with Barry Pasqualini and Chris Febbraio. They whole team was very professional and accommodating. Tom Zvon was ADP super helpful and made sure we were taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By lofn77 on 7/13/2019 at 7:03 PM.

Wonderful experience and people. It was a pleasure to buy a new car from them again. Everything went so smoothly. Thank you so much for your help!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy ford fusion lover

By vikings14 on 7/3/2019 at 9:27 PM.

Ive been with Stamford ford for over 20 years now wouldnt go anywhere else gus Michael and tom are phenomenal id recomend them to anyone. Thanks for the service guys always appre

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

My fifth car from Stamford Ford Lincoln

By AngeloNatalie on 7/1/2019 at 7:10 PM.

I just returned from the dealership with the 5th Ford that I have either leased or purchased from them over the course of about 20 years. This is my third car acquired with the professional but friendly assistance of sales person Lena Spagnuolo. I highly recommend both Stamford Ford Lincoln and Lena.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service all around

By Suz on 6/20/2019 at 12:53 AM.

Thank you Leana, Dan and all the folks at Ford stamford. Your knowledge kindness and great service had me driving out with the car I wanted with a great package and excellent price.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Easy and quick!

By Marti on 6/13/2019 at 2:58 AM.

Barry Pasqualini was great. I got the car I wanted with the options I wanted quickly and easily. I’m happy to recommend stamford Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Employee interview

By Anthony Avila on 6/6/2019 at 5:24 PM.

Over the years I have seen countless dealerships being placed by a regional VP who had me go into many stores around the country as an employee. Stamford Ford and its staff have by far exceeded my expectations this morning as I stepped through the doors of the dealership. Not only was the staff extremely courteous and genuinely friendly, but their customers were as well because of how they are treated by staff. I met with Tom the general manager first who's genuine concern was making sure he made the right hire to continue with what the owner Dom (whom later I met) wanted to be to his community. A low pressure, top customer service, attitude of a servant facility with one thing in mind. Customer satisfaction. You can tell the difference when you walk into the building and feel an energy that we all wish dealerships we visited in the past have had. A positive and vibrant atmosphere with trustworthy people. And let me tell you. It comes from the top and is radiated through all the staff. I mean come on, they even have the friendliest dog in the world named Fenway (I think) in the building slowly checking on customers and giving that extra wow factor. If that doesn't scream good people then I dont know what does. Lol. Even if I don't get the job there. I tip my hat off to you gentleman for doing a wonderful job. More employers should take notes. Not just dealerships. Thank you for the visit today!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Good Service Performed Promptly

By mdp123 on 6/4/2019 at 9:32 PM. Helped by Victoria & Dominic in Service Dept..

Service Department performed maintenance as requested. Quality of service was very good. Service advisor was attentive and friendly. Price was a bit higher than expected. I was able to leave my vehicle and use the dealer's shuttle service to get to and from my job. The shuttle was convenient and reliable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience & service!

By vlabella88 on 6/4/2019 at 9:41 PM.

I had a great experience at Stamford Ford. Everyone was very knowledgeable and helpful. Barry, Dan, & Tom were a pleasure to work with. They made the process very easy and I look forward to working with them in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service Experience!!!!!

By Kenny M. on 6/3/2019 at 10:58 PM. Helped by Eric Munnilal.

The service team is very friendly and helpful. The Service Director Eric was in the service write up area and greeted me with a huge smile. Offered me a loaner car with ease due to an emergency service visit. I will definitely recommend this dealer to my friends. Thank you!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a Car

By Scott Criscuolo on 5/31/2019 at 3:56 AM.

I was trading in a lease for a finance, and Barry Pasqualini helped me immensely. He and the rest of the Stamford Ford team worked tirelessly to help me with the car I wanted.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Turned a lemon into lemonade

By HJ on 5/14/2019 at 12:16 PM.

Stamford Lincoln worked to fix our problem-plagued 2018 Lincoln Navigator. About a month in shop due to recall then ongoing issues with tailgate opening randomly. They ultimately did the right thing and replaced the SUV. Doing the right thing which is rare for a car dealer. That gives them 5 stars in my opinion. Dominic and Barry were helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Hassle No HAGGLE thanks to Barry

By Successfx on 5/13/2019 at 3:26 PM.

Barry gave my family the No HASSLE/No HAGGLING experience! Coming from Long Island with my wife and my 3 boys we needed a to the point experience and that’s what we got! My WIFE AND I FELT ABSOLUTELY NO PRESSURE TO PURCHASE!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always the best!

By Ginandw on 5/10/2019 at 10:32 PM. Helped by . Lisa was also very nice at the front..

This is my sixth Lease with Stamford Ford Lincoln! We’ve had five fords and now this is my first Lincoln !!! Woo hoo! Lena was my first sales person and we keep going back! She listens, pays attention to what we’re looking for. Everyone we have dealt with has been most helpful. No complaints with service department either!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They are well organized personal. Good helper

By Ray15 on 5/8/2019 at 9:14 PM.

Good experience and helping with the question we have. We also have the change to drive the the car. Also the process was fast for us

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Scam artists

By Ford Thieves on 5/7/2019 at 3:59 PM.

My son took his car in for a clutch repair and now the car is undrivable and needs $5,000 of repairs. Avoid these people at all costs.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

They Broke My Car

By TheyMe on 5/6/2019 at 12:20 AM.

Took my Ford in with a problem in February. They were horrible at the customer relations in the six weeks they had my car. I picked up my car and was told it was all set, but after running for only five-ten minutes the engine was overheating and smoke was rising from the hood/through the AC vents. I sent it back to the dealer; they took one look at the car and said that it had been in a collision, that they couldn't fix it, and that it was dangerous to drive. When I took it to my local auto body shop, they identified almost $5,000 in damages, almost all of which were new (ie. occurred at this dealership) 1.) I was not in any collision; if one occurred it was in the almost two months they had my car. 2.) It took them one look to see that the car was dangerous to drive, and yet that is the condition they gave me the car back in without mentioning anything. 3.) There are parts the car came in with, such as the splash guard, that not only are no longer attached, but due to deformity no longer can be clipped into place 4.) The principle of the dealership promptly told me he would help pay for the damages incurred, acknowledged that I had been wronged, but then began dodging my calls and failing to call back.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Ford Edge

By robertreilly on 4/25/2019 at 12:36 AM.

Everyone at the dealership was very helpful. Dealt with four different employees today and all were very knowledgeable, helpful and efficient!! Highly recommend Stamford Ford Lincoln!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Complicated used car sale handled expertly

By FJGstelvio on 4/10/2019 at 3:48 PM. Helped by Hervin Mencheno.

I live in Massachusetts and registering a vehicle bought from an out of state dealership is a real challenge. Barry was very clear about what I would need to do and very patient explaining the process to both me and my insurance agent. He honestly could have a chosen an easier sale, but decided to support me throughout the process. From the first phone call, test drive, and through to the final visit to pick up the car, Barry and the staff did everything possible to smooth the process. This is how buying a car should be. Best of all, I have the car of my dreams and feel I got a very good deal... what a wonderful experience!

I would recommend this dealer.