Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Terrible service , rude managers

By Sherry63 on 5/15/2019 at 2:35 AM.

Bought Ford Explorer there less than 6 months ago was told it had been gone over completely first week found houses loose hanging they were fixed while in shop they broke our door tried 3 weeks calling to report got run around then check engine light came on o one sensor now just got out of shop had to replace Tran box and transmission 9000. We have had car in shop more than we drove. My family purchases car from there but no more and I’m warning everyone to stay away. The Goodwin family got ripped off

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
3   Quality of Work

Not a good experience, passed among 3 sales people in one hr

By Truckguy on 4/23/2019 at 2:52 PM.

Bought truck from finance mgr who did not appreciate our business. Sent home 1.5 hrs away on rainy night w/ 7 gal of gas!!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

No nonsense service

By RamJeep on 2/8/2019 at 4:43 AM. Helped by Neal and Jason Holand.

Honest and knowledgeable service employees. Upfront details on all service needed before any work is done. Personable and friendly service.. All around great experience every time I am there. I have 2 vehicles services regularly at Stann McNabb and I will not use any other place. From tires to parts to repairs and maintenance service these guys are top notch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

review for jeep sell people

By bluestar555 on 11/28/2018 at 12:17 AM.

I am pleased with Marissa Mckay she is vary nice and friendly in does her job right frist time eaver buying a jeep in my life I love my jeep and vary pleased with what goes on at this dealership am a vary pleased happy buyer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just bought my first Jeep from John.

By Merz on 6/26/2018 at 9:29 PM. Helped by Internet service person-Shera.

My husband and I drove 1 1/2 hours to Stan McNabb Dealership in Tullahoma, TN. We had excellent service from John Steverson! What I thought would be a day just looking at Jeeps became the day we finally purchased one. I can’t thank John enough for working so hard for us to get a good deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall Good Experience.

By GregH on 7/1/2018 at 2:38 AM.

Trey and Marissa are always great to work with! Marissa is very good at explaining every feature of the vehicle, and takes you on a detailed test drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By pipper on 6/27/2018 at 7:01 PM. Helped by Chris.

Purchase a 2013 LandRover for my daughter Chris was my sales person and he was amazing!! He went out of his way to please us and to make the deal happen. T was the finance guy and he was amazing also fast at getting the deal done and pleasing us with all of our needs. Great customer service !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Rcbabygrl on 6/20/2018 at 2:15 AM. Helped by Ryan Brenner and T Northcutt.

Got best deal. Everyone was great. Salesman Ryan Brenner was great. Easiest car purchase I have ever made. Would highly recommend dealing with this dealership and salesman .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car trade

By Shopgirl57 on 6/1/2018 at 2:46 AM.

We r always satisfied with Stan mcnabb dealership.Angela franklin at Crysler dodge and Jeep has gone above and beyond to help us..We r really happy with our purchase..😀

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience!

By Ruby on 6/1/2018 at 1:20 AM.

My wife and I had been in the market for a used Jeep Wrangler for several months and an internet search located a Jeep that met our criteria at Stan McNabb in Tullahoma. When we contacted the dealership, Angela Franklin handled the call and we made arrangements for a test drive. As we made the trip from Nashville I was excited to check out the Jeep, but to be quite honest less than thrilled at the prospect of the "dealership experience." My previous vehicle purchases from dealerships had left a bad taste in my mouth and I prepared myself for what I expected to be a hassle. Angela Franklin set the tone for what ended up being a great experience. She was no pressure, no hassles, and no games. She was very easy to work with from start to finish and I would highly recommend her to anyone looking to make a vehicle purchase. Bottom line, the internet is a great tool to help you locate a specific vehicle, but a positive purchasing experience depends on the salesperson and the mindset of the dealership. Stan McNabb had the Jeep that we wanted at a fair price, but Angela Franklin made the experience great! Worth the drive to Tullahoma.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Traumahawx on 5/31/2018 at 11:14 PM.

I have used Stan McNabb for both of my new car purchases and I wouldn't go anywhere else! Staff is amicable and no one ever pushed for a sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

By far my most memorable car purchase experiance ever.

By Erik1004 on 5/4/2018 at 11:39 PM.

My wife and I live in Las Vegas, NV. We looked online, all over the country for the best deal on the vehicle we were looking for as we were willing to fly there, and drive back - see the country, and buy a car all in one. We found the best deal at a Tullahoma, TN. dealership. It just made sense as my wife is a huge country music fan to fly into Nashville, and drive to Tullahoma to buy the vehicle and drive it back. Well, I contacted the dealership and unbeknownst to me I was speaking to the General Sales Manager, Trey McNabb. We conversed for a few minutes, I told him what I was wanting to do, and he made it a breeze! He went out to the vehicle to look it up and down, took pictures of it and texted them to me as I just wanted to make sure everything was good. I had several other dealerships doing the same exact thing - but this GSM - Trey - made the difference between ALL OF THE OTHERS!!! He was 100% respectful, understanding, helpful, appreciative, and was just an absolute pleasure talking to him over the phone. WAY better then all of the other dealerships BY FAR! Literally within that day my wife and I had decided that was the place, that was the dealership, and that was going to be our "salesperson" (even though he was the GSM.) So we booked our tickets, and made it happen. We flew out bright and early the next morning. Trey had arranged for us to be picked up by their driver, John Mason - the funniest guy ever - and bring us all the way, approx. 90 minutes, to their dealership. We laughed and smiled the whole drive. Literally everything going perfect so far with such a stressful trip of buying a car in a city 2000 miles away from home. We get to the dealership, and everything was ready to go. Our salesperson Angela Franklin was awesome. She got us all sorts of gifts while paperwork was being processed. We got shirts, and drink cozies, and we really enjoyed our time with her, the dealership, and the whole shabang! We can not express our gratitude enough on this review of the dealership. Everyone that assisted us that day better let us know when they come to Vegas. We would be happy to take them out to a very fun dinner, at the least! After we made the car purchase, we drove to Chattanooga to sleep for the night. Then drove through Georgia to get to New Orleans, as my wife and I are big Saints fans. Saw the Mercedes-Benz Superdome, and drove all the way back to Las Vegas in that vehicle! What an amazing opportunity. Thank you Trey, and the McNabb family for the awesome service provided.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Awesome customer service"

By Polly on 4/26/2018 at 7:23 PM. Helped by T Northcutt.

Angela Franklin was very friendly, helpful and professional. I highly recommend you to purchase your next vehicle from her. T Northcutt made the paperwork extremely easy. Thank you Angela and T!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Above and beyond service

By Swisnoski1 on 4/25/2018 at 3:13 PM.

John exceeded our expectations with his service. We were blown away by everything he did to help us purchase our new van. He was patient with us while we hemmed and hawed about our decision, checked in with us consistently and then when we were ready to move forward with the purchase, he made it happen, even going so far as to personally deliver the van to our house! Wow is all I can say!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Dbowen1996 on 4/20/2018 at 3:04 PM.

Marissa was amazing very friendly and helpful. Always made sure we knew what was going on. I would recommend her to anyone best experience I have ever had buying a vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Customer Service & The Jeep of My Dreams!!

By kms6w on 4/16/2018 at 3:42 PM. Helped by T. Finance Guy.

I had been shopping around for a Jeep Grand Cherokee for about 3 weeks. I visited about 4 dealerships in the surrounding area, and the salesmen I worked with were extremely pushy. They didn't listen to me at all. This dealership was a totally different experience. Angela was extremely helpful and not pushy at all. T. was, also, extremely helpful in explaining the financing and getting the final numbers where I wanted them!! Would definitely recommend them to everyone looking to purchase a car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My dream car!

By klargo on 3/31/2018 at 3:32 AM.

Angela and Richard were great to work with! Angela was super friendly and didn’t pressure me at all. She went above and beyond even after I had purchased my new to me Jeep Cherokee Trailhawk! Richard was super helpful with all the numbers and helped me get to my price point! I recommend! Now I have my dream car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Team

By jwelch01 on 3/23/2018 at 5:05 PM.

The whole team at Stan MNnabb was Great. Angela took great care of me in my purchase experience. Best pricing I could find anywhere in the Southeast. I Was very pleased with the whole deal from the first phone call to the follow up calls checking on the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Suss4196 on 3/22/2018 at 9:33 PM.

Angela has sold me two cars. I feel Stann Mcnabb gave us a good deal with excellent response to our needs I would always use this dealership first.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic New Car Purchase

By dallas on 3/21/2018 at 9:15 PM.

It had been 11 years since we had bought a car and 14 years since we went with a new car. Angela and Stan McNabb made it a fantastic experience. We had done our homework and knew we wanted to own a Charger. Angela was respectful of our needs and desires, went right to work finding the perfect car for us and with James Robinson and Trey McNabb, put together a beautiful, affordable deal. We love our red Charger. We also love that we truly feel like we are now a part of the Stan McNabb family. Larry and Sandy Baughn

I would recommend this dealer.